HVAC reviews in Pensacola, Florida

My experience was great! I had several quotes from other companies and these guys came out on top. I never felt like I was being sold anything and I felt like what I got was exactly tailored to what my household needed. Very professional and yet very “down to earth” which goes a long way when others treat you as “just a customer”. You guys rock!

Just had my fall Heat /AC maintenance done today. If anyone needs any AC or Heating work done give Anthony a call. I assure you Pensacola Heating and Air is the best in our area. Very professional.

Pensacola Heating & Air is the GOAT! Love these people and their service is phenomenal. Being new to the area last year and needing a new unit, to getting seasonal maintenance today, THEY ARE THE BEST. Great service, professional installation, clear communication, excellent equipment, and integrity that is hard to find these days! Give Anthony and Kathy a call because you won’t be disappointed!!

I have a maintenence contract with Pensacola Heating and Air for my 2 HVAC units. Very pleased with the service and price. In addition, I've called them twice to fix problems with a unit. I think Anthony is the best HVAC tech I've ever dealt with. In both instances, he responded quickly, diagnosed the issue, and had the unit back up and running within 30 to 45 minutes of his arrival. I find Pensacola Heating and Air to be very professional, very personable, and extremely competent. Without hesitation I highly them to anyone needing maintenance or repair to their heating and cooling systems.

Wonderful work! Kathy and Anthony are fantastic. Will be using them again anytime we need an install or repair

Pensacola Heating & Air is the best! Kathy worked with me through an issue I had with a Home Warranty Company, which was a nightmare! She was awesome... very understanding, patient, and honest!! When I finally got the approval from the HW Co, they were ready and waiting to repair my HVAC! Anthony was prompt, professional and extremely knowledgeable. It was so nice to work with a company that actually cares!

Oh my goodness! I have NEVER found another air conditioning / heating company that cared so much about helping IMMEDIATELY! Pensacola Heating and Air is run by a husband and wife team that not only do their best to fix what's broken, but they make you feel like family while they're doing it! They call and let you know when they're coming. They make sure that everything is working properly and effectively, and let you know that there if there's any problem whatsoever just give a call and they'll be right back out! I was so blessed to have Mr Anthony come out and do the work for me! He was VERY thorough and made sure everything was working wonderfully! They also have a maintenance agreement where they will come out and check your unit when the seasons change, and if you become a part of this agreement, if they find anything wrong during their maintenance call, you will get a discount. I actually called them "an answer to prayer."I REALLY literally prayed over who I should call, and I felt like the Lord led me to this particular company! Now I know why! If you want good service from people who are fair and trustworthy, and make you feel like you're part of the family, THIS is the company you need to call!

Came on last second notice and fixed the problem in no time. We now have a new thermostat and it looks great. I did wish the technician would’ve asked before proceeding with the install just to at least know my options and cost. However I still would’ve chosen the tech to install the thermostat and the AC works again so overall the experience was great. Price was very fair too!

This is an update. I had Anthony install a 1.5 ton mini split in my garage. He handled the install plus the electrical work that needed to be done. He had it up and running in 5 hours. Crazy fast. I’ve had it for 4 months now and I love it. The system is a Gree so it’s not a top of the line unit but man if I didn’t know I would think it’s one of the best. Heats and cools my garage super fast and I can control it with my phone using an app. It was worth every penny, in which, the price was super reasonable. Not a steal but definitely fair compared to other quotes I received. If you need any HVAC installs or repairs, I wouldn’t choose or trust anyone else.

Emerald Coast Air Conditioning is fantastic. Last year they did a whole AC replacement when ours when out just as the warmer weather was setting in. Our technician Alex is super friendly and easy to communicate with. We got on their service plan and I longer have to worry about waiting on the home warranty folks. Great company and fantastic people!

6/25/25: our old thermostat went out on us this week. William squeezed us into a busy schedule and had us cooled off quickly. Having Emerald Coast handle our HVAC has been one of our best decisions for home repair. Fast, friendly and professional. Thank you again!!!

Our home warranty company has sent them for service twice for two separate issues and they've been easy to communicate with, efficient and the technician has been knowledgeable and able to help us. Very happy with their service.

Emerald Coast AC came quickly to my house and identified a burned out wire and fixed it on the spot! Other companies have taken up to a week to arrive in the past! I was very happy with their service and will use them again. Thank you Emerald Coast AC & Heating!!!!!!

Tom the repair man showed up on time. Very respectful and did a great job. Went through my AC system only to find out that it was just low on coolant. He recharged system and all is working great. The other company tried to screw me and charge for things that didn’t need replacing that’s why I called another company. Honest companies and people are hard to find. I’d recommend emerald coast for all my AC issues. I plan on passing this companies information to all my neighbors.

Mr. Tom Dixon came out to my home to repair my AC that went out a few days ago. Mr Dixon very professional and courteous. He was friendly and a pleasure to talk with. He located the problem immediately after carefully examining the outside unit and then replaced a broken condenser. My AC was blowing ice cold air again. I will be calling Emerald Coast Air conditioning and Heating for any future AC or heating needs. Thank you guys for being there for me! I couldn't be happier!

Workers were very hard working and pleasant. They had a very difficult repair. I felt i was overcharged because of losing freon 2 separate occasions which made it impossible for the job to be totally completed for customer satisfaction. I could of been given a discount on the final freon application. Yet i am satisfied by the efforts these men displayed. I will call Emerald Coast in the future if needing service. Thank you! Marty Smith

Our Service Technician Tom was great. He quickly assessed the issue with our A/C unit not working and ordered the motor to replace the dead one. It took him about 40 minutes or so and our unit was up and running like new. It was so nice get cooled down again and comfortable. Thank you guys, we really appreciate Tom's swift work and attention to detail. Vr Howard Elliott

Service was great, the contractor was polite and knowledgeable. He diagnosed the problem with my air conditioner and fixed it very quickly and it start working right away.
Thank you so much. 💓

Joanna, William, Alex and Tom have all done a great job working with us to resolve our AC problems. Communication has been thorough via texts and phone--calls are answered, questions are addressed and feedback is prompt. Quite a professional performance from start to finish. Thanks!

Emerald Coast AC and Heating did a good job of getting my air conditioner repaired in a timely once the insurance company got and received the needed parts. That actually came a day earlier than originally plan when they saw an opportunity in their schedule!

Timely, friendly, well-informed service. Explained everything clearly. Very knowledgeable. Well equipped. Clear understanding of the function of the unit. USE THIS COMPANY!

I went upstairs to do my monthly Vinegar flush of our H/A drain and noticed that part of the duct system had collapsed and the condensation had filled up the duct system and it was about to empty onto the attic floor which is the dinning room ceiling. It was after hours and I had the option to text them and they sent someone over that day….come to find out it was the owner. He made it safe till they could construct all new duct system box. The next day the crew showed up and completed the job Perfectly!!!!
Highly recommend Emerald Coast. You now are the h/a company for all our properties.
Great Christian company.

Service was very knowledgeable and explained everything about our AC.
Home and Suggested several things to do to protect our AC Unit