All reviews for Better Home Improvement

Better Home Improvement did our 13'x34' Florida Room along with a new roof and our Soffits. Everyone from the our Salesperson, office staff and their installers were top notch they explained the entier process and execued the install perfect. i have alredy recommended them to another Co worker who is currenty getting their own Florida room installed in his Home. make sure you call BHI before you let someone else do your project! they are top notch. Thanks BHI for a great job!

Better Home Improvement had installed a new roof on our house 10 years ago and they did a great job. A few days ago, we had bad rainy, weather. In my son room the roof was leaking. I called them the next day. The customer service was great and very professional. They came out and expected the roof and we had one area that needed repair. It was taken care of in a matter of days. They did another great job if you’re looking for your roof to be repaired or replaced I highly recommend Better Home improvement.
Thank you so much!!!!!!!

In August 2025, Better Home Improvement, Inc. installed new windows in my 1956 red brick home, and I couldn’t be happier with the results. From start to finish, their team was professional, efficient, and a pleasure to work with. The quality of the product and the level of service exceeded my expectations. A special thank-you to Tanner at the front desk — she is top-notch, friendly, and extremely courteous. I highly recommend this company for all your home improvement needs. Job well done!

P.S. Before & After Pictures

GREAT JOB.... Last week I wrote a review of a job that was going at my home I have since deleted that review because it was not fair to the company. One of the owners, came to my home and he explained to me how long it takes to properly install hardie siding and I was satisfied with that. We are very happy with the overall job, all the workers were professionals and they take pride in their work. My wife and I are very happy with new look of our home and it is beautiful. I am considering having sunroom added BHI will be number one on my list.

Very unhappy with the management at Better Home Improvement. Consistently difficult to deal with. Long story short even after we paid the down payment they refused to ever give us estimates on timing, return our calls, explain what the next step was, etc. Took 7-8 months to build - I understand there’s supply chain delays, but to never provide a timeline estimate or let us know what was going on when we called and asked…after they were more than happy to take our down payment and not feel like they owed us any communications. Also claimed we needed flood insurance when our survey (that we sent them) says we don’t… leading to several weeks of delay and finally US having to explain to them what the survey said BY GOOGLING IT. We finally got our screen enclosure, which we loved… until… water now pools on the exposed part of the slab, and won’t/can’t drain even after everything else dries off, so it’s growing algae and bacteria. I’ve swept it out several times by brushing the water up the ‘slope’ and out the door, but I’m not going to do this every time it rains in Florida. I called to talk about it today and he told me “yep that’s a common problem, you can drill weep holes if you want”. The woman I spoke with earlier today told me to hire someone to pressure wash it. So the company solution to improper drainage on a newly built project is… for me to fix it myself. So much for warranty on workmanship! Can not NOT RECOMMEND enough.

We had a sunroom installed. We had multiple damaged screens that had to be replaced. And though the windows are solid they seemingly didn't fit their openings and had to be re-worked to fit level so that the windows would open with ease (windows still do not seem like they are the correct size for the openings). Water leaked in whenever it rained...they worked on it 3 or 4 times but in the end we ended up corrected that ourselves. The door was originally installed incorrectly. The roofers, who did a pretty good job tying in to our existing roof, arrived unannounced. At the moment BHI received payment, we never heard from BHI again. Inspections took awhile to be completed. Room was never properly sealed so lizards and other insects easily got into the room because it was never sealed...we corrected that ourselves. The room 'looked' good on the surface but underneath there were too many issues. The roofers did a good job though they arrived unannounced so it was a good thing that we had not left home yet otherwise they would not have had access to the room. After a week or so the caulking they performed started to deteriorate. Not only were some of the screens damaged but they did not fit snug (not wide enough for the window and window openings) and had to be replaced. From the inside of the room we could see light from outside near the front of the ceiling (we took care of that ourselves, too). Needless to say we will not use this company again. This is a quarterly review and will post updates throughout the year, particularly warrantied items.

I have called and called and waited for months for someone to come out and fix the door Better Home Improvement installed and change the rusty nails on the trim Better Home Improvement used. There is little to no communication. They do not return my calls. Worst service imaginable. When I say I have called them a dozen times over several months, it is not an exaggeration. Each time I call I am promised someone will return my call to set up an appointment. Never once has there been a return call. These folks do not honor their written guarantee.

Do not recommend this company at all. They are rude. They lie. The owner is the worst man my husband and I have spoken with, ever. He sounds like he’s got a substance problem. They told us they filed for the permit, when I called to find out what was going on with it the city told me they never filed for the permit. This was 3!!! Months!! after they got a large deposit on a $50,000 job! I even went to hire a lawyer to get my money back. When they heard that they started the actual permit process. It took them 6 months to start the job they said would take a couple of months. 1 year! to finish it! I wouldn’t ever use this company again! Due your due diligence. Get every little thing in writing! Better yet; hire a professional company who values their customers and does what they say they will.