Deca Cleaning Concepts LLC

I have used this people for 6 years, twice a year ,.... ALWAYS with the same amount of service . With the exception of the windows, since sometimes was no needed but sometimes needed to include the windows . Never had a problem with them, always clear communication, I'm very OCD in details, specially when it comes on price. Today, as always I have the service and went thru everything about the service,. For some reason I did not double check with Andrew the usual rates. But like I said , I always have the same service twice a year for 6 years, and when he finished the bill was almost double of what I always been charged, I even indicated by text with his wife 2 weeks prior, about prices and the service I always requested in the prior services. So when he told me he is charging me almost double, 300 dollars more of what the same service was back in 7 months ago and the last couple years, I knew this company like many become shady and a scam... I swallow my anger, and I didn't want confrontation with him because I'm having a baby. And I have a one year old son with me. ... But I did asked very polite , because maybe he made a mistake. He insisted that was the rate. I even complained that doesn't add on to the service he always does here, he insisted is a different service , because he didn't do the screen closure last time. I said that's not possible because that is the main reason I ALWAYS request his service, and that he always does the screen. I wrote the check. They have a policy of 5 day to send payment by mail, I give the check with 3 days later, and indicated if that was ok with him because he has the 5 day ma I payment and is only 3 days and I'm writing the check and deposited into his hands, he said is ok. I have a child with that is medical diagnosed with a very serious condition. Well after I confronted his wife for the rates and the indications I specified to her like always, she really treating me like I was not making sense. She actually cashed the check right away... How is possible that you get the same service twice a year for nearly 6 years and suddenly the next service 7 months after the last one you get charged 88% extra, almost double. Almost 300 hundred dollars extra??? Reported to the business Beauru.

Andre does good work but he has an unrealistic concept of what his services are worth. I have gone along with unreasonable rate increases over the years but when he pretended to charge me 42% more now (December) than what he did for exactly the same work last April, he crossed the line. I’ll hire someone else from now on.

Andre always does a careful and thorough job. He has been doing work for us for years and is always my first call. Katie responds quickly and gets everything scheduled. A great team. Thanks Deca Cleaning!