All reviews for AND Services

John was great, friendly and knowledgeable. We called because our AC unit was not working. We are so glad we came across AND Services, they were friendly from the initial call, to the follow up call letting us know someone would come out the same day, to finally letting us know our tech was an hour away. A knock on the door and John was here with a smile and ready to help us resolve our issue. I truly recommend AND services and hope you are lucky enough to have John as your tech.

Customer service from the tech was great… however, the ad is very misleading. It says $0 service call but yet, we were charged $183 service agreement PLUS repair. Spent over $400 to unclog a pipe. (Price was provided after the repair was completed). Again, great customer service but I doubt I will use this company again.

If you want to get ripped off then def go with this company. We had a service guy come and didn’t even want to look at the problem but suggested we needed a whole new AC unit. I kept telling him if we don’t NEED a whole new unit and can just change the motor we will go with that to save over 10k. He kept insisting that we needed a whole new AC unit and it was very frustrating because he wasn’t looking at the problem. After telling him about five times that I am not interested in a new AC unit he finally got the hint And was willing to replace the motor which was the problem, but at that point, I was so turned off by his behavior. I wanted him out. We called another handyman and he had the motor replaced within 30 minutes and only cost us $700 vs 15k. Horrible service, and this company does not respect the customers wishes at all and they just want to make money. Will never call them again, and I suggest everyone does the same. Times are rough right now and this company just wants to make money.

Your tech took the time and drive from Hains City and I appreciated that. Nevertheless, he concluded that the mother board was damaged.
He verbally quoted me $3000 then quoted me $15,000 for a new system.
To add insult to injury, he said that he was saving me from spending $400 to drain the plugged drain for nothing.
I was forced to call someone else because I did not trust his judgment!
I ended up spending $270 to have someone else come and drain it. It would have been only $90 if it was not after hours!
Your company may be a great company, but you need better techs to give you the reviews that truly reflect your abilities!
So the saying “you’re as good as your help is” holds true 🙏

Everything went fine except for the miscommunication between all parties. I had no funds until my social security came in. I ended up giving one check for 300 another for 315 to cash after the first of the month. The first check was taken out of my bank instantly. Then another guy came back to install the part. I told him the arrangement I made with first guy. He said he had to speak to his boss. I could hear both conversations. His boss said something to the fact to just leave after he told me the price will be 315 and he had to collect. I feel that the price was 315 not 615 that I paid. So he needed to leave. I felt scammed at this point but I am ederly and live in a tin box mobile with 95+ reading and I felt like I was dying along with my pets after waiting 2+ days. At that point I was desperate.I assume you want be posting this. Cathy Fisher

I had my air conditioner, installed one year ago, which is very difficult since they sent people from Tampa instead of locally they arrived at the house at 6 PM and didn’t finish till well after midnight. I waited all day for them to show up with a promise. They would be here between 11 and one. Ayear later My air conditioner quit working. I called them on a Monday morning when it had not worked all day Sunday. They told me that they would get me on the schedule and somebody would call me within 24 hours to tell me when they would be here. I think called on Tuesday when I had not heard from them and they told me I was on the schedule and somebody would be calling me with the timeframe in which they would arrive. At the end of the day I called to find out what happened? They told me they couldn’t get anybody to me until Thursday between one and three. I called Thursday at 2 o’clock. They told me that someone would be there at 5 o’clock. This is a unit that’s a year old And I have gone four days without Air conditioning with their inability to service me or to hire an outside source in order to accommodate me. I paid way too much for this air-conditioning for it to need this kind of service or lack of service in just one year. I give these people no stars please do not use them. If you do not live in the Tampa area they don’t seem to be able to service anybody else.

Do not trust this company they are the real crooks I had them out today. They tried to sell me everything a fan motor that I did not need for $2800 new AC unit for $15,884. John stated we don’t have a motor for it? That was game my son called a different company they fixed the problem for $374 and said the job was simple. And Services.com ( Run) stay away from them

Made an appointment for service last Thursday for Monday between Noon and 2 pm. At 10 am on Monday they informed me they don't service the area and canceled the appointment.