All reviews for Florala LLC.

Some heroes wear capes, others wear a Florala uniform. Big thanks to Ivan who repaired our AC on the same day we called. Not only was he quick but he was super polite as well! We purchased our first home about a year ago and have a lot to learn, but all his tips and tricks will certainly help us moving forward! From here on out we definitely will continue to use this company! When we called the gentleman that answered the phone was also incredibly helpful and kind ! I want to say his name was Charles? I'll have to call the office and confirm. He was so kind and helpful!

I cannot say thank you enough! The Florala team are absolutely AMAZING, knowledgeable and incredibly professional. They talked me and my husband through every step until they got right to the issue. I appreciated the very methodic approach they took and the extra care to ensure all it's parts are in working order. I highly recommend Florala and if you are lucky enough to get Ivan or Miguel as your service men, I promise your in expert hands. Highly recommend.

Excellent company that does outstanding work. Fast, efficient and a fair price all with a warm, friendly and professional attitude. The work to replace our AC was completed on time, they were extremely clean and the finished product speaks for itself. I would recommend them to my own Mom.

My relationship with Florala began in 2021 when they were recommended to me for my major remodel of a home I purchased. Joe helped me choose a Bosch for the house and a Daikin for the garage/workshop. He was super easy to work with, very knowledgable and put together a fantastic quote that even included removal and installation of the entire duct work for the house. Jason designed the entire system and Ted headed up the install. Together, the project was completed on time and worked perfectly! The following year I had Florala install new fiberglass insulation in the entire attic and over the garage which made a HUGE difference. Every year, I have Florala come and service my two AC units to keep them running in top shape. Unfortunately, almost 4 years after install, my Daikin mini split developed a leak in the evaporator mounted in the garage. Although Daikin took a bit of time to deliver the warranty replacement, Florala kept on top of things and immediately installed the new evaporator to get my garage cooled again. I HIGHLY recommend the crew at Florala and special kudos to Jason Deese (owner) for going the extra mile for me when I really needed help!!

These guys are the best. Have helped me at a couple of my homes and are always timely and professional. I would not recommend anyone else.

My parents recently had work done at their home, and we couldn’t be happier with the service. The technician Alexis, did an excellent job. He was very professional, respectful, and knowledgeable, and took the time to answer all of their questions with patience and clarity. It’s clear he takes pride in his work. Overall, a great experience with this company we highly recommend them!

Three times I tried to get Will to give me a quote on my AC but never bothered to contact me back. Waste of time.

Lack of communication from the technicians as well as well as no followup even when you ask for it.

I call southeast air to check my ac , took them 2 visits to tell me that mostly is the evaporator , after I pay 700 in labor because the part was in warranty, ac start blowing cold until 4 month start with the same problem,they come and check and can't find anything, they recharge again more money in freon, I call them 5 month later same problem and same answer and more money in freon 5 month later same problem and the blower motor stop working , like always never answer a call on the weekend, contact another company ,repair the blower motor and check for leak and right there ,the core they replace was leaking all this time , they send Joe to verify the leak and he tell me they will contact me when the core get to them ,sit and wait another 3 month and when I call them ,they said that was waiting for me to call and at that time was out of the time of warranty and now going to cost me another 1500 to replace something that was defective in the first time !!!!

Jason Deese, the owner or Florala, quit our job at 60%. DO NOT USE this company unless you too, want an unfinished job...

I quote Jason's email from 9/13/2021 "I don’t have any crews that can come back to your project.We started a large commercial job that will run thru the end of the year and it’s taking all my electricians and then some. "
Well isn't that special Jason? You have been paid for a job that's unfinished. I will be hiring a professional to finish your mess. May this review serve your company well in loosing future business!

This business is horrible. I have been trying to get a hold of them for about three days through emails, text messages and phone calls and no replies from either. I had to physically drive to their office to speak to someone. Their associate Beverly, was extremely disrespectful, rude and unhelpful, saying that it was not her problem to deal with. This company should learn to hire reliable staff and be more professional.