Plumbing reviews in Ruskin, Florida

I want everyone to know how responsive Eli and Angel were to repairing my broken pipe. I was in panic mode after 2 inches of water was all over my floor. They gave a quote and stuck to that price. I have had other plumbers give one price and charge another. And when you're on a budget every dime counts. Call them for your next plumbing needs you will not be disappointed. Sincerely😉

I called other plumming servicea and EB was the only one tonorivide same day service and not at a high orice. Eki, the owner, was very detailed in explaining the issue with our hot water heater. He was so very professional and really cared. I highly recommebd using Trust EB, with you plumbing needa. They are awesome!!

They do not show up! Now granted is was between 10 and 11 but at 11:45 I called and the "tech" was still on his 8am appointment; no call, not text, no email, so I'm sitting there; PPLEASE UNDERSTAND, IT WAS FRIDAY AND HE WAS TOO BUSY "UP-SELLNG" his first appointment so he could make his weekly COMISSION NUMBER!!!!!
DO NOT USE THIS COMPANY! When you hire someone your first question should be "Are your employees on commission?" I did ask, and was told I was not seeing a tech, but a person who could give me a quote on my job??? Well wrong, just like every Plumbing. AC, and Electric contractors THEY ARE ALL ON COMISSION. I rank this company at the lowest, but not lower than Acree Air.

I am super impressed with the professionalism and quality of the work, and courteous manner in which you completed the work. Everything was done to keep me from having to purchase a new faucet. In the end, no new faucet 😀. Thank goodness that there's some honest and reputable companies that employ good people who cares about people and not their pockets (We all got to eat)😄😄. Anyways, thanks again Trust EB. BTW, they are my new plumbers 👍🏾👍🏾👍🏾👍🏾👍🏾

We had a plumbing emergency on Memorial Day and Eli came out that evening and helped us out for a reasonable price. When the issue happened again a few weeks later after hours, he came back out that night and cleared it up. I highly recommend TrustEB Plumbing and will be using them for all future plumbing needs. Very profesional and courteous.

Got a water softener & whole house filter installed. Job done well. Would recommend and reuse for any plumbing projects. They were responsive, caring, and easy to work with to get the job done. Well priced. Have enjoyed their service.

I am beyond amazed with the professionalism that this company worked in my house project! They were able to move the toilet to 10ft away to another wall and relocate the plumbing for my new shower! I can’t be more happy of choosing this company! They kept me on the loop in everything they did. I will 100% recommend them and will use them again on future projects!!! Not sure why that one person gave a 1 star review and the other 99.9% of the reviews are 5 stars. I think he has to be talking about another company. This people are elite!!!

Eli is absolutely amazing! He not only was one of the most professional plumbers I have ever met but he was extremely kind and personable!!! He does an amazing job first off but truly cares about the customer and you dont find that often these days. If I ever have anything go wrong in my home not only will I only use him but will forever recommend him to everyone that needs and honest plumber who is for the customer not about the money!!!!
Thank you eli

I recently contacted this business with a request to install two toilets and re-connect a gas stove. They were professional, on time and reasonably priced. They ensured everything was installed and connected properly and the plumber who came out was very pleasant. I will gladly utilize them whenever my future plumbing needs arise. I will also recommend them to my friends.

Dispatch is great and Angel was phenomenal. I am a single mom of 3 and our plumbing backed up into the entire house on a Saturday morning. I called multiple plumbers and the pricing was $450-$1,200.00 (Roto-Rooter was highest) with no guarantee of time which was the most important part. They were out as promptly as they could for Saturday afternoon/evening. The clog was repaired temporarily in order to restore our bathrooms! Angel was so knowledgeable that he indicated if I had further issues to call the county. 3 days later in the middle of the night the plumbing backed up again, I called the county and they came out to find that the entire sewer needs to be replaced in my front yard (county property). I called Trust Eb to let them know and they were more than happy to come out to unclog the clog( that would be a temporary fix) so we could continue to stay at the home until the county completed the multiday repair. I am so grateful for the consideration and attitude of this company and their staff. They are locally owned and truly care about the community and their customers. They will forever be our plumber (hopefully we never need them) and we continue to refer our friends and family! Thank you!

I had a very positive experience when Richard came to replace a new kitchen faucet because my old one was hard to turn off. Richard let me know exactly what it would cost to replace the faucet before he started to remove it. There was a lot of gunk around the old faucet and he took the time to clean it up before he installed the new one. He also made sure that when he was finished he wiped down the area he was working in. If I could I would give him more stars. In this day and age it is so nice to find an honest Plumber that takes pride in their work.

The only thing I can say is wow! From the point of first contact, I knew I was in good hands. Eli and his team accommodated my tight schedule and fit me in, when they could’ve made me wait; as I declined the original install time. I was given upfront pricing, no haggle, no games. Same day appointment (thank you) even though I declined, earlier that morning. From Mrs Betancourt to Mr Eli, thank you for your professionalism, cost, and prompt service! Oh and the water heater looks great and the water is hottttt! Thank you! :-)

Contracted this company for a small job for my kitchen sink valves. Eli did the work, very good job, excellent craftsmanship and genuinely honest company. I will recommend them to all my friends with my community. They are trustworthy.

Trust was so great! They came out very fast, gave us lots of tips, and fixed the issue in no time. There was no questions on the bill, just straight answers, nice customer service, and my problem solved.

Eddie was on time and very professional. He installed 2 bathroom faucets and 1 kitchen faucet. The haggling on price (big turn off) with this company were higher than what I've paid for in the past for this type of service, but I'd use them again because Eddie was so professional and passionate about his job and I know it was done right.

Had a plumbing problem had 2 plumbing services come out and went with Trust EB. Here's why. They explained everything to me.
Then the owner came over checked everything out exained it and and he also called my husband over the phone and explained everything to him also
They came out, did a nice job of making an access did their thing cleaned up and everything is working great.
Eli also came out during the repair.
If I could give a 10 star I would. They will be my go to plumber from now on. The entire staff is friendly.

The toilets were backing up dirty water into the showers. The pipe was clogged outside the house. Eddie was the plumber who attended the emergency. Very experienced. He was careful with the floors and bathroom furniture. Quick and accurate response Excellent service.

I'm very happy with Trust EB Plumbing Services. They removed an existing water softener and installed a new one. They are easy to reach, came out promptly, did a great job at a fair price, started up the new softener and left everything clean. It was a very good experience, I would hire again.

My kitchen faucet finally went out and was leaking water from the base all onto the counter and underneath the deck plate. I called about six local plumbers requesting next day service and this was the first place that was available. I was very pleasantly surprised at the professionalism and preparedness shown by Angel when he arrived. He installed the new faucet in a reasonable amount of time and even cleaned up all of the old stains underneath my cabinets. The communication was great, he arrived on time and left them place in better shape than he found it. I highly recommend!

Eddie and Chris did an excellent job. They were very competent and personable, and worked efficiently. There were some complications (not their issue: some faucets required extensions to hook up to existing supply lines), but they sourced the necessary items and stayed with the job through completion.

I contacted Trust EB Plumbing to install a new bathtub and deck mounted faucet set. I specifically requested Eli (the owner) to do the job. I was told I would have to pay an additional $100 to which I agreed because I was told Eli is a licensed plumber. The tub enclosure was empty and cleaned ready for their work. Eli told my husband he was going to install new brass fittings under our bathroom sink (where the tub plumbing originates). I gave Eli the faucet set with the directions, which he didn’t want to bother reading. We had the brand new tub and drain kit for them to install. After about an hour Eli told me he was leaving his assistant to do the job. I told him to take his worker with him and was angry because at that time I was still under the impression Eli was a licensed plumber. He remained with his worker. They completed the job. I paid by check. I used the tub about 5 days later and noticed the water pressure was quite low and was concerned there might be a leak under the tub. Eli returned with a different assistant Dewey. I asked Dewey if he was a licensed Plumber and he said no he works under Eli’s license. Eli believed the pressure to be ok. After realizing there was a problem and knowing my husband just installed new faucets in both bathrooms and our kitchen sink I searched how to test water pressure. The answer - get a one liter bottle and timer it should fill in 6 seconds. All my other faucets did however the faucet Eli installed took 9 seconds. They put painters tape on the tub surround, disconnected the top portion of the faucets and left. Realizing Eli seemed stumped I then looked up his licenses to learn that he is NOT a LICENSED PLUMBER, as he told us numerous times, but only has a business license with Hillsborough County. His guarantee is useless as he refuses to refund my money, able to fix the problem or return my calls. I gave him a week. I have since had a LICENSED PLUMBER review his work and no surprise Eli installed cheap plastic fittings under my bathroom sink (not brass as he told us he would use) and the hookups to the tub faucet set were not changed out as he said he would do (they are 20 years old). Honesty seems to be nonexistent with this company. Worst of all he drilled holes in the tub deck putting the diverter and handheld shower in the front and the faucet and hot/cold knobs far from the diverter on the side. Had he read the directions I gave him that came with the faucet, he would have realized how it works and that the layout he used would create a problem. The reason we hired a plumber is so that my husband wouldn’t have to do the work and I wouldn’t have to spend countless hours searching for solutions to the problem Eli and Trust EB Plumbing foisted upon us. I paid $1,366 to Trust EB Plumbing, $1,010 for the faucet and $2,200 + for the tub and drain kit. All this money, time and aggravation all because I wanted to believe Eli and the 5-star reviews I saw online. SAVE YOURSELF AND HIRE A REAL HONEST LICENSED PLUMBER.