All reviews for Always Ready Generators

I have used this company for 4 years now and have been very pleased with their prompt and courteous service. I am on the twice yearly maintenance agreement and it provides me with the security and peace of mind knowing that my generator, when needed, will be ready and working at its best

Great Service. Their senior tech fixed my old generator and it is still running months later. Two other generator companies failed me one being rack electric.

Always Ready Generator charged a reasonable fee for the installation of our 26k unit. The installation went smoothly and they did a very good job. With 15 hours on the generator the unit developed an oil leak. Mr. Crane, the owner, came out to take a look as the units are assembled at the factory. Mr. Crane arranged to have the unit steam cleaned and the faulty valve repaired under warranty. Sam Crane Electric which owns Always Ready Generator has been in Stuart since the 90's and has retained their good reputation for quality work and good service. They are honest and forthright and I would not hesitate recommending them to any one looking to be dealt with fairly. And of course Generac is a good generator as my last one lasted 17 years with care.

Very knowledgeable and always on time,
Could be a little bit less expensive, but overall great work, Will definitely call again if needed to

Sam was great and came out to our home and adjusted some settings on our new generator. We are planning to use Always Ready Generators for the annual maintenance based on the excellent experience we have had so far. Grant, the service manager, was very kind and patient as well. Hard to find companies like this anymore. Highly recommend!

The service has been spotty. I have been having them try to repair a Generac generator for nearly 5 months, and have spent over $700 dollars in the last 6 months. The previous owner spent nearly ~$500 dollars right before I moved in. To this day I have never seen the generator run to more than 10 seconds. They continue to tell me it is a new part required, despite their multiple diagnosis and 3 new parts installed already. Also, I had two appointments scheduled where they just didn’t show up at all, and never called to apologize or reschedule, I had to take the initiative to reschedule. Today the technician told me he was too busy for me, and recommended I change out the coolant myself.

Not sure I can recommend them at this point, but their appointment follow up emails insisted I write a review.

The OWNER of the company, Sam came to my home for an appointment I made two weeks prior to have my battery on generator replaced and scheduled maintenance with an oil change.
I confirmed with Sam when he got to my home after waiting the two hour window for his arrival that a new battery and oil change would be completed. He confirmed, and I also asked him to let me know if the gage said I needed more propane. I went outside after a half an hour to see how it was going and he was gone. Sam didn't give me the reading off the propane tank, and Sam didn't do the oil change and maintenance I had scheduled. I found out the oil change was not done because the OWNER of the company was low on oil!!!
Sam didn't bother to pick up oil before coming to my home and just left!!! Grant explained this to me and told me I would need to make an additional appointment for the maintenance since the OWNER didn't bother to pick up the oil to complete the maintenance on my generator! Grant told me I would have to wait an additional two hour window and have an additional appointment because the OWNER clearly did not care about MY time, and clearly couldn't be bothered to do what was needed for the job at my home I waited two weeks for, and two hours for him to show up that day.
Guess what Sam? If I am going to wait another two hour window for the maintenance to be completed on my generator it's not going to be waiting for you!!! You can't even blame this poor service, and complete disregard for someone else's time on an employee. What you did was very rude, and you over charged me as well.
Won't happen again but I do hope you start treating your customers better. You wouldn't like it if that was done to you.

The generator did not work right from the day it was installed. Communication was lacking throughout the process. Sent a technician to fix the problem that does not have WiFi expertise when they knew that was the issue. Product isn't even a year old and they want to sell me a "discounted " fix. I have zero confidence it would work. Cannot recommend.

Thank you for your owner response. Since you won't return my calls I will respond online. Unfortunately your version of the facts is incorrect. I specifically had already installed (at significant expense) a wifi extender near the generator so the signal was never the problem. Communication and expertise was the problem. Your hope came true as R.A.J. Electric has resolved the issue without any additional cost.