Kitchen Remodeler reviews in Miami, Florida

4.3 based on 23 reviews Back to the listing
    5

    Excellent product...

    5

    Very good customer experience

    5

    Very helpful with beautiful designs and options.

    5

    To keep it simple- professional and the highest quality customer service and products.

    5

    Amazing customer service! Super flexible. Bought all my appliances here.

    5

    Amazingly outstanding work and professionalism is all I can say. Beyond impressed ! I am sooooo happy with my gorgeous kitchen !!! Thank you for saving the day !!

    1

    Terrible customer service. After 6 months caulk around kitchen cracking, slow motion doors no longer work. Avoid by all means. 15k for a below average ktichen.

    5

    Very professional to deal with and quality work. Highly recommend for any of your kitchen and bath needs!

    5

    Jorge was very professional and my wife and I are very happy with our kitchen and bathrooms. Looking forward to the outdoor BBQ next!

    5

    Super helpful, very patient and knowledgeable staff. Large selection and variety. Alberto has been beyond excellent. I strongly recommend if you are doing your kitchen or bath to consider YKB

    1

    UPDATE TO MY LAST REVIEW.
    I just got off the phone with the owner and asked him again for either my faucets or a refund. He had a VERY nasty and disrespectful actitud and even called me a B_ _ C H which is extremely unprofessional and unacceptable when handling a business. Apparently it’s my fault now that he is not capable of providing a good customer service or making a quick phone call in all 5 months to inform the client about the status of the order.
    Again, SAVE YOUR MONEY AND GO SOMEWHERE ELSE.

    Worst customer service EVER. Save your time and energy and go somewhere else. After 5 months I’m STILL waiting for part of my order. Have called the store and visited them a couple of times and there is always and excuse.
    Follow up is horrible and the owner doesn’t return the calls even after repeated messages. The most annoying experience ever. Never again!

    5

    YKB did an amazing job with my new kitchen! Jorge took the time to listen to all my ideas and had awesome recommendations. Great customer service. Highly recommend!!

    5

    Beautiful showroom; wonderful service; quality products and installation at reasonable prices. A hidden gem across from the Falls! YKB will work with you to create the kitchen and bath of your dreams and within your budget. Highly recommend!

    5

    Jorge and his wife was of great service to my mom and I. There wasn't any pressure to buy, but very supportive and knowledgeable. My mom normally isn't confident in her buying decisions, but this time thanks to Jorge and his wife she exuded confidence in her buy. Jorge also provided references to suppliers to complete her buy. I highly recommend YKB for your kitchen and bath supplies.

    2

    It has been a year since the installation and completion of work. Since then the flaw in installation is seen all over. I have also called YKB for service and their reply is that I need to find someone to provide service to the cabinets because they don't do that. I am disappointed that they don't even care enough to fix their shabby work. Also my dishwasher needed repair from BestBuy and it was framed in with cabinetry and can not be moved from it's current location. I would have to pay someone to take off the trim and replace it after the dishwasher is fixed. Conclusion, find yourself someone that cares about you and their product every step of the way and not only when they need your money.

    Somehow GOOGLE Review does not allow me to reply to your response. No one from your company ever came to view the finished product so I am not sure why you would say my beautiful kitchen. I stopped complaining because no one listened. I was told to contact the installer myself even back then and the installer stopped responding to me. I had to fix the issues that surfaced back then out of pocket just to get it done. You can pass the buck on the new issue of the dishwasher being enclosed by cabinets if you like BUT your installer should have never covered the unit in a way that the appliance cannot come out. That is basic installation. Things brake and things get replaced. If you cover appliances with cabinets then cabinets have to be broken in order for appliances to come out. When I called, at NO POINT was I told to give you a chance to fix the major flaw. I was told we don't do that any longer and find your own solution which is a poor answer to your installation mistake. Sorry for your father's passing.

    1

    We ordered bathroom vanity, sink, faucet and mirror. After 6 months the mirror started to deteriorate from the corners. Eddy put in warranty to replace. The problem was I needed to hire someone to remove it to send back and then they would send a new one and I would pay someone else to install. Poor customer service or lack there of, I will never buy anything from them again and would recommend to buy elsewhere. I never said it was glued, your employee Eddy told the manufacture it was. I only know I paid someone to install and should not have to incur costs to remove and replace due to warranty. I also was told originally by Eddy the would bring my mirror on the Monday after I came in to file claim. And at that point could swap. Once again feel free to change your story to hide the poor service and lack of warranty.

    5

    YKB store excellent service was looking for a tub I am glad contacted them. Representative Eddy Perez service exceptional very professional was able to help find what I need it very knowledgeable with the product and was able to provide same day delivery awesome customer service. Very satisfied with their service will recommend 100%.

    5

    I consider myself incredibly fortunate to have been recommended YK&B for my new kitchen. Jorge Lledo was so professional and helpful when designing the kitchen, pantry, laundry room and master bath. It felt like he was in my brain and knew exactly what I wanted. The entire process from designing, to ordering, to delivery was excellent. The carpenter sent to install it all, Shelby, was amazing as well. He was efficient, quick, professional and just did a superb job. It's so hard to find not only wonderful customer service, but just a company that can deliver on quality and we definitely found this with Your Kitchen & Bath. I highly recommend them if you're looking to upgrade things around your house.

    5

    I rarely write any reviews however, Eddie's expertise was extremely helpful. He took his time to answer all my questions. Very grateful for his assistance. Lady who greeted me was also a pleasure to deal with. (Kitchen cabinets and Top Knobs) beautiful stuff at their store too!

    5

    It was an absolute pleasure to work with Jorge and his team at YKB. The design process was excellent. The quality of the cabinets, appliances and fixtures are great. They provided outstanding customer service and came up with quick solutions to solve problems. I highly recommend YKB for anyone looking to remodel their kitchen and/or bath. I love how my kitchen and baths turned out!

    5

    Figure I finally owe them a review! Good quality and good workmanship. No remodel goes 100% perfectly, but I put a huge value in making good on mistakes or imperfections. A countertop was cut incorrectly and they owned the mistake and fixed it promptly. Something else needed a tweak and they came back to fix, no questions asked, and this is after they received payment. Trustworthy and take pride in their name. Jorge and Shelby are really nice to work with and treat you kindly. They always answer emails and don’t ghost which is worth its weight in gold.