Pest Control reviews in Pompano Beach, Florida

Service is always timely and thorough.
Our rep is irreplaceable always very pleasant.

Jay, my service technician was excellent. He was able to capture and remove two snakes on the initial visit. And then sprayed deterrant around the permiter of the house and within the screen porch where the snakes breached. Fingers crossed it's the last we'll see of any more snakes.

Sent the following feedback to this company, and also spoke to 2 individuals in their service department, but it elicited no response whatsoever:
The CRITTER has been CONTROLLED, but my issue is that I paid upfront--before the problem was actually diagnosed--for services that were NEVER NECESSARY NOR PERFORMED.
Your "free inspection" amounted to a sales call. With no evidence, I was sold on the premise of a rat infestation and all the remedies that would entail.
A few days later, within 5 minutes of the arrival of your technician, I was informed, "100%, it's a racoon." And he was correct.
There were no traps setup, no baits to maintain, no cleanup, no physical removal of wildlife, and certainly, no reason to be charged a monthly fee in advance.
I'm sure you've had your own experiences with auto repairs, a leaking A/C, maybe a dryer not drying. Were you ever required to pay in advance for an issue that was NOT the cause of the problem?
This is not a reputable way of doing business.
I look forward to your response and hope you will "make it right."
They haven't.
--------
UPDATE 3/3/25:
Well, Mr. "Owner" (see below), a manager did contact me. And assured me I would be reimbursed for at least some of the services not performed. That was 10 days ago and there has been no followup as promised. And my message left 6 days ago has gone unanswered. Is that "taking my feedback seriously?"
Just the other day, a neighbor, who may have his own critter problem, asked about my experience. I told him, "You don't want to deal with that company."
-------
UPDATE:
That manager never did get in touch again, but I later found a $499 credit on my Visa account. And then almost on cue, there appeared a Critter Control $74 monthly maintenance charge. This time I bypassed the silliness and disputed the charge directly to Visa and was given an instant credit. So I can at least praise Visa.

A big shout out to Caitlin, Andell and Ariel who have a been so informative, professional, knowledgeable and eager to provide great service with a smile! Thank you all for your time and skills.

Many years ago I used Critter Control to remove rats in my attic. After removing them and sealing the possible entryways , I’ve never had that problem again. I am using this great company now to remove iguanas from my roof. Just starting the process, Critter Control has come to the house twice and are scheduled for a few more visits to treat the problem. All of their technicians are knowledgeable and patient and professional. Kaitlyn surveyed the attic and roof and was able to determiner the problem. Endell came the next day to set traps, seal some areas on the roof, and spray the roof and property with a deterrent. He answered all of my questions and did a thorough job. Chris continued to monitor the traps and returned to the property many times. He was an incredible technician. Rudy, the manager, also was a great help whenever I had any questions. Hopefully, the iguanas will now find other places to do their damage! I highly recommend Critter Control, but hopefully I won’t have to call them again!🤣

$800 for four nights of two traps seems expensive. We were in a hurry because we were fed up with raccoons. They only caught one raccoon and two opossums. Compare prices before choosing Critter Control.
Critter Control pointed out one torn soffit vent and they wanted to do an extraction even though there was no evidence of animals in my attic.
Another company fixed the second floor soffit for $150, hundreds of dollars less than I was quoted from Critter Control.

I had a really bad experience with Critter Control. 7 months ago I purchased a home in Oakland Park, and found out there were rat problems. I contacted Critter Control to request assistance. They charged me almost $3k, and falsely claimed that they did the required work. I inspected the property and provided photos and videos to the contrary. The manager basically argued with me and refused to take ownership of the issue. He only became interested when I posted a poor review and contacted the BBB. They then refunded my money, admitted the failure and asked me to remove the reviews in exchange for the refund. I did not post after this but I am at the end of my patience. Despite cancelling the contract, 6 months later I still get their employees calling to say they are coming by. This company is an absolute fraud - proven when I brought in 2 other pest control companies and they walked me around the house to show the failures. Critter Control will steal your money and not solve your problem. Try a company like Blackout Pest.

I had a mama raccoon and her babies in my attic. Critter company was efficient and effective. I am grateful to Andell who shared with me the process, his ETA, and for his experience, knowledge and overall professionalism, friendliness , and courteousness, also, for capturing the mama and completing the job satisfactorily, and with excellent expertise and experience
. In addition, David was another technician who provided excellent service. A satisfied customer .

Bill is an exceptional service manager who is knowledgeable, professional, easy to talk with and detail oriented. Bill explained how "Critter Control" would work to humanly catch a nuisance racoon roaming the neighborhood. Thank you Bill!

Critter Control is staying with my rodent issue and is intent on helping me deal with some fairly smart and tenacious animals. Service technician Mr Coney is friendly and hard-working and certainly willing to get his hands dirty to ferret out the problem.

The service we received was exceptional, from the exterior sealing to follow up after service.... the best.
Wildlife person who worked sealing our location was knowledgeable and thorough... not to mention very friendly and easy to communicate with.

Our 1st experience so far & in my opinion due to the technician tardiness has been horrible. The lateness & delay without a courtesy call is unprofessional & unacceptable customer service! I hope to get some resolve today after making 3 calls to complain for our 8-10am window not being honored! The service technician named Britton, who was suppose to call 30 min. prior to showing up & show up for the job has not come through yet & it's 12:09 pm! There is NO excuse, everyone has cell phone access to simply make a call! I would NOT recommend this company!

Lucas is my service representative that services the rodent bait traps. I love this gentleman's service because he texts me when he is scheduled to come by the house, then texts me when he 20-25 minutes away and then again at arrival so I can go over the bait stations with him. Lucas answers any questions I may have. He is polite and professional. A great asset for Critter Control and service representative to his customers, He knows Custer service and delivers exceptionally. Thank you Lucas and Kudos!

After noticing my raised garden beds and yard were torn up I found Critter Control online. I called and they scheduled Caitlyn to come out the following day. Caitlyn was very friendly and able to spot the culprit’s paw prints on my fire pit cover. She gave us our options and we decided to try trapping whatever it was. She set up for Andell to come out the next day to set up the two traps in the back yard.

Andell was also very friendly and helpful. He texts when he is on his way and makes sure to let me know when he has arrived. So far it is day 3 and there have been 2 raccoons and an opossum that he has been able to take from my yard.

I would highly recommend Critter Control to anybody who needs their yard animal free.

Bill the manager worked hard to get a tech. Adell came today did a good job. They were both good. Other than that the company is a disaster. When they came out the first time the techs did a horrible job leaving open spaces galore.i called Critter to come out and they never came out. Bill the manager finally got my case and it took him a week and a half to get someone out here. Finally he got Adell who came out and did a good job. I hired Eric critter regulator the day before because no one was coming out.and he did a good job. When Bill called me to say he had a tech for Friday I told Eric to leave the rest for Adell. I was charged by critter control $1500 up front for work that was a disaster. I want a refund and I will not stop fighting this scam they put on me. If it wasn't for Northwest exterminator who Stephen set traps removed dead ones set traps again I would have to move out of my home. Critter never set one trap, never came out and never honored the $1500 I paid them. Bill, Adell, Stephen Northwest & Eric critter regulators help me from going to the hospital because the stress was making me very ill.

It’s rare that I leave a low rating. I’m usually the first to rave when great service is delivered. Unfortunately, this was not one of those experiences. If it weren’t for the kind technicians who did their best to help us, I would’ve given the company one star.

We hired the service due to a raccoon problem. They were getting in through our side gate. The salesperson advised that a monthly service was required — no problem — and then quoted us $700 for one week of service, plus $79 for gel. We agreed and signed on a Thursday. The first appointment to set traps was a no-show, and the salesperson was suddenly unavailable. The technicians didn’t arrive until Monday.

Once service began, I learned it only covered five weekdays, not a full week as implied. Still, we cooperated. The technician came daily, and we caught one raccoon. The warranty week went smoothly. However, the gel never worked — we continued to have raccoon activity every single night for the next seven weeks. The office promised a call to discuss reapplication, but no one ever followed up.

Now, as I try to cancel, I’m told the cancellation policy “varies by case” and must be approved by management.

Recommendation: Call the office directly and confirm every detail before signing. We were hopeful this company would solve our problem, but instead, it’s created an even bigger one. We were going to transfer our pest control over to them but glad we waited.

Videos are just a handful of incidents.

I've been working with the Inghams for many many years. Ingham has always been super responsive, always on time, great to communicate with, and transparent with the billing... I've been lucky to find them and can't say enough good things about the service and the people! A huge thumbs up!

Excellent company ! I’ve been using this company for over 20 years with them coming every month to my house. Never have any problems and trust them with my life . I never have bug problems which is awesome ! They are very professional, on time and always show up when they are supposed to .

Great job! Lawn looks great 👍

Had tree removal and trimming, couldn’t be happier! Responsive, friendly, clear and clean! They removed 4 trees and a couple bushes plus even did some additional work on my weed filled pavers. So glad I found them and excited for my next landscape project cause I know I’ll be calling these guys!

We’ve used Ingham’s lawn services for the past 10 years. The technicians are always helpful and knowledgeable - they explain in detail what they will do to maintain the health and appearance of our yard. In the few events where our lawn needed a little more attention, Ingram’s responded immediately to address the root cause (no pun intended).

We’re happy to support this local business and their long legacy of fantastic service. Thanks again, Ingham’s!