All reviews for CE (Carrier Enterprise)

I give this company a 0 review for bad service, bad customer service, for ripping people off.
This company has stolen and charged my credit card $852.42
My AC technician replace my compressor on 10/04/22 from Carrier Enterprises. My compressor was still under warranty and when the technician when to get the new compressor they told us that I had to pay $742.31 for the compressor and $50 for the warranty handling a total of $852.42. Carrier said that we will get our money back in two weeks back to my credit card. 2 weeks passed and 3 weeks passed the technician called Carrier and they told him that I will get the money by the last week of October or the first week of November. I waited till the middle of November and no money has been returned to my credit card I told the technician to find out and then again in person to the Carrier company and they told him that they can find the receipt, the salesperson is no longer working there. Even so, we told them we have a receipt and show it to Carrier. They need to return all my money. Please do not do any business with Carrier.
My purchase number is 2025 and Order # 3899984-00

Oh hold multiple times and always over 20 mins. Better off going in person

Monday 6/7/25 , about 15 service trucks infront of the store , two associates serving customers .
Just unreal that CE can’t hire more people and get rid of this horrible ongoing issue .