AC Today: Heating & Air Conditioning

Michael was punctual, professional and super easy to deal with…. As usual with AC Today

Charlie and I are customers of AC Today in Sarasota and we contracted with them to clean our unit ducts. Alex and his crew did an amazing job - very methodical, clean, diligent and customer-friendly. Very impressed with their professionalism. Now we can breathe easier knowing our home is well taken care of. Thank you so much!

I hate to pull stars away, but at this point I feel I have to. We got a new Mini Split system and I gave them the first crack at doing it, they declined, I understood that and didn't hold it against them. This is where the problems started and now I have blocked their number. Much like a scorned ex, I have gotten texts and just today a call from them (it was automated, it's been years since we used them, and it's super irritating that I got an automated call.) I have REPEATEDLY let them know we got a system they didn't want to put in, from somewhere else because that was the position we were in. They don't, or didn't work on mini splits before, now we use the company that is familiar with them. It's not that they ever provided bad service, if you use them they are fine, but if you have to leave they apparently never leave you alone again. So hopefully hitting the do not number in the automated system works THIS time, all other communications have had to be moved to the spam folder, so I don't have to see it, it's ridiculous. Even if we ever switch companies again, AC Today is well off the list by this point, just because of the spam contacts years after they denied us service

Old review is below

Quinton was as great as everyone else has been, the company has provided us amazing service every time we've needed it.

We've been fortunate enough to not need much help from them, but the experiences from here have been spectacular, Markus was no different. My phone conversations have been great too. My previous review is below.

It's been quite some time since we used their services. I wish I could give our tech a shout out but I unfortunately forget his name now. Last winter our heater stopped working and AC Today came out and fixed it very quickly. The tech gave us a price to fix it before doing the work and since we did not have much choice we went ahead with the repair. He had to leave to get the part but came back quickly and after the repair had been finished handed a bill for LESS than the quoted price. I was floored, to say the least. Well, that night it stopped working again and on a Sunday he came back out to look at the situation again, we discussed what else could be wrong and I was expecting to pay more on top of what I already paid. After a little bit he came down and admitted there was a mistake made. Mind you, he could have told me anything and charged me more but did not. Fixed the issue and we have had zero issue with it since. We will be using them in the future for sure.