All reviews for Smart Heating & Cooling

This is the best AC company I’ve ever ran into. I have been ripped off my whole life with AC guys, and these guys came out when everybody else was telling me I needed to replace my whole unit. It cost me $300 to put a condenser in so then they earned my trust. I called him back today when everybody else wanted a bunch of money, they said It’s gonna be $79 all it is is your air conditioner Froze over from having your windows open during your remodel, they told me just leave it off today and tonight turn it back on and it will be fine. If you are looking for an honest AC company. This is the one trust me they’re awesome.

John Pennell Took great care of my after my ac went out. He thoroughly explained the issue, repaired it and got me a great UV light to sanitize the air. I highly recommend smart home services!

Excellent Service from this company. From the representative to the installers. If you need a new AC system call John Pennel.

I've had only great experiences with Smart Heating & Cooling. I appreciate that they text me to remind me when my seasonal maintenance is due and always let us know when they're on their way. A technician named Spencer came out today and he was very kind, knowledgeable, and respectful of our home and work day.

The man who came was fantastic! He is really great! I will use your company from now on!

Lost HVAC in hurricane Helene. It took awhile to get the permit but, once in hand they were here the next day.
Can’t say enough about how polite & clean the guys were. Thank you ever so much!

John did a great job. He was thorough and professional. Great guy, great service!

Johnny was terrific. He explained everything before he did it and showed me pictures when he was done. He is polite professional, and respectful.

Beyond excellent! Super fast. Amazing workers. I can’t say enough. Diagnosed our Unit leak but helped us decide it was better in long term to replace. Had a new Unit right away. Super pleased!

Great experience! John is incredibly knowledgeable and took his time explaining our options. We settled on a Daiken unit that we felt was a great value for the price. Jose and Trevor came out 48hrs later, stayed until 8pm finishing the 1-Day install, and even took a few extra minutes to sweet the last small pieces of dust/dirt off my garage floor. I’ve always dreaded working with HVAC companies, but SMART has made this process painless and dare I say enjoyable. Highly Recommend!!

We have been using smart for the last few years and they are always reliable, trustworthy, and caring. The manager Jared always goes above and beyond when it comes to his customers and is very honest and helpful. The technician we had come out and help us when our ac was out was Spencer and he was incredibly knowledgeable and with speed got our ac repaired. They both were incredible and went the extra mile to ensure they took care of us and do what they could for us. I would highly recommend them for your ac needs because they are the most honest company and do right by the customer.

truly 24 hour service as advertised
Showed up as promised with text message updates
Had the parts on the truck needed
Technician Tony jumped right in, diagnosed the problem and had the unit up and running on a Sunday evening

They were quick to respond and the people that came out were very professional. I had 2 units in a vacant space that needed to be serviced and analyzed. I will use them going forward.

John came to service my air conditioning unit. He was very informative of everything that he was doing and explained everything to me. Definitely a 5 star employee.

This is my second involvement with Smart Heating & Cooling, as prior, wonderfully smooth. The tech is really good, clean, neat and considerate. The gentleman sent was a Tech by the name Jared(please pardon if mispelled) was early which I love, very presentable and totally approachable and trustworthy. He identified the problem within minutes and was very professional in his delivery. One of the best customer experiences I have had with contractors, Smart Heating & Cooling, definately a SMART choice, HIGHLY RECOMMEND!

Excellent fast service call that was professional and courteous. Very happy to have been referred to smart heating and cooling. Thank you for your help!

Spencer from SMART was great! He was a very knowledgeable technician and offered good suggestions to maintain our system. Would highly recommend!

Spencer was outstanding - knowledgeable and very helpful. He took the time to explain what he did to resolve the problem and provided tips on how best to prevent it from reoccurring.

Service was completed quickly and with clear communication. Tony was easy to work with through the process.

I called and scheduled a same day appointment as my hearing unit was blowing cold air. John P arrived on time and was able to diagnose the issue. He got my unit back up and running within 30 minutes and set me up with a maintenance plan to prevent it from hopefully occurring again.

The service technician, was extremely pleasant. He was efficient and did a good job on the mainteneance of our unit. I like the communication that I receive informing me of the arrival of the service technician. They were definitely within my time frame which I appreciated, especially at this time of year when people are trying to get ready for the holidays.