All reviews for Dauphin irrigation & Landscaping LLC.
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Great experience working with this company. They diagnosed my irritation problem quickly and had my system up and running in no time. The owner is very knowledgeable and customer service is top notch.
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Nick Dauphin is a fine young man and was quick to respond to my contacts. He had to make many repairs to my irrigation system as well as creat a new zone and rewire my existing system. He did all that and replaced many sprinkler heads at a very reasonable cost. I don't think you will regret if you get Nick to help you with any irrigation system.
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Nick is a top-tier professional. He responded quickly to our call about a leak in the yard. He was efficient, knowledgeable, and solved our problem perfectly. He cleanly removed an old, leaking backflow preventer and had the expertise to deal with a seized pipe without any issues. The price was fair and the work was excellent. I won't hesitate to call him again for any future plumbing needs. Highly recommended!
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Called to have Mr. Dauphin come out to look at an irrigation issue and provide a repair quote. The visit lasted about 20 minutes, and at no point before or during the appointment was I told there would be a service call fee.
After presenting a repair quote off the top of his head, the technician then added a $250 service fee at the very end. When I questioned it, the fee was immediately reduced to $175, which was concerning. I paid to avoid further conflict, but I would not have agreed to a paid service call had this been disclosed upfront.
The fee was also not applied toward the cost of any repair work, which is something many companies do.
Overall, the lack of transparency around pricing and the way this was handled undermined trust. I would recommend confirming all fees in writing before scheduling with this company.