All reviews for TemperaturePro Orlando

Rave Review for Temperature Pro of Orlando
Exceptional Service for Our Air Conditioning Needs
We couldn't be more pleased with the outstanding service provided by Temperature Pro of Orlando for our wine shop's air conditioning needs. Their dedication to keeping our environment perfectly cool for our customers is unparalleled.
Reliable and Timely
The service technician, Rodrigo, exemplified professionalism by arriving promptly and getting to work immediately. His efficiency ensured that our unit was up and running smoothly, allowing us to maintain the perfect atmosphere for our wine tastings.
Attention to Detail
Rodrigo's meticulous attention to detail and commitment to quality service is why we continue to trust Temperature Pro of Orlando year after year. For any small business looking for dependable HVAC solutions, this company sets the bar high with their excellent service.
Consistent Excellence
We've relied on their expertise for several years, and they have never failed to impress. Temperature Pro of Orlando is our go-to for maintaining the comfort of our wine shop, and we highly recommend them to any business needing top-tier air conditioning services.

I can’t say enough great things about Temperature Pro! From the very first call, their team was professional, responsive, and incredibly knowledgeable. The technician arrived on time, quickly diagnosed the issue with my HVAC system, and explained everything in a way that was easy to understand.

What really impressed me was their honesty and attention to detail—they didn’t try to upsell unnecessary services, and instead focused on fixing the problem the right way. My system is running better than ever, and I can already feel the difference in comfort.

If you’re looking for reliable, trustworthy, and friendly HVAC experts, Temperature Pro is absolutely the company to call. They truly go above and beyond for their customers! Special thanks to tech Rodrigo (from Brazil) with the good jokes and to Cris Spencer for all the updates and prompt logistics to get the job done…will recommend them to all my friends.

We own a handyman company, and we have been exclusively referring Temperature Pro Orlando to our clients for over a year. Usually, as a handyman team, we like to have a couple of people in each industry so when someone says, "Oh, I had a bad experience with them already," you're ready to make a better connection. Not so with Chris & his team at TPO. They are beloved by all their clients (and mine). They are honest, dependable, affordable, and knowledgeable. I am not sure what more you can ask for. I remember one time when the GM Chris had his own AC out for five days because he was prioritizing his clients' needs first. That is the level of service we should all aspire to. Bravo, Chris & team!!

So yesterday evening we noticed one of our AC units wasn’t functioning properly and when I checked it had ice on the air handler coils. I immediately called Chris Spencer at Temperature Pro and told him I needed someone to come over but not until today if at all possible. The house was at 79°, not ideal but could have been worse obviously. Even during this storm, they arrived and check the system. My blower motor was done and they were able to get a new one in a few hours. My system is older and most companies would have tried to have me replace the entire system. Rodrigo was professional, knowledgeable, informative and helpful. He made sure our system got back on and waited until the temperature started to drop before leaving. I cannot recommend them enough, they are our AC company from now on.

I have been waiting for an email or call back for over a year. The work that was done needed to be "fixed" in less than a year from a BRAND NEW AC install.

I thought it was a great service originally so even referred to a friend. They have had similar issues to me... brand new AC with issues. I am happy to talk about this and work through the issue but the lack of communication has been very stressful and I would have chosen another vendor.

Update 12/19 I got one call... and no response or resolution since then.

This company did a great job installing our AC unit back in 2020. Last September 2023 during annual maintenance they dispatched a trainee with a senior tech. Something happened at the outside AC unit while we were talking and the senior tech made a face to the trainee that gave me an impression that the trainee did something wrong, but they did not discuss it in front of me. At the end of the visit they said the compressor had an intermittent issue, which I never had before the maintenance visit and the compressor needed to be replaced. When they tried to schedule the repair with me, I asked if everything was covered under warranty and I did not get a reply and the AC worked ok until now.
Now its summer and I have to flip the flow switch daily to reset the AC. I called to inquire about service and asked if they had any notes from our previous visit, and the receptionist found a quote I have never received for over $1000 to replace a warranty compressor. I really feel like they need to take some responsibility here because I know they made a mistake even though I can't prove it. I have to get the service through them because the compressor parts are under warranty with them. I know I shouldn't have waited this long to address this and I'll write another review or an update based on how things go during their visit but I feel like I'm certainly getting bent here.

I had previously given this company five stars. Since the change in ownership, the service quality has noticeably declined. I was working with the company to resolve an issue of excessive condensation from the handler. They mentioned they were in contact with the manufacturer, but I never received any updates. I had to repeatedly follow up, only to be told they would try to get me an answer—yet no resolution was ever provided.

Additionally, I had signed up for their maintenance service deal but only used one out of the two services. I inquired about a refund for the unused portion, it has now been over three months without any response. While I understand transitions can be challenging, the lack of communication and follow-through has been frustrating.

UPDATE AUGUST 2024:
This business is under new ownership. They are just out to bleed you. Extremely unhelpful. When I called to get an answer to a simple question, they immediately wanted to schedule a service call -- completely the opposite of every other service experience I had with the previous management. I thanked them for their time and told them I will take my business elsewhere (and I already have). Zero stars if I could.

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TemeraturePro is THE BEST A/C SERVICE we've ever used.

All their technicians are polite, professional, knowledgeable. They take their time and will even explain to you how they are repairing the issue you are having. Linda is a delight to work with - she completely understands the frantic urgency one feels when their A/C is on the fritz, and she handles this with the utmost understanding and professionalism.

Although I don't look forward to my A/C failing, I know that when I call TemperaturePro, it will be fixed promptly, correctly, and at a fair price. If I could give 10 stars, I would.