Reviews of local pros in Orlando, Florida

They are professional fast friendly very thorough and they make sure that you be free of pest

Every employee we have come in contact at Stark Exterminators has been wonderful! They are courteous, thorough, knowledgeable and efficient. They have so many different branches available for assistance, pest control, wildlife assistance, insulation services and the list goes on. Cannot recommend them enough!

Michael at Stark Extermination is excellent! He takes extra care and follows up if I have any concerns or specific seasonal bug issues. I know my quarterly experience will be easy and keep my property bug-free!

Your office staff is very friendly, knowledgeable and efficient. The pest control service employees, lawn service employees and termite inspection employees arrive on time, are easy to talk to with any concerns I have and experts at what they do.

Our family is more than satisfied with the service we have received by Falcon
Exterminators now Stark Exterminators over the past 36 years.

For reliable, affordable and having service employees arrive on the day and time scheduled, homeowners and business need to call on your company. Thank you!

i understand it isn't their issue to solve but my car had just stopped running while i was driving and i was sat in front of their establishment for awhile before two ladies inside were just staring offering no help whatsoever so i went to ask if they could help or send someone to help real quick and they said no yet i had seen a man who would've been able to help i had already asked the auto repair people and they weren't allowed to help

We lost our a/c during very high temperatures and Stark got a service member out to us as quickly as they could. Phil came by and we were delighted it was him as he’s been to our house a couple times. He’s very good, he’s conscientious and professional. He also explains what he’s done. Thanks Phil.

VERY honest and respectful team at Starks! They've taken such great care of us with pest control and attic inspections! They honestly treat me like family, and provided very thorough details into what they were doing, services performed, and opinions on future pest control. Much appreciated!

Great service. They will come back if you still have issues. The technicians are knowledgeable and friendly. The technician Angel is one of a kind for sure.

Bought our house in 2023, mid century modern that had been totally renovated inside and out, including brand new sod/grass in both the front land back awn. About 4/5 months after moving in, we notice a little isolated area in the backyard that had started to “fade”. I say “fade”, bc I myself, nor my wife, are lawn care professionals.

Against all of our family and friends advice, which everyone advised against using Massey services for our lawn care service, we decided to call them out to see what was going on.

The diagnosis was chinchbugs, and again, in an isolated area in our backyard. We decided to proceed forward with Massey for both pest control services and lawn care services. No issues yet with the pest control services, but speaking specifically to the lawn care services.

Fast forward to present day, April 2025, our lawn is pretty much totally destroyed, weeds running rampant, not anywhere close to brand spanking new, like when we bought our home. We hired Massey bc there was a promise made to be able to restore our lawn to its original form, and that has never been the case.

There is never any follow up, you have to contact them. Promises of treatment plans, that never happen. And any time they do follow thru and someone comes out, there is never, ever, any ownership of failing on the promises that have been made or failing in general with their services. Additionally, any time anyone does come out, it’s always a sales pitch for additional services or “we can’t treat that weed”, again never honoring the original promises that have been made to.

Just in the past two months, going back to late February/ early March 2025, we contacted Massey to express our dissatisfaction and concerns again. The general manager came out and promised a “treatment plan”, which would include two separate weed treatments a week a part, and a repair to our irrigation system (I’ll also point out we paid an additional cost to Massey to have our irrigation system repair, within the last calendar year, and the same issue is happening again). Since that promise was made by the general manager we’ve had one Massey teammate out to sell us on additional services, one weed treatment, and they never came back for the second weed treatment and they never came back to re-repair the irrigation system.

It pains me to have to resort to a Google review to get anything actually done with Massey, but that’s seems to be the only way they will prioritize you as a PAYING customer, honoring promises that were made and services that you pay a hefty price for.

This is my own personal experience and everyone will have their own satisfaction or dissatisfaction. In my experiences, I would highly advise you hire anyone else but Massey. We paid $167/month for 2 years, $4,000+ and essentially the end result is that we’ll have to re-sod our entire front and back lawn.

Disappointed! Massey has not killed the weeds in my lawn. At the initial application the technician told me he did not have the chemical he needed on his truck to kill one of the weeds in my lawn. Massey has treated my lawn for 7 MONTHS! Despite numerous promises and several applications, I still have weeds in my lawn. They have never failed to bill me & I’m paid in full. Where is the Massey Guarantee? Don’t believe it!

Massey takes care of my. lawn, Irrigation, Pest, and Termite Prevention! I am VERY satisfied with their service. Their service experts are excellent! If there is a question they promptly attend to resolving it. I definitely recommend them. Having a perfectly green lawn is my objective and they provide that for me!

DO NOT USE THIS COMPANY FOR SOD INSTALLATION!! We chose this company to install our sod because they said they would guarantee the sod if we signed up for their monthly lawn maintenance program. Within the first two weeks 75% of the sod began to die and we called in and told them. They told me that they needed to apply some super type of fertilizer or something but then they didn't come out to apply it for over a month. At that point 75% of the sod was completely dead and no fertilizer is going to bring it back from the dead. Months and months of phone calls demanding that the sod be replaced was only met with them telling me that the supplier wouldn't work with them. Well I didn't hire their supplier, I hired them. It has been a full 6 months since the sod was installed and the only thing that has happened besides 1000 excuses, is someone did come out to replace some sod but they only had like a quarter of a pallet and we needed at least two if not three pallets. I finally just said screw it and just cancelled the services. Hell, the yard is full of weeds anyway. TERRIBLE COMPANY

I originally signed up with Middleton Lawn Service many years ago and always had a beautiful lawn, but since MASSEY bought them out years ago and took over, it has gone straight downhill. The weeds and pest damage in my lawn has consistently increased every year to the point where it is almost all weeds and/or damaged spots. I called to complain about how bad it looked and was told a manager would call me to set up a time to come out to the house and address my concerns. I waited several weeks but that call never came, so I was forced to call again and cancel the service. I have basically wasted hundreds and hundreds of dollars over the years to have a lawn full of weeds, and NO attempt by management to rectify the situation or even bother to reach out to me. Google won't let you post a ZERO star review but that is what they deserve. Homeowners...do yourself a favor and AVOID MASSEY. There are plenty of choices out there, call someone else!

Worst lawn company out there. I have never seen my lawn get a lot worse with weeds growing out of control after I started with them. I stopped paying them but they went after me for contractual agreement for payment even though they were completely useless so I just paid and canceled the service immediately.

***I also had sod installed by them, and just like other reviews, they installed sod that was yellow and dying to the extent they had to come out twice to put "special treatment" and I had to water them every night for 2 months straight to get them to survive and green up. Their excuse was that my sprinklers were not watering enough even tho i followed their exact instructions. I have pictures showing the sod the day they were installed in addition to that there was areas with missing sod pieces they did not fill for some reason, not sure if they ran out but till today they have not filled the missing pieces even though they happily took full payment. Do not even bother hiring them! They do not care about their customers as they're a big company. You will just be an account number with a card on file.

I've had Massey provide landscape services for the past 6 months + Aeration and it's made no difference to my lawn. I even paid for the expensive GreenUp Soil Conditioning ($1200) and it worked on 1/3 of the lawn, so now my lawn is growing unevenly.
How do I know its made no difference? I have pictures from a year ago and they look identical with the exception of a few patches where the grass is green. I met with the service manager after 45 days and they asked me to wait 90. At 90 days, I called again, left a message with no return. After cancelling, they still showed up a month later.

Customer service is horrendous but they're quick to take your money. I've left messages for their employees with no call back since I've cancelled. I've requested the receptionist to have them call me, nothing. As a last resort, I knew my review would elicit a response and finally the GM call me. In his eyes, bad reviews and me having such a hard time for someone to call me back didn't bother him. He thought they were doing a great job!

Save yourself the headache if you live in Central Florida and go with another provider like Bioganics.

Recently there was turnover in the person doing my Masey lawn care. A person arrived today named Andre. He was the most courteous person who spent time explaining the treatment he was performing today. Really nice to have that personal touch and competency.

Quick response and reliable company. We had them come out and trim 2 palms and thin out a large tree in the back yard before hurricane season. Another diseased palm was taken out completely. All in a few hours. Respectful and great communication. Will use again for further tree help.

Christopher did an excellent job removing a dead tree on my property. He runs his business in a simple straight forward manner. Is honest, reliable, punctual and very reasonable and fair in his pricing.

I have been using Trinity Tree Artist for years. He is always on time and does an excellent job! When he leaves the yard is always clean. The tree always looks great. He’s very knowledgeable when it comes to trees and how they should be cares for. Always very professional, polite and nice. I’ve never been disappointed when the job is done. I’ve always felt the price I paid was very fair. I look forward to seeing him every year!

Trinity Tree Artists is THE BEST tree trimming service in town. We've been using them for years and recommend them to all of our neighbors, friends, and family. Trinity Tree Artist is so thoughtful with every tree trimming they do--symmetry, tree health, and best practices are always taken into account with every single tree. All debris (and then some!) is always whisked away when the job is done. We could not be happier with the professional service provided and will never use anyone else!

Christopher and his crew did a remarkable job cutting out and cutting up an 80 foot to 100 ft at least three ft wide pine tree that fell on my house
when Hurricane Milton came through. They were prompt, courteous and extremely knowledgeable! I highly recommend this team of professionals!