Norman's Emergency Plumber Service

My water heater stopped working on a Sunday, so I called a local plumbing service expecting to just leave a message. Their answering service was friendly and took down all my details, and then a plumber called me right back to let me know the office would follow up soon. Tyrone came out first thing Monday morning and did a fantastic job. He was friendly, professional, and really knew what he was doing. Tyrone gave me good advice and fixed everything quickly, so I had hot water again in less than a day. He even helped me move some of my things and made sure they were safely stored. I’m very happy with the service and will definitely call them again for any future plumbing needs.

The hot water heater in my rental home in Miami stopped working, so the owner suggested I call a plumber. David responded quickly by sending two plumbers to check out the problem. They were friendly, professional, and really knew what they were talking about. They recommended replacing the old tank. After we decided to go ahead with the replacement, the office fit me into their busy schedule right away since I had been without hot water for a few days. The new team that came to install the tank was just as friendly, efficient, and knowledgeable. They set up the new water heater and left everything clean and tidy. I finally have hot water again! I’m really impressed with how willing they were to help out, even though they were busy with jobs from recent flooding. Everyone I spoke with, whether on the phone or in person, made the process easy and pleasant. These are challenging times for everyone, but it makes a big difference to work with a plumbing company that truly cares about their customers. I highly recommend them and will definitely call them again for any future plumbing needs in Miami.

I highly recommend these plumbers! Every experience with them has been great. The office staff is very friendly and easy to talk to. Whenever they come to my house, they always call ahead with their arrival time and show up right on schedule. They even offer to grab you a coffee or soda on the way. The plumbers always wear booties to keep my home clean and make sure everything looks perfect before they leave. Their customer service is top-notch. Shout out to Jace who came over for some plumbing maintenance—he was super knowledgeable, explained everything in simple terms, was thorough, and very kind. He really made a great impression! Big thanks also to Tyrone and David, who helped me with some water heater and plumbing issues before. They clearly explained what needed to be done, gave me a detailed breakdown of the costs, and patiently answered all my questions. I feel very lucky to have these plumbers to call for any of my home needs.