Appliance Repair reviews in Sunrise, Florida

Dishwasher stopped mid-cycle so I called Commercial Appliance Parts & Service, LLC. They came out, found the issue pretty quickly, and got it fixed without dragging it out. It’s been running fine since.

Amazing

Fast service and professional!

STAY AWAY from this company. They will rob you out right!

Great service, always reliable

This company is amazing , Big shoutout to Lazaro .

Juan and Shafik are the best in the business. Super knowledgeable and helpful. We are never using anyone else for our restaurant equipment repairs

I must say I’m impressed with the services Lazaro provided for me. Very professional and efficient. Thank you for everything.

Ron is awesome Tech he’s on time . He very knowledgeable in what he does. Takes great care of equipment and communicates.

Lazaro is great , he saved my life . He did everything possible to fix my machine . Another company didnt fix it . Thankss Again Lazaro .

My company had Shafik come and take care of the refrigeration on the low boys. He was on time super knowledgeable and definitely went above and be on. Will be using them again

So, the manufacture of one of my commercial appliances gave me their number as someone who can service their product. When I contacted the company to arrange for service, I was told that I would be charged 120 something dollars travel time, up to an hour plus $50 in mileage plus an additional $128 for the first 30 minutes when technician arrives, and an additional $128 per hour. so before we even diagnosed and knew what the problem was it would cost me over $300. When I asked why would I pay travel time, she said that’s the way it is. Trying to find another company. Sounds like a rip off.

The hourly rate they charge is crazy. If the problem was fixed, I could justify the expense but after two hours of work and $350 spent on the new parts they said that my appliance needed, the problem was not resolved anymore than when I first got there. For three weeks, I've been calling moltiple time, trying to be put in contact with the tech who worked on my appliance, but I am still waiting for them to follow up with me.

Upon getting in touch with the manufacturer, and explain properly the issue by mail and pictures it was suggested that the problem may have been the heat relay of my appliance that is $40 piece that I ended up fixing by myself.

Really bad experience

I just had new equipment installed by Ruben Cruz.. He did an amazing job on a complicated piece of equipment. He went above and beyond to ensure customer satisfaction.. Ruben is an expert at his work and I highly recommend him for any commercial kitchen repair or installation job you may have..

Commercial Appliance Parts & Service should be ashamed of themselves for taking advantage of small business owners. They tack on multiple "fees" when replacing a part that costs $80 and you end up with over $800 in "fees" on top of that $80; after which, they do not guarantee that that their work will fix the problem!

Went in and had a great buying experience. They were able to deliver the new washer the same day. Installers were friendly and did a great job. Highly recommend

Ron was amazing, very professional and knowledgeable. Today he came and fixed our steamer that was down for a while at our school. We are super excited to finally be able to use it and give the kids some yummy food. Thanks again!

Been real busy and Ron showed up.
He was very nice and understood the situation.
Waited for us to clear up and be ready for him to work.
Then he got the job done fast and clean!
Great Service! Absolutely 5 Stars!!!

Horrible service and potential rip off. Took a Commercial high-speed oven in for repair estimate due to time constraints at my business and was given an estimate for a Capacitor and a Transformer. When I looked at the estimate the listed transformer it was a 230-volt 50 hertz unit. This would be incorrect as the American grid is 60 hertz and the oven was a 208/240 dual voltage unit. I also thought it was odd that they called for the replacement of a capacitor that I had tested and was within spec. I contacted them and asked the manager, Annette Davis, to please check on this and she told me they sell them all the time and became indignant. The next estimate she gave me listed the items again but now included a magnetron not previously mentioned and the same European transformer which I found was over 100 dollars higher in cost then the American counterpart. A call to the VP of Operations, Tina Reese, resulted in me being referred back to the nasty manager so I just decided to retrieve my oven. This took place over months and they never took the initiative to resolve the issue. Had I not been a repairman for these products myself I would never have recognized what was going on and I’m still up in the air if it was criminal intent to defraud me and charge more or total incompetence by numerous people up to the VP of operations. Maybe next time they'll tell me it's the Flux Capacitor and ill know for sure.

RON ! What a man !! I have a self cooking oven from Rational, and have been dealing with them for 2 weeks. I contact Commercial appliance and they send me Ron! All I have to say it’s that is the best technician that I met !
Very patient, professional. With him, don’t be scared to have a fast bad job, just close your eyes and he will fix everything that is needed! No surprise ! (And it’s very rare in miami !)

Thank you Ron! You are the best!

Ron saved the day, he was very respectful and knew what he was doing, never did i doubt his abilities to get the job done. He got the Kettle and oven working again, excellent worker, very professional and respectful had great manners. 10/10 i recommend.