Reviews of local pros in Sunrise, Florida

Excellent service! Since the first call the owner was very responsive and scheduled my visit (2 weeks before). Jessica y Josselim came on time, paid a lot of attention to the details (they found a lost Apple Watch that was lost for a few weeks), they have very good attitude, and were efficient.

Unfortunately the experience we had with this company was absolutely terrible. We set up a move in deep cleaning. The bare minimum was done and the company hounded us for payment which was not a problem but the lack of responsibility for quality of service supposed to be given to a customer as well as the lack of tact and unprofessionalism shown was extremely disappointing. Many things were left unclean and there was no coordination with the company's management and administration with their employees. They were so busy working about payment that they did not even ask or want to hear about how poor the services were. Of course we paid the full amount but no type of regard was shown as to how terrible the actual cleaning was and the lady who was in contact with us was extremely rude and did not want to hear about any of our concerns, this is not how you do business. I would never recommend this company. Quality matters above all else and they lack the work ethic a business should function off of. The floors were not cleaned properly, the oven wasn't cleaned inside, and the bathrooms were not given the deep clean needed, all of these were things we requested and were confirmed with the cleaners and none were handled correctly. It's a shame that no response was given after we tried to amicably resolve this situation. Terrible company.

We have a baby coming and have been incredibly busy getting ready for it. The Synergy crew came in and gave us a deep clean to prepare for the baby and get us straightened out. The team was super nice and helpful, were here a little early but that's ok! Looking forward to having them back in a few weeks.

Highly recommend. I’ve been using them for a few years now. Great service. Friendly and respectful. My schedule changes often and I’ve called them several times to request service with short notice - I truly appreciate that they always make an effort to accommodate me.

14 reviews
1.0 star rating 1/19/2017
I DO NOT RECOMMEND. Very disappointed with the service. Used them twice, as I thought they would do a better job the next time around. Considering I spoke to one of the owners regarding my expectations, of which nothing outside the norm. The first time they were in my home they were to do a deep cleaning, that DID NOT happen. My only special request was to make sure they wiped down the light switches and door trims. Not only was this not done, the patio was left a mess and I paid extra for. I even took pictures to show how they did NOT wipe down anything nor sweep; dust, cat litter, dirt on trims, etc.. The second time around....same thing no cleaning of the light switches, door trims, they put dirty dishes in the cubbard and home was left dusty throughout. I made my decision to use them based on the reviews on yelp, I'm now left wondering if any of the reviews are from real customers, since they've been in business for barely over two years and there's over 27 reviews, all of which are 5 stars. I was planning to use their service in my office, but after using them twice at home, I can't use them again. When I told her to take me off my biweekly scheduled cleaning due to the substandard work...her response was "OK! Sure. Thank You" Really? That's how you stand by your work?

I had to follow behind a lot. It's a tiny home with one bathroom, two bedrooms. It shouldn't take longer than three hours for a deep cleaning, which was the time frame suggested by the owner Heidy. As we neared that third hour, I had to get my vacuum and Swiffer to finish whatever wasn't cleaned. Amazingly enough, the girls began picking up speed only at that point to finally clean the two rooms and windows (which I was asking and reminding, very nicely, as the clock was running). When I tried calling to ask about their tipping policy, Heidy didn't answer but was texting me quickly to make sure payment went through. She didn't want to address anything, she just wanted that Zelle payment. She offered to call me back after her "doctor's appointment." I was still wiping down our front window when the ladies left. Nobody deserves to worry while a service chooses what to clean or how quickly they want to work. Heidy never did call me back. Always be kind, but very stern, if you choose to hire them with your home - but I wouldn't gamble with it.

I booked with Synergy in need of a cleaning for my new home after moving in a few months ago. I was able to schedule a day and time that was flexible for me through their website. I received a text from Ruben to confirm the booking , price, and address. Exactly at 10am, when my cleaning was scheduled for, I get a knock at the door from Yoseline and Roxanna who greeted me with smiles. They were very respectful and careful with my belongings and decorations. They asked me to check their work so I can let them know it was to my liking. When I asked them to vacuum a cluttered room full of boxes that I initially told them to not clean, Roxanna immediately took care of it with no questions asked. I appreciated that Yoseline cleaned and put my dishes away that were in the sink. Most cleaning services would let them air dry and leave them to the side. I loved the detailed cleaning! From them creating nice folds on my toilet tissue and paper towel to cleaning the bottom of the toilets that is typically disregard. In 3 hours, they were able to clean my 1,900 square foot home. This included 2 bathrooms, kitchen, living room and 3 bedrooms. They cleaned my windows, dusted, scrubbed the grout from my shower, mopped and vacuumed the floors. My beds were made neatly. The ladies were very kind. We were able to get to know each other in the short amount of time they were here without interrupting their work flow. They work very well together and I appreciated their team work and fun work environment. I definitely would like for Yoseline and Roxanna to come to clean my house again. When they were finished, I received a message from Ruben to ensure I was satisfied. Synergy is an excellent cleaning company and I look forward to having them over again!

Great fast service! They have been cleaning our offices since covid and have always done a excellent job. Usually a team of two or three and they are super efficient and professional.

Love the Synergy Cleaning team and how my house looks after each visit. They are reliable, professional, kind, respectful, and dedicated. I can always count on them to clean my home consistently and with care. Heidi is always a quick text or call away if you ever need anything. So grateful for this great cleaning crew.

Synergy cleaning always does an amazing job. Angelica is good and so are all of the other ladies. Much more pricey than other companies, but they are worth it.

They did such a great job! Used them for the first time and will definitely be scheduling more often. They were so responsive, accommodating and friendly! Also love the beautiful flower they left behind, such great attention to details.

I've been using Synergy Cleaning Solutions for years. They have been very reliable and professional. when we bought this home the previous owners left it a smelly and unclean. We found them on Yelp and before our first appointment, the owner Heidi came out and consulted with us with a walk through. Every since, they are our cleaning service. They are flexible and have been able to reschedule in a pinch. Sadly, they just did our final cleaning of this home so that we can hand the house over to the new owners immaculately clean. Thanks Synergy!!

I am continually impressed by the Synergy team. I've had them to my apartment about a half dozen times and am so grateful to have found them! I discovered them through Yelp (where I also left a review... I don't do this often, so when I do, it's because I truly believe in the service) and scheduled a basic one-hour cleaning. The two ladies who came were punctual, sweet, and very thorough. Synergy is reasonably priced and flexible. I love that I can communicate with the owner via text. I've moved twice in the last year and the first thing on my to-do list for move-in day is ALWAYS to have Synergy come through and do a complete cleaning of the new place. It's a comfort and a luxury that is both affordable and dependable.

I am so thankful to this wonderful team of ladies for making each of my 3 most recent homes feel moreso! They provide a breath of fresh air, professional, efficient service, and our messages back and forth arranging the appointments always bring a smile to my face.

Will continue to use and recommend!

Paid for a move in / construction cleaning. Was disappointed to find the inside and outside of many drawers and cabinets left dirty. Top of cabinets full of sawdust. Baseboards left dirty. Vinyl flooring left with a hazey coating from whatever they used on it. And floor is still very dirty from construction. Have also found some areas where it appears they spilled some kind of purple liquid between the baseboard and floor and it stained the caulking and the baseboard.

instead of being able to unpack, I’ve been having to clean everything. I would have happily paid more for a better cleaning.

the owner could say we had workers here in the way but they were only here for a short period of time and doesn’t excuse the majority of the messiness they left.

i reached out to the owner to let them know I was disappointed (even though I paid what they asked without issue and didn’t ask for a refund - I just wanted them to know their crew didn’t do a good job) and they didn’t even care to respond. Goes to show you how little they care.

***update in response to owners reply - there was no construction going on in my house at the time of the cleaning. I had someone come out to fix a piece of trim in one closet. They did not make a huge mess all over my house that would excuse the lack of service you provided across my entire house.

Vanessa and Angelica did a fantastic job cleaning my new townhouse after construction. They were very thorough and detailed, walked me through at the end to show me everything! Highly recommend!

The service was incredible, went above and beyond what I hoped. The representatives who provided the cleaning service were kind, on time, and extremely thorough. They communicated with me throughout so I knew just when to be back home. My partner and I were both thoroughly impressed by the quality of the service and the great attention to detail. Our place hadn’t been cleaned in 18 months and they left it spotless, feeling fresh and brand new. Incredible service!

We had the team of Angelica, Manuela and Martha come today to clean up after some work was done sanding walls

The whole place was full of and they took their time and cleaned all of the Crystal and the liquor bottles and the cleaned the furniture and the floors.

The house is good as new.

Thank you !

We have been working with Synergy for many years. We use them both at the office and at home.
They are always punctual and do a great job.

Today our team here was Vanessa and Josenine.

The teams are always pleasant and efficient!

I have been using them for over a year and the quality has always top notch. Scheduling is super convenient and they always arrive on time. The team always leaves my place spotless and takes the time to look at the small details! Marielisa and Angelica were great!!!

Synergy Cleaning Solution is by far the best and most professional cleaning service I have ever booked to clean my home. I had hired a few in the past and all of them did less than mediocre work. Synergy on the other hand exceeded my expectations just when I was ready to give up on quality service.

I requested the deep cleaning option and will continue to use their services on a regular basis. They even went the extra mile and added a few final decorative touches. I also love the fact that they charged on a per hour basis. They understand that not every home requires the same amount of time. Overall it was a great experience and I am looking forward to having a truly clean home, finally!! 🥳Thank you Heidi and thank you Synergy Cleaning Solutions for an amazing job!

Synergy Cleaners have been cleaning my place for a while now. They are always very friendly and professional and do an amazing job cleaning my whole home.

They’ve also been very accommodating of my work schedule in regards to their scheduling.

Joseline was the most recent Synergy Cleaner to come clean my home and she did a great job! She was very polite and respectful of the home.

I would recommend Synergy Cleaning.