Fence Contractor reviews in Sanford, Florida
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WARNING - DO NOT USE THIS COMPANY.
They took a 50% down payment 4 months ago at which time they told us our fence was going to be installed in 4 WEEKS. We are now 12 WEEKS past that expected installation date. Stacey told us on numerous occasions over the past 6 weeks that she will just refund our deposit. I told her I would come to her office to pick up a check and she continued to say she would come by our house to deliver it. That has still not happened and she has not responded to any communication for the past 4 weeks. One of her last text message responses to my request for a refund was "I can't give you what I don't have, I will be at your house Monday when we have checks deposited." That text took place 4 Monday's ago and we have no fence and no refund. If Stacey attempts to deny any of these facts in a reply to my comments, I would suggest taking a drive to their address listed on their website before doing business with them. It is very apparent there is no business operations taking place at their office/storage yard. -
The quality and service I have received from day one has been awful. They never showed up on time, the work was done incorrectly and I have had issued with my two gates. They have come out to adjust the gates multiple times and they still don't work. After a year, one of the fences started leaning. They said they would be out to fix it. Over a month had gone by and the fence never got fixed. Then hurricane Ian came thru and blew it down. Come to find out that they didn't dig the posts into the ground the required depth. Only 1' if that. It happened to be over part of my septic drain field but they only said they couldn't put my gate in that location. I have been waiting to have the fence repaired, but at this point I think they are 'ghosting me' and won't come out at all to fix the fence.
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Stacey and Kevin were fantastic! I’m very happy with the work they did on our fence!! They were prompt and did exactly what they said they pull do.
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Worst company I've ever dealt with. Shoddy workmanship combined with rude, arrogant employees and owners. The employees are rude as documented in my review of 2 years ago...they are the owners kids. As you can see from the response they are made of excuses. I made the same complaints weeks after the fence was installed. I didn't know a fence was supposed to only last weeks. The original lasted 20 years and still looked better than the Kevin''s Fence job.