HVAC reviews in Pinecrest, Florida

Professsional. Prompt . Great price for new furnace and AC unit. Next day install for failed unit .

I would rate this company 5 out of 5 stars and will highly recommend them to others. Customer service was excellent; they arrived on time the same day we called, they thoroughly inspected the A/C unit and associated components , diagnosed the problem, resolved the issue , and expertly explained everything to us. Also, there was no charge for the initial inspection, diagnosis and estimate, which is not what other companies typically do.
Overall, a great experience!

Freezing Point installed our AC four years ago and has maintained it since. Each time they come out, they are professional, respectful, knowledgeable, and offer very fair rates. It’s always a pleasure to work with a company that you can trust.

Today, an AC technician named Christopher Grillo stopped by my house to clean the coil and perform a general inspection since my AC unit wasn’t working properly. I have to say, his work was amazing! My AC is now running perfectly. I called earlier, not expecting same-day service, especially on a Saturday, but Freezing Point AC went above and beyond to accommodate me. I truly appreciate their promptness and professionalism. Highly recommended! ++++++

This company is awesome
I bought and installed an new AC from them
Very smooth service
They told me they will arrive between 3:00-4:00
They were here about an hour before
They asked if I was home so they came an hour before
In 3 hours they did the installation
Cleaned ,knowledgeable and very efficient
Dario was great so was Ralph
Thank you .

Filled out request at 6:30am online, scheduled the tech Jorge to come at 2pm, the same day, replaced burned out capacitor in under an hour — during peak September. Fully recommend Raphael…30 years serving Miami

Freezing Point, you try to contact these guys and they get back to you two days later then they charge you for a cleaning 500. I will never use this company again.

Thank you for the excellent and fast service! Spoke with Rafael and they got service to my home the same day. The fixed the issue within minutes! We will definitely continue to use Freezing Point in the future. Thanks again Rafael!

I feel like 5 stars is not enough for this business. They had a repair man, Jorge, within 30 minutes of my request. Jorge was the sweetest, my dogs even liked him. He knew right away what the issue was and it was fixed within an hour. The price was fair, the service was great, and the customer service was EXCELLENT! Freezing Point is coming back to clean my air vents in a few days. I’m seriously so impressed. I think I’ve probably written 3 reviews in my entire life, this being 1 of the 3. I felt that needed to take the 5-10 minutes out of my day to express my gratitude.

Two years ago, after my current AC company at that time, told me how I need new compresor, I reached out to the Freezing point for a second opinion. They came and told me how it is not compresor and they can fix the issue. They fix my AC and charge me $900. 30 min. after they left my AC stop working. They came back next morning saying how it is compresor, and if buy from them they are going to apply credit of $900. I didn't want to loose $900 and I agreed.
Two years after my AC stop working again. They came, said how they can fix it and charge me again $900. Two days after AC stopped working again. To no surprise, they told me after they came back for a second time, how my AC (7 years) is old and beyond repair. If I buy new untit from them they will apply $900.
Obviously, realizing how it is well played scam i said no and ask for my money back. At no time, any of their technicians didn't mention possibility of AC being beyond repair. It was brought to my attention after they took money and had to come back for a second time. They refused to give me my money back. With a message history as a proof of AC working for only two days, they were telling me it was working for a week after first repair. Also telling me how I have been told by their technicians that my AC unit is too old and can't be fixed. If that's the true, why would I pay $900 to fix something what can't be fixed. It make no sense.
Anyhow STAY AWAY FROM FREEZING POINT. I am sure there are a lot of people with the same experience as me.

This company is my life saver, The service is fast and very reasonable price. even came to my place earlier . unit is cleaned, freezone is refilled..unit is working fine like before.
Great job!

update 09/03/21
Our AC has been down again.. only Air came out! Texted the company, the team showed up as the appointment, Found evaporator coil with multiple Freon leaks . Good news is this evaporator coil is under warranty. I only paid for labor and Freon.

They got the new part exchanged with Manufacturer very fast and professional.

Thanks again for the rescue!

Exceptional service. Angie referred them and they called me immediately. They had a man out here 3 hours later. It was too late to do the job so they were back out at noon the next day and Jairo took the time to set up a fix to my problem. This one wasn't from the book..... he created it! He did a great job and I couldn't be happier. They're my new go-to company. Highly recommended. Prompt response. Quick visit and quick fix. The Google reviews are all true.. this is one great company!

I’ve dealt with two other companies since I moved to Davie eleven years ago. They were a huge disappointment. This company is wonderful. Rafael responded to my every concern and the techs that repaired my unit were professional and got the job done perfectly. I highly recommend Freeze Point for all your HVAC needs. I’m very satisfied.

Amazing and professional service. Highly recommended; Ralph and his whole team are very courteous, professional and listen to your needs. I have been doing business with Freezing Point Air Conditioning for over 6 years. They not only assess the situation, but take care of it, even if it’s late at night, they’ll oversee, take care of you, early next day, and they are also very conscientious of the prices. You should give them a call when the need arises.

Kind regards,

Dr. Arturo E. Enamorado, PhD.
President of the Board
Honduran American Chamber of Commerce(R) USA
www.honduranchamber.org

Very happy with this company. Everything was so fast and easy, from initial contact until the job was done. I’ve used them for both repairs and new A/C installation. I highly recommend. Thanks so much for all the help!

The guys arrived on time and completed the job as expected. They were knowledgeable and professional. Would highly recommend!