All reviews for Drain King Plumbing

Steve and his team at Drain King Plumbing stepped in to correct an issue that a prior vendor created replacing our home's old cast iron sewer line. They got things corrected and navigated the various issues discovered and paperwork hurdles. Steve's diligence, prompt follow-up, and follow-through were much appreciated, and I would highly recommend them.

Has a great experience with Drain King. They went above and beyond my expectations!

My experience with Drain King Plumbing began with a call for, what I thought was, a simple tub clog. I made my call in the evening as a non-emergency. Stephen, the owner, made arrangements for someone to arrive at my home within the hour at a non-emergency rate. You should note, this was two nights before our last hurricane and the weather was definitely changing.

*My first, “WOW!”

Mike, the Site Manager, arrived with his tools. After a brief assessment, he said he would return within the hour with more delicate tools to ensure no damage was done to my cast iron pipes.

*My 2nd, “WOW!”

Upon Mike’s return, he unfortunately realized sand was returning through the tub drain. Never a good sign. He reconvened with Stephen and the following day they returned to begin digging a trench to access the pipes from under the house. There is a river behind my home, so the water table needed to be considered. The team dug, dug, and dug. The second assessment upon getting to the pipes was something no home owner wants to hear. The pipes were corroded, rotten, and breaking to the touch. Worse, the damage extended through both of my properties. Gut punch! They cleaned up and secured the space for safety, boarding holes and marking areas with caution tape. This was the day before the hurricane.

My 3rd, “WOW!”

After the storm, the team worked diligently to fit my work into a packed schedule, shifting other projects around to allow for my work to start.

My 4th, "WOW!"

Over the coming weeks, I would discover the pipes throughout my entire property were in complete disrepair. A nightmare, for certain!

I share these painstaking and hellish details to highlight the following: The Drain King team comprised of owner, Stephen; Site Manager, Mike; Team Lead, Carlos; and the numerous other men who dug, climbed, dragged, scrapped, drilled, installed, and labored through unimaginable conditions to repair, replace, restore, not only my plumbing, but my home.

The team worked with integrity, keeping me informed at every turn. Where I lacked understanding, they patiently and honestly explained. When we disagreed, they offered comfort and compromise. There were several days my family and I had to relocate to a hotel. Not once did I have concern about the team working in my home unsupervised. This was a HUGE relief, considering the plumber I used before them admitted to stealing fixtures from my home when I confronted him.

We made it through the project! Whew! The work is exceptional and everything works as it was intended to. I use my plumbing with confidence knowing I have meticulously installed PVC, flanges, toilets, etc. throughout my homes.

*My 5th through infinity, “WOW!”

Here’s the executive summary! This team is amazing. They are professional, reliable, dependable, and honest. They perform with integrity, patience, cleanliness, and timelines. I never experienced this insanity before and hope to never go through it again. However, if I should ever need plumbing assistance (great or small), there is only one team I will call. I’ve already referred them and will continue to do so. If you need a sign, this is it! Get it done right, the first time!

Thank you Drain King [Dream] team!

My whole house had polybutylene pipes which are a nightmare, all insurances dropped me and after another leak and I had to get the whole house replumbed, also needed to move water heater & have new one installed. I was overwhelmed & in tears getting multiple quotes & I appreciated Stevens genuine care and nonpushy way. He did a thorough inspection of house before giving a quote, brought his plumber Casey out to make sure the plan would work, and Casey provided a temporary fix to the leak while i was deciding what to do. I felt the most comfortable with Stevens team, his pricing was reasonable and they felt the most knowledgeable & thorough to figure out this big job. Being a woman alone in the house, it can be rough having workers constantly coming & going in your personal space but Casey & his helper were very respectful & kind, and I felt comfortable with them in my house. Casey takes pride in his work & you can tell he loves what he does, so I feel good knowing that the energy going into my plumbing was done with love & care. He's very methodical, neat, professional, & on time. After starting my job he was dedicated to just my job making sure to complete it as quickly as possible considering I was living in the house and the water needed to be shut off. Passed inspection with no issues & I now feel confident about my houses plumbing.
Glad I choose Drain King Plumbing ❤️

My tankless water heater has been working inconsistently lately. Steve came by and diagnosed it for free. He was here for a half hour and also made a few phone calls to the manufacturer of the unit as well and gave me a quote for the replacement. I'm going to monitor it for the next few weeks and then likely have him back to install the new one. Also going to have him back to diagnose a slow draining tub as he can use the camera to see under the house to see if there is any obstruction..

Great experience from A-Z
Owner was very accommodating and worked with me to get this done on a deadline. Casey was awesome. Super nice man, professional and knowledgeable. Have to mention how awesome it was to have a man cleaning up and vacuuming in my house.💙🩵 I am super excited about my shiny piece of pipe and the peace of mind it brings me.

We live in Fort Lauderdale at plumbing issues. He sent somebody out immediately very professional on time cleaned up before they left very well. Will Recommend!

After a surprise bill, we called Drain King due to their reputation and positive reviews. We were blown away at their timeliness, professionalism and help. They ended up dissecting an irrigation issue which will hopefully save us $ on our next water bill. Steven helped with the dispatch and Michael helped with the job. I am very impressed and grateful for their help. 5 stars across the board!!

They were prompt getting to the property and kept me informed through the job being performed.

Drain King was easy to use. Scheduled easily, service was professional and friendly and everything works as expected. Will use again if needed.

Steven and his guys came out to my home unplugged my drain ran a camera inspection. He found that I had broken cast-iron pipes and in a unique way he tunneled under my house and replaced all my cast-iron pipes with me still in the home and filled everything back in. My home is back to normal with working bathrooms. I’m so impressed with Drain King Plumbing and his awesome crew. Thanks guys.

Stephen from Drain King came in very little notice assets the situation, unclogged us within half hour. Started tunneling next morning, depending on how far they have to go to get to plumbing will be able to give you a realistic estimate of the job, and give a discount if you sign. Need plum.bing, he's your guy. He'll get your permit in estimate, if your disabled city will issue ASAP, at least in Oakland Park. Smooth sailing with inspection, FYI will probably need a bug guy on your own because you break ground, New Rule Resond per city. Can't live without Plumbing, if you got to go,YOU GOT TO GO. Hopefully helpful.

I have had the most pleasant experience dealing with Drain King. They were professional and courteous in handling my issues. They provided the service that they promised. I would highly recommend them for any project because of their incredible knowledge and commitment to excellence.

Steven and his team were nothing short of fantastic. Extremely professional, polite, easy to get a hold of, best rate around and came the very next day! The guys cleaned up after themselves and the end result looks perfect. These guys are true professionals and know what they are doing. Thanks guys for saving my vacation! If you need plumbing work done, do not hesitate to contact Steven and his crew. You will not be disappointed. Cheers!

I wanted the pipes of my house to be checked out since my kitchen drain gives me some problems. I live in a neighborhood where most houses got built in the 50’s and have cast iron pipes which are non existing by now. Communication and setting the appointment was very easy and efficient. I received reminder notifications and even a text message when exactly the team would be here. Two men showed up on time and were very knowledgeable and helpful. They explained the whole process and even let me see the video while they were video-snaking my house. I’m extremely happy with the service I received and should I need further assistance, this will be the company of my choice.

Drain king Plumbing has excellent service I noticed my sink and bathtub wasn't operating as usual and I called steven him and his team removed my old broken pipes and replaced them with pvc . thanks alot Steven!

If you need cast iron repiping in Boca Raton, I highly recommend Drain King Plumbing LLC! We had a full replacement done—cast iron repiping with all new PVC installed under the home and outside to the sewer—and the entire experience was outstanding. Owner Steven and his top-notch team—Casey, John, and Stephanie—were professional, honest, and incredibly helpful. They made a big job feel easy, always took the time to answer our questions promptly, and went above and beyond by coming back after the work was finished just to make sure we were 100% satisfied. Truly exceptional service from start to finish!

Steven and the team had amazing communication from the start, very informational and educating. I will definitely be using them again. Many thanks!!

Casey and John did a great job replacing my broken garbage disposal quickly and efficiently. Stephen the owner helped us troubleshoot over the phone and then sent them out the next day to replace it. They also did work at my moms home recently and were able to resolve the issue quickly. Thanks Drain King!

My water heater was recently replaced by Drain King Plumbing and the experience was excellent. The technician, Casey, was professional, punctual, and completed the installation efficiently. The process was explained clearly, and all questions were answered. The new water heater is working great, and the work area was left clean. Drain King Plumbing is highly recommended for water heater replacement services!" Oh and they replaced my daughter’s old broken cast iron pipes out from underneath her home in Boca Raton.

I recently moved to Florida and purchased a home, only to discover that the cast iron pipes needed to be replaced. From start to finish Steven and his team were professional, attentive, and incredibly trustworthy. They walked me through the entire process, answered all my questions, and completed the job efficiently with high-quality work. I couldn’t have asked for a better experience. Highly recommend!