Water Damage Restoration reviews in Pembroke Pines, Florida

Rene, Gilbert and Armando were quick to come out. Seemed honest at a decent price. We trust we're in good hands. Would recommend anyone call them before wasting your time with anyone else.

Marlene Sienkiewicz and her crew, lead by Jose, were nothing short of amazing. Marlene was at my home within an hour of my calling ServPro Pembroke Pines/West Miramar earlier this week to request an estimate on the remediation of mold that had been detected in my garage A/C closet. I had a very reasonable estimate within a few hours, as well as a commitment from Marlene that her crew would be at my home the following morning to begin the work. Jose and crew arrived on time and jumped right into the remediation process. They were responsive to my many questions and informative to a fault throughout this somewhat stressful situation. Based on my experience, I would highly recommend ServPro Pembroke Pines/West Miramar, Marlene, Jose and crew. This team is exceptional. D Newman - Pembroke Pines

While I do believe this company could have done a great job remediating my home, I think they are way too expensive. Their estimate came in at $25k. I looked for a more economical option and found it through Carlos at PuroClean. It was an astonishing difference in price. And the same methods will be used. Plus, some extra bonus services.

What also made me not go with this company is the communication was lacking. I was told repeatedly that someone would be in touch and that is not what happened. That's a red light for me. If you want my business, you need to do what you say you'll do.

The Pembroke Pines location came out to do a free estimate. They took measurements and told me what the job would entail. They never emailed or called back with the estimate. It has been more than a week of calls on my behalf and no one has gotten back to me as yet.

Rene Garcia and Jose
Worked on my mold remediation project for my apartment.They were careful to clean up each day after finishing their work. The work was done efficiently . I am.very satisfied with the job Mr Rene.Garcia and Jose have done.

Will Gonzalez and his team did an amazing job with my aunt Lucy Freeman. I normally don't do reviews but this whole team deserves a lot of praise. You can tell they care about their job and helping people out. Highly recommend them to anyone looking for help.

We had a problem with a pipe leak in our ceiling and called Servpro. The service and professionalism from the team Armando, Will, Albert is second to none!! Their service and follow up was great! I am very satisfied with their services.

I was very impressed with their response and professionalism. We had a pipe leak. They were at our home within 1 hour of calling them setting up fans. Jewel in the office was so helpful. I recommend them highly.

Rene was extremely thorough in getting the job done. I called ServePro to take care of a serious mold problem for my mother-in-law’s house. We live in Tampa so I had to rely on his expertise and communication throughout the entire process. We appreciate how much he understood that this was urgent and he was sensitive to the situation being it’s something for a family member with health issues.
He utilized FaceTime so we can walk through details of the job before and after. He took the time to explain to my mother-in-law all they did and the important steps necessary to avoid future problems. He was good in sending photos personally from him to assure the job was being done correctly.
I would highly recommend him! Thank you Rene!
Jaybee & Gio Benitez

Rene, Louis, Eric , Juan I really appreciate the hard work you guys did in our national guard armory. We have had a mold problem for years and you guys came And clean it all up in just 5 days. You guys are super professional and all my expectations were meet. Thank you all for all of the hard work you guys have done.

Top quality service for mold remediation from Rene, Hector, Eric, and Carlos. Their teams was very professional and fully transparent throughout the entire clean-up. Ensuring that every bit of mold was removed and treated to prevent any future growth. I would highly recommend this service.

Jose Pirela, Ángel Tapias and José Miguel from Servpro did an outstanding job on my bathroom. Very professional and courteous. Very neat and clean. Would highly recommend their services. I also want to commend Will Gonzalez for an excellent job done. He was also very courteous and professional.

On 4/4/24 Rene and Jardel came to fix some issues I had in bathroom and I am very very happy with the results. They are exceptional and hard working men and are excellent at their job. Left everything repaired correctly and cleaned up after the work was finished. Very satisfied. Thank you.

We had a sump failure which flooded our basement, 700 sqft of the 1500 sqft was finished including a family room, bedroom and bathroom. Elian and Marlene Ramon and Hector were a great team. We are very pleased with the communication, the amount of time from the event to the time of service, and time to resolve our issue. The were always prompt, courteous, and the project was completed on time. Marlene’s empathy and professionalism as the face of the company, was outstanding in our time of personal crisis and was greatly appreciated.

Marlene and her staff are the real deal. They are really knowledgeable and professional. From start to finish, they made the water remediation seamless and accommdated me and my family. They came in and brought me so much ease and relief in such a frustrating situation, and the got got the job done timely and successfully. I can tell Marlene centers her company's objective to put the client's needs first while also getting the job done efficiently and effectively as possible. And that's exactly what they did. I hope no one has to deal with water damage or any damage to their home, but should this happen to you please call ServPro of Pembroke Pines. They will take good care you and get the job done.

Jimmy & Jose are amazing. They continue to impress us with professionalism & quality of work. This team is unmatched & we will definitely call them if EVER need a service again. The personalities are pleasant & the get the job done. They always go above and beyond. Thanks for hiring such an awesome team Servpro

Marlene. Just wanted to say thank you for all your help with our house. Because of your great efforts we slept in our house for the first time since hurricane Laura last night. Sadly there are thousands of homes that are still destroyed and/or uninhabitable. But because of your prompt service we were able to get way ahead of the construction curve. Our contractor even commented on how well prepared the house was for them to get started and how clean it was inside. Again thank you. Love Kim and Derek Conner.

I am absolutely in awe of this team. They have treated us like family during our most difficult time. They have truly been a blessing to us and I have only the highest respect for them and their dedication to our home and situation. I have never ever experienced such professionalism from a restoration group. Their attention to detail sets them apart. I had 3 restoration groups come assess my home after the two back to back hurricanes and Marlene and her team come second to none. Absolutely the best.

Rene and Hector Cared about our situation and did their best to do the best work! Quality work and thank you if you read this! Rene did a wonderful job with the post construction cleaning at our home. Very nice and professional.

We purchased a home, and it wasn't until we removed the flooring that we found mold behind the walls and baseboards. Marlene, Jimmy and Jaun were amazing, professional and extremely courteous. The service was excellent, and the guys made this difficult process a lot easier to deal with. The communication was unmatched the quality of work was thorough. We would recommend them for all your restoration needs. I've always known about Servpro but never used them I see the commercials all the time saying, "like it never happened". Now my wife notices it as well. They truly lived up to that saying. Thank you Marlene, Jimmy and Jaun.

I cannot tell you how professional the entire team at SERVPRO. We had one of their workers at our house to remove and then re-install our build in cabinets because of work being done because of a flood. Rene G. was the person who removed and then re-installed our units. While re-installing the units Rene determined that because of the flooring material change the units would need adjustments. Rene determined what additional materials are needed to do the job right. He went to Home Depot and got new anchors and wood to re-position the units. Rene went above and beyond to not only re-install the removed units but he fixed what would of been a major issue on the spot. Great service!!

Recon crew Rene, Diego, Alvaro & Hector provide excellent work at my property.