House Cleaning reviews in Sunrise, Florida

I don’t usually leave negative reviews, but I feel compelled to share my experience because it was genuinely disappointing. I scheduled a cleaning with The Maids and paid over $200, plus a $60 tip, expecting a thorough job ESPECIALLY at that price with three cleaners on site for two hours. And this was explained to me that this would be a “deep cleaning” it was far from a deep cleaning. I have a 3/2 home, but chose a package that excludes 2 extra rooms and only included the master and everything else.
While the kitchen, windows, and baseboards looked great, the master bedroom and master bathroom were noticeably neglected. Dust was still visible on both nightstands and the dresser, and the bathroom looked like it hadn’t received much attention at all. Even the main bathroom door was untouched. I had to go back and clean areas myself, which defeats the purpose of hiring a professional service especially at that high price.
I also asked about oven cleaning if time allowed when the team arrived, and was told they’d check and let me know. I never got a response back, and of course it wasn’t included in the service. That lack of follow through added to the feeling that the job wasn’t handled with care.
I reached out to Jon twice via text to try and get a resolution, even asking for a partial refund for the missed areas in the master bedroom and bathroom after he initially offered a redo, then changed it to just the missed areas, and after that, my message was read and ignored. No follow-up. No resolution. Very unprofessional.
I had planned to sign up for monthly recurring cleanings, but after this experience, I’ll be looking elsewhere. I’ve attached photos for people to see how this company handles resolving issues. Horrible

Mama's mates is really one of a kind and so hard to find someone who is as good as they are. I gave them a call a few weeks ago. Came down right away. Gave me an estimate and started cleaning right away. Been working with them ever since and never have to Tell them what I want clean or how very professional. Extremely clean, friendly and most of all trustworthy. I've even given them a key to come in and clean when I'm not home. Thank you, thank you! Thank you for all you do. Many blessings on to you 🙏🏼😘💜

I had an excellent experience with the Maids cleaning crew. Jazmin, Milagros, and Maria were highly professional and did an outstanding job making my home spotless after construction. I will definitely hire them again and highly recommend their services

This has been the best cleaning service that I've used. They arrived on time, and were extremely professional. They cleaned and dusted everything!! I can't believe how dusty my house was until I saw the difference with it cleaned. 100% I would recommend to anyone looking for a cleaning service. The first cleaning is a bit more in price due to them being so thorough then next cleaning is a lower price.

These two girls are amazing Alejandra and Natalia they always leave everything spotless. And i wouldn’t use any other company because they are best company ever.

Very friendly. Very professional. My apartment looks great and I couldn’t be happier. Reasonable pricing. I highly recommend!!

They were On time, friendly, quick and efficient. Texted when they were on their way. Easy pay options. No cash transaction required, if that makes you more comfortable. I’ve used them several times.

My first time with this company and everything in my house is perfectly clean.
For sure I'll continue with Synergy very professionals, on time , and respectful staff. Thanks again.

Vanessa y Joselin and all the team that always come home ready to help to make your house a beautiful home!!! Thank you!!!

Lisbeth, Evelyn y yusely did an amazing work deep cleaning my garage/ gym floors, walls, mirrors and equipment. Highly recommend them
Thank you so much! :)

Heidy abs her team have been cleaning for my for about two years. So dependable and always do a great job! I highly recommend them!

Extremely reliable and thorough. Have been using them for over 3yrs. Owners are very responsive and their crew always does an excellent job. Highly recommend them.

Excellent customer service!!! Thanks Heidy.. The ladies were so nice and did a great job as always. My house is so beautiful. I recommend them to family and friends.

Very professional company! From the communication to the cleaning ladies…Ruben did a great job communicating with me and the two ladies that cleaned did an amazing job. Highly recommended!

I’ve been with Synergy for a good 3 years. Best service with attention to detail. If there has ever been any issue it gets resolved right away. Highly recommend!

This is the worst service I've ever experienced! I was told one and they arrived and said something else. They also expected me to clean my own house, which defeats the purpose of hiring a cleaning company to begin with! They were rude and disrespectful and o wasted time from my day for a company yo come and walk away from a job. The pictures they have online are false advertising and they expect your house to be clean prior to getting a deep cleaning done.

These ladies came to my house to clean. Broke a faucet knob from my bathroom tub and refused to fix it and pay at least half for the damages. They also lied about the damages they made when they were the last one in my bathroom. A $650 repair. Now Heidi has stop responding to my messages and phone call. Terrible customer service. Absolutely terrible.

As a first time customer I totally recommend Synergy cleaning. They did a phenomenal job in my house. Even my husband was impressed by the spotless bathrooms and the clean air we now breath.

They’ve done a great job at my place for over 3 years. I’ve only ever had a problem once and they immediately offered to fix it. They are professional, reasonably priced, and accommodating. You won’t regret your decision to use them!

I’ve been using Synergy Cleaning for years now. They are polite, professional, timely and provide great cleaning services! I highly recommend them!

I have used Synergy for years to clean my house. They do an excellent job Everytime. I highly recommend giving them a try. You will be so happy you did!