House Cleaning reviews in St Cloud, Florida

Our cleaner is Sitlaly, she is a wonderful person and amazing cleaner. She is very detailed oriented and really takes her time making sure all is clean. Thank you for being a wonderful and trustworthy company.

Too many things left undone....always running out of time. Leave rooms half done or completely untouched. In response to your comment below, I paid for this cleaning through PayPal . Wiping a sink or outside of toaster oven takes no time at all. Proof is in Pictures quality of work from past two visits.

Made an appointment to have them come clean before we moved. Made an appointment a little under a month in advance. I took off work so I can be at the house while they clean. The appointment was at 8:30 am and at 9 am no one showed up. I called asking where are they and the lady on the phone said there was no appointment made, even though I have emails stating the date and time. I was later told sorry for the confusion and they won't be able to come the same day because there isn't anyone available. Now I need to scramble to find another place that can come the same day since I won't be present the next.

Maria Fernanda did an excellent job. I recommend her and her company.

We have used Big Bang Cleaning multiple times for either a regular cleaning or deep cleaning. Every time they are done cleaning we are so impressed with how our house looks! I would highly recommend Big Bang Cleaning!

One of the traits that I REALLY like about this company is that the maids are DETAIL ORIENTATED!! That's what I look at and check for. They're friendly and professional, and always arrive on time!! I like the little things like how they fold the ends of the toilet paper roll in triangle shapes, how they fold clothes laying around and stack them neatly, how they always replace every trash bin bag with empty clean ones, how they leave the house smelling fresh because they scrub every inch!! Thank you to the entire team who make it work. I love the feel of my house when you're done.

Very professional took their time my apartment looks brand-new. I don’t think it’s ever been this clean will for sure. Use them again in the future. Great job you are rockstars.

The staff was really friendly and efficient. They cleaned the kitchen really well as well as the bathrooms. The reason why I gave them 4 stars instead of 5 is because they didn't remove spots of paint that were on the floor. I scratched them off without any problem.

Big Bang Cleaning has been excellent so far. I've had Rebecca a few times come over and to a splendid job in my home. Looking forward to using this service regularly.

This team is awesome!!! They have very reasonable rates, are extremely reliable and very trustworthy. I can't imagine anyone else cleaning my home. They do a fantastic job and I wish I could give them more than 5 stars because they are worth so much more!!!

I have had many cleaning companies over the years and this team is always consistent, reliable and does a fabulous job in my home. Their communication is great and prices are competitive; I would truly recommend them to anyone in need of cleaning services.

I had a deep cleaning done in my house. They arrived on time and were very friendly. They asked of any special requests I may had. They were very detailed and left my house looking brand new. Highly recommend them.

Evany and her team are great to work with. Citaly was through and fast and did little things that showed she cared. Always prompt and easy to communicate with. I love having my house cleaned monthly by Big Bang Cleaning Services!

Big Bang has done a great job cleaning our house. I especially like their flexibility as they've accommodated many schedule changes. Jennifer is always punctual, professional and pleasant and she leaves the house clean and spotless.

I was busy and my two bathrooms had been ignored for, it is embarrassing to say, a year. Yes, there was a year of hard water and grime. I was busy and traveling. I called big bang cleaning services requesting full house deep clean the same day. Initially I was told to wait a couple of days but they called me back within 15 minutes and had someone out to the house the same day. Cleaned the bathrooms, floor, appliances, bedrooms, windows. Very impressed with service delivery and courtesy. Received a follow up called later that evening to ensure I was happy with the work.

The staff did an excellent job. The house was as pristine as the day we moved in. Thanks!

I scheduled this company as a gift to clients who purchased a home- the wife was specific on areas where she wanted greater focus in addition to general cleaning (sliders, tracks, floors, baseboards) and I conveyed these details to the owner multiple times (during scheduling and upon confirming later). Here's what took place: 1 of 2 cleaners was on time (early actually) and the wife showed her around and again explained what she wanted done. She messaged me after that she wasn't confident the cleaner understood her, so I messaged the owner to confirm they'd received my instructions.

The wife took their 2 young children out of the home to avoid bothering cleaners and to protect one who has vulnerable health condition. The 2nd cleaner "got lost" and showed up 1.5-2 hours past start time and both spoke with the husband upstairs- according to him, he told them not to bother much with floors in master and maybe one other room because of the artwork etc still on the floor. Seems to me the cleaners selectively chose to use those instructions house-wide.

According to the wife, no sliders, no tracks, no baseboards and no vacuuming done at all and she felt they did a poor job in the bathrooms. The wife told me she came in to check things out and was really disappointed- she could hear the cleaners talking most of the time she was there. I have photos (and shared these and owner comments with owner).

I contacted the owner and was told she spoke to the cleaners and they worked hard doing what the husband told them to do and should be paid- so I paid.

The house is just under 5k sq ft and the price quoted seemed low- so shame on me for hoping to get quality work done for that price ($200). I felt safe given the great reviews. I won't use nor refer this business again.
I do need recommendations for reputable, reliable, quality cleaners... I'll be ordering the service for that family again, and for future clients.

Edit: the fact that you would state this about the client shows your lack of professionalism. The wife was there and walked the the 1st cleaner around reiterating exactly the instructions i gave you. Good luck doing business this way.

I would highly recommend the service. She was extremely professional and the results were amazing. Thank you so much.

We have been using Big Bang Cleaning for over a year and we absolutely love the service! We use them both for home and our office. They work with your schedule and they also are great with pets. You will be very pleased with their service!!!

I have used Big Bang’s services for a few months. I found them on my neighborhood Facebook page. Lilliana cleaned my house last week and she did a great job. I told her some areas I wanted her to focus on and she completed them. She also even had me come into the bathrooms to check out her work (which I liked). She arrived early and even finished early! I was impressed. I have also used Rebecca in the past as well and she was great too. She paid attention to specific details and even made cute little origami designs on the toilet paper ends. I will be using again.

We've been using Big Bang Cleaning Services for a few months now and we are very pleased with the service they provide each week. If we have any areas that are in need of extra attention, they always come by and make sure everything is done. Communication is always professional and we are very pleased.