Miami HVAC Solutions

Nice people!

This company installed HVAC equipment in 2015 in condo unit. The HVAC system does not cool below 70F and produces high humidity. The actual ducting did not match the plans from the HVAC design. Took over 1 month to be able to talk to someone besides the receptionist. After multiple unreturned phone calls and email messages through Marianne (she confirmed receipt), I finally reached another lady who put me through to a man who was extremely rude. He dishonestly indicated there is a return air plenum at the top of the unit (where the supply plenum is). The return air plenum at the bottom is supposed to be connected to the return air as this is what the plans called for, but not what this company installed. The Carrier unit return air plenum is not connected and it simply draws air from the air handler closet door in an unsealed fashion through the bottom of the unit. The air handler closet is installed in a closed room which is not even air conditioned by the air handler and located by the trash chute and non-air conditioned fire escape stairwell. The return vents in the closet are not connected to the air handler. They do not draw any air when the AC is on. The company takes no responsibility, blames HVAC design architect - but falsely claims they installed a return air plenum. Avoid this company at all costs. They also did not connect the AC by the elevators correctly as air never blows out of that vent.