All reviews for Anchor Tree Services

They were 1/2 the price of our community landscaping company. They did an excellent job.

We have used Anchor for a few years with excellent success. The only issue this time was we contacted them at the first of March and it took 3 1/2 months to get scheduled.

I’ve used Anchor Tree service before with fine service, but last month their crew failed to complete the work I had an estimate for. Multiple emails and phone calls have gone unanswered. Poor communication on their part. I’ll be using someone else to finish their work.

I hired Anchor Tree at the recommendation of a colleague of mine, I needed a service that could remove a large oak that was damaging my pipes while I was away. The process for an estimate was very quick and easy. It took 10 days after the tree was cut for the work to be finished however, and my gutter as well as my cable line were damaged in the process. It was impossible to get them on the phone and their email responses were abrupt and hardly helpful. They did eventually fix the gutter but with all the inconveniences I would have preferred to use someone more professional.

I do not recommend anyone to use this company because they are unresponsive and unprofessional. They gave me a work quote and after more than three months waiting and several cancellations, they gave me a new quote more than four times higher than the original quote.

Never showed to do the job!! Came out in June and gave me a quote which I approved. About 3 weeks later I called them since I hadn't heard from them and they said they would be out that week. Of course, no show. Called again and they said they had been behind because of rain which is reasonable so they again said they were coming.... again, no show. Then a week later I get an invoice from them but they hadn't done the work. Fast forward to now and they never did the work, are not returning calls and then sent me a reminder on the "overdue" invoice. The worst customer service and response from a company that I have had in a long time. Obviously told them I was no longer interested in their service. Would NOT recommend.

Company took down neighbors tree and never asked to move my new car away from shredder. Company caused a lot of damage sap and shredded bits of of oak tree pummeled my car. Sent pictures owner offered me $200 for $ 2800 damage ridiculous . Owner said I don't need business have to much to deal with this. Said I have have over 7k customers theu dont care..... absolutely the worst customer service.

This company was working next door, trimming branches off a tree. On the same tree, there were branches extending over to my property. I was willing to pay for them to cut those branches since they were already working on the tree. I approached the worker trimming the tree and asked if they could handle the branches on my side as well. He told me I’d need to contact the company directly, so I did.
When I spoke with a representative, she mentioned that if it was part of the same tree, there shouldn’t be an issue. However, if it was a different tree, I’d need a separate quote. She assured me she would speak with the crew on-site to clarify. After their discussion, the workers didn’t provide me with a clear answer about whether they would handle the additional work. Ultimately, they drove off without giving me any explanation.
I found the lack of communication and professionalism in this interaction disappointing. A straightforward response or reasoning would have been appreciated.