All reviews for My Stack Box Storage

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    5

    I need to let others know about this local company, because they are THE BEST! I shopped around to the other "pod" like companies and either they could not accomodate my needs or didnt service the areas i needed moving to. Bobby and My Stack Box not only were cheaper then the competition, they are local AND were able to accommodate the move, storage and constant back and forth with the changing closing date of my house. They were professional, responsive and accommodating the how way through from start to finish. Honestly they were the least stressful part of the whole home buying process. CHEERS! Definitely use them!

    5

    It's been such a easy and friendly process! *Walter* was super informative and helped us get our BOX picked up quickly. We received the BOX in such nice condition and having doors at both ends was so helpful for us to use. The color of the BOX is perfect and blends in and had no issues with our town for having our front for quite a while. Contacting the company was also a very friendly, helpful and efficient. We will definitely use them again . And Thank you to Walter for explaining everything I inquired about. C&J DiDonato

    5

    I requested a quote from Stack Box and within 24 hours I received a call. Walter was very professional and polite, he explained the prices and answered any questions I had. The delivery and pick up went smooth and I will recommend this service to all my friends and family. Thank you guys so much 🫶🏾

    5

    Walter and the rest of the team at StackBox made this so simple for me and I would highly recommend this company to anyone who’s moving or remodeling or for whatever reason it is the easiest way to move. If you put a StackBox in your yard you can load it at your convenience. They are very very professional Thank you all so much. You helped me through a very difficult move. And the price was very reasonable. I was very happy with the services provided to me.

    5

    These folks were great from start to finish. They answered all our questions, great price, fantastic customer service. Setting up the pickup was no hassle...Walter was great and answered all my questions. Thank you Walter...Give these folks a call they make the experience eazy-peazy!

    5

    So I chose stack box storage out of all the other companies because they had the best rates. They also had a special for the first month. Overall, the experience of dropping off the box give me directions and picking up the box was very seamless. I would highly recommend that you read the disclosures that they do provide prior to Pick Up to ensure that the boxes is clean thoroughly as when they dropped it off to you. My experience with them with extending my box was also seamless repairs , less stressful. Walter was the rep that helped me during the time. He may not be so enthusiastic on the phone, but he’s very helpful in answering all your questions that you have. If you call in, asked to speak to Walter for proper customer service. Moreover, I really appreciated the fact that this company is family owned and over amazing deals to their new and existing customers. I really appreciate the fact that the boxes itself had two sides which you can load your items into the box.

    1

    We had a terrible experience from the start! We chose to go with them to support a local business but had only headaches from the start! I reserved a 16ft container and they sent us a 20ft one. By the time we realized it, my husband was already half way packed with it and they couldn’t deliver the right one until way too late for us. Then a little after that, while it was being stored in their facility, we needed to get a few things out and put some in. I scheduled it in advance and my friend rented a van, only to get there and realize it was for nothing because they simply forgot to bring our container out. By the way, it must have never been put back because all signs point that it was not stored in climate controlled environment even though we were paying for it. We had our stuff stored in there for 6 months. There was so much dust inside our container and on our stuff. We had our stuff stored with Pods for the same amount of time and that never happened. There was dust even inside some of the boxes. It must be from their yard because it’s just gravel! Both our locks were rusty. Those are not signs of it being stored inside. I also had a brand new roll of sticky paper like faux marble that I use on my son’s play kitchen (which was filthy from all the dust as you can see in the picture), and I was unable to use the paper to redo the play kitchen because it had lost its adherence! So frustrating! Not to mention that they wanted to charge us $5k to bring our stuff to VA while Pods was charging $2,100! Huge difference! It also turned out they wouldn’t let us have the pod delivered to their yard (since we no longer had an address in FL) so we could transfer the stuff either… my husband just had to rent a truck and drive it up. Had we gone with Pods it would have been so much easier, better and cheaper! At the time we didn’t know we weren’t going to stay in FL, otherwise we wouldn’t even have considered My Stack Box, even if to support a local and family owned business! Never ever again! As I’m in the process of unpacking my things, I get more and more frustrated!
    Do yourself a favor and go with Pods! Way more reliable! I get that a lot of our issues was due to “growing pains” as they are new to business, but it has been the most frustrating moving experience!

    1

    Their 20ft container is 19'-1" long and when I called them out they canceled my delivered pod. Had to unload it. This has delayed my contractor, my packers. All because they lied. And cannot do simple math.

    These people suck and lied about the total price. They force you to pay rental insurance which is extra and not part of the pod rental.