All reviews for Emerald Home Services

Ryan and Nate were super professional. Quality of work is incredible. I can now charge my Tesla from home. Without driving 1 hour to get it charged up. These guys are incredible!

Used emerald home services for my bathroom renovation, Jeff showed up on time, was super professional and kind! He answered all my questions and did beautiful work! I already recommended him for my sister’s new house renovation! Thank you thank you !

Kevin came in right on time of appointment and fixed the issue I was having with my outdoor light in no time. He was extremely professional, polite and excellent at explaining what needed to be done. The problem was fixed easily and quickly. Great company to work with.

Jeff did a great job installing a 240V Breaker box for me, and also putting new boxes and covers in for an outlet and switch. The equipment works perfectly and my Hot Tub runs again!
Also, the installation looks really good.
Jeff knows his stuff!!

We have always used Don Green Electric. They sent Jeff over and he couldn't be more patient and professional. He installed 3 fixtures and updated 3 other areas. Jeff really listened to our concerns. We are perfectionists and so are they. Jeff did not leave until everything was done to our satisfaction. As Jeff said, I treat these jobs as if it was my own home. Don't we all want this?

After my first interaction, i was happy and posted a good review. But then the situation changed. They misdiagnosed the electronical problem and said my fridge was the problem. Fridge company came and said the panel in the fridge wasn't working. Had old fridge removed (only 3 years old) and replaced with new fridge. When new fridge came and was plugged in, no power. It was an electrical problem after all. Don Green Electronic came back and said they had to replace panel and it was going to be $3000 (?) or so. They needed $1400 deposit to schedule the work immediately so much food wouldn't go bad. They took my credit card but no receipt or contract. By the next business day, I found an electrician I could trust from my friends who could do it much less expensive. I called Don Green Electronic and canceled. They refuse to refund my $1400 and no one will return my call after 8 messages. I did pay them over $350 for the initial diagnosis which was wrong to start with.

Had a small job of replacing 2 light fixtures, electrician was at my house for less than 1-1/2 hours and some of that time included their “free” home electrical inspection. Billed almost 500 for the job. After much conversation they came down to 400. How is this ok? I’m glad you have very good reviews, I don’t believe I am a hard person to please but I feel taken advantage of. Will not recommend your company.

This is our first and last experience with Emerald Home Services.

We called to have a bedroom fan installed in the hopes it would be less expensive than our local electrician. We were scheduled for a Friday afternoon installation and then customer service called to reschedule when the technician was not available due to complications at another job. Customer service was accommodating and removed the $89 service fee for our inconvenience. Not a great start, but a nice gesture that was certainly appreciated.

Fast forward to Monday when the technician Jeff arrives to install the fan. The installation was originally quoted at $185, but the total was $370. Jeff had to complete diagnostic work on the outlet which cost $119 and then charged $67 to program a fan remote, that per the manufacture was preprogrammed. If the $89 service fee was not waived, we would have paid $460 for the installation of a ceiling fan that wobbles on high speed.

While Jeff was here, my wife also requested he provide a quote to replace a light in the attic after I knocked out the light bulb getting Christmas decorations. The wiring was unharmed, but needed a new fixture and light bulb. Jeff recommended a fluorescent light kit quoted at $340 with installation.

Wait…there’s more. Jeff also recommended we install a complete home surge protector for $785 and then noticed our landscape lights were on during the day and quickly offered his services for that as well. Keep in mind, the light sensor was actually facing the wrong direction which caused the lights to come on, but I’m sure a $119 diagnostic fee could have solved that problem too.

Finally, I can’t help but think we were being taking advantage of while I was at work and my wife was doing her best to navigate the situation…lesson learned.