Reviews of local pros in Pinellas Park, Florida

4.7 based on 2994 reviews Back to the listing
    5

    This is the second time we used TruClean in our home. The first visit was amazing and we had just about our entire house completed. This second time, I have one complaint. We had our living room and 1 bedroom done and 8.5 hrs later the carpets are still not dry. We had the windows open and fans on all day. The previous service the carpets dried within a couple hours. Not sure the difference but I suppose our dogs will be sleeping on wet carpet tonight.

    UPDATE: Chris, the owner, contacted me right away with my concerns and was willing to send someone the very next day which was Thanksgiving might I add to fix the problem. It was too hectic of a day for me so on Friday he sent another tech out and he did a fantastic job. Since the carpets were so wet for so long it began to smell. The tech came at no charge and rectified the situation. I had to change the previous review from 4 to 5 stars for the outstanding customer service! See you again in 6 months!

    5

    Highly recommend this company. I needed to get my tile and carpet cleaned right away to prepare my house for listing for sale. Called on a Friday, estimate was provided on Saturday, and the job was done on Monday. Not only did they understand the urgency, but my tile was restored to look like new again. I can’t believe how beautiful my house looks. They also did an amazing job on the carpet. Very affordable and professional as well.

    5

    Service Technician/Specialist Michael provided excellent customer service and brought wall-to-wall carpet that had not been tended to in years back to life and looking new. The cost was reasonable and the job was done in less than two hours. “Hands on” Company owner, Chris also provided tremendous customer service and thoroughly explained his service to me. He was on top of the job from start to finish. I highly recommend this service. No need to call anyone else.

    5

    My experience with TruClean has been amazing! We have only lived in our house for two years, but because of the grooves in our tile, I feel like I can never get them fully clean - even with my steam mop. Ben and Will came out and made my tile look brand new again, cleaned up the carpets in our bedrooms and even worked on my couch to remove the pilling. I am truly so happy I went with TruClean and will definitely be using them in the future!

    5

    We hired TruClean to clean our ceramic tiles in a previous rental property that we are now renovating. We had expected them to tell us the tiles were not recoverable, but they came out to give us a quote and cleaned a tile with amazing results.

    They did a fantastic job and we are able to keep the floor which definitely helps the reno budget! The work was done quickly which we really appreciated.  We would highly recommend TruClean if you are looking to have your ceramic floors cleaned. We would definitely use them again if needed.

    5

    TruClean cleaned the grout and tile in 1300 sq foot of our home. They did a great job and the grout and tile look like new. The estimate and scheduling process was quick and efficient and their pricing was very reasonable. They moved and replaced all of our furniture. They stand behind their work, communicate well and I highly recommend this company.

    5

    Took my area rug to Tru Spa for cleaning. Teresa was great to work with. Let me know the time frame it would be done. And it was done on time. Very professional and friendly with the whole process. My area rug looks new. So happy with the service. Highly recommend for all your carpet and area rug cleaning needs. Kudos!

    5

    Professional, responsive, good value. Had 3 area rugs cleaned. Dropped off to their shop and picked up when complete. Not many service places in the area that perform drop off and pick up with the quality of cleaning service TruClean provides at a competitive cost. Jason is very knowledgeable and responsive!

    1

    I took in a 7X9 foot handmade needlepoint rug to be cleaned. When they cleaned it, they tore a large hole in it. They said that the rug had been fine after cleaning but that it came out of their centrifuge machine with the hole in it. They apologized and said it was an accident, but the owner was only willing to refund what I had paid for the cleaning and have his repair person, who said she could not actually repair the hole but could only sew it closed to sew it closed. I argued with him, and it got ugly. He finally agreed to give me about $550 on top of the refund for cleaning the rug. As his repair person was going to charge him $360 just to sew the hole closed, I'm certain that the sum he gave me will fall far short of paying for an actual repair. When I asked them to deliver my now damaged rug instead of requiring me to come get it, the owner asked me if I wanted it gift wrapped and with a box of chocolates. Yes, he said that. I was stunned. He was angry that I had insisted on him giving me something to buy a cheap Wayfare rug to replace my beautiful rug, and actually said several times that my rug wasn't even a new rug. Apparently he knows nothing about rugs and appreciation over time. In any case, if you have a rug that you don't care about, they are nice until there's a problem, so go ahead. But if you have a fine rug, a handmade rug, a rug that you care about, either make sure it is well insured against such damages or take it somewhere else.

    5

    Just want to thank you for the excellent service. Ben and Tate came last Wednesday to clean the tile in our home. They did a wonderful job. Both gentlemen were very friendly, professional and knowledgeable. Our floors look amazing! I certainly will recommend TruClean to our friends. Thank you again for the impressive service.

    5

    Left them a 100+ year old, very exoensive, persian rug with our fingers crossed. Pleasantly surprised with the fantastic results. Highly recommend their service.

    5

    Jason and his team are awesome! They are professional, super friendly, responsive, honest and reliable. We were able to get a discount for dropping off our rug and the turn around time was much faster than I had expected! Our area rug was nicely cleaned and looks like new. Thank you Jason, Marley and team for doing an excellent job and helping us recoup our rug from a house flood!

    5

    A small area needlepoint had been soiled by the dog. Tru Clean did a marvelous job at restoration.

    5

    They did an amazing job! I honestly didn't think my rug could be cleaned, it had been neglected for years by the person that gave it to me, but, it came out looking brand new! They spent extra time making sure that every spot was taken care of & reattached the backing on the rug for me. I am thrilled with my "new" rug & would recommend TruClean to anyone who needs their rugs cleaned. Awesome company with wonderful, knowledgeable employees. Thanks so much TruClean for going above & beyond my expectations.

    5

    I would trust TruClean again and recommend them to family and friends. They did a great job and it's great to work with them. I had water mitigation after a leak.

    5

    We did pickup/drop off of a 8x10 area rug. Looks and smells brand new. Excellent customer service. We will be back. Thank you.

    5

    We are a repeat customer. TruClean did our emergency water remediation; then we had them come do the "putback work". this involed a lot of new drywall, matching the existing texture, paint, etc. They did some custom work to match a door and finish a closet as well. Final touches included new paint color to a bathroom. I would highly recommend if you use TC for remediation to hire them again to do the rebuild. They did a great job with a real attention to detail and they are very clean and organized. Good as new!

    5

    These guys did an amazing job! Our floors are so clean. They were prompt and courteous.

    5

    Quick response for an estimate and once hired, they qickly scheduled within my time frame and did a great job. Would recommend this company,

    5

    From the beginning the service was impeccable, knowing when Tate would be there and how far away he was from my house was so useful! Love the text updates!
    To Tate himself being very kind and professional, took care of my house like it was his.
    Cleaning started on my back patio and then worked his way from the very far corners of my home to the front door.
    Just a total "wow" experience - would recommend for any type of update in your home - PEOPLE will notice!
    Cleanest the floor has ever looked - or will ever look until TruClean comes back! :)
    Thank you again!

    5

    Chris and his team have done a phenomenal job with the floors at my commercial locations. They have taken floors that have not been maintained in ages and made them shine. Look forward to working with them again in the future. Highly recommended!