Erwin Electric, Inc.

Alec was polite, courteous and was very efficient in his work. Definitely will request him for future needs

I will also be turning them into the BBB of FL! Apparently they got their higher rating by begging their customers to change their reviews! Update: Another update! My stove quit working again 11/25/24, right before the holidays, because the Mgr never showed back up to secure the breaker box. So no stove again. Basically his tech claim out, fixed absolutely nothing but tore my disposal apart and then claimed he couldn’t fix it! So I left an appropriate review. That is when the Mrg called begged me to change the review, and he would come out and get things fixed. So after he left, which all he did was screw down the 2 screws in the outlet box and said he secured the breaker box enough until he could come fix it right! So I changed the review. He never came back, my breaker is loose again so the stove won’t work at all! Beware when a company begs you to change your review of them, before they made the job right! And to add insult to injury, he’s charging my landlord 195.00! Well, you aren’t getting paid!! You did nothing, your tech did nothing but waste my time! I suggest you find another career, you suck as electricians.. If you want the job done right the first time and not charged an exuberant price, don’t use this company!! review change again! The technician they sent was useless, and did not fix any problem I was having! So I called and they sent the Mgr. Two screws were not screwed down in my outlet box, ere go why it kept blowing, his tech should have caught that! His tech had no idea why my breaker was loose! So the mgr explained the box wasn’t flush w/the hole, so he rigged it to stay in place, and promised to come back and secure it properly! He never showed back up!!! Then I find out he billed my landlord 195.00!! For what!? Wasting my time w/a tech that did nothing, and then 20 mins worth of work from the Mgr? And all he did was beg me to change my review!!! He had no plan to show back up here once I changed my review to a positive one! My first negative review was the only reason the Mgr came out here!! It is pretty sad when customer service takes a back seat to a review! If you want an honest company, don’t use these people! The Mgr himself straight up lied to me about coming back! And my 10 yr old nephew could have done what they did, yet want to charge an outrageous amt of 195! And they didn’t use any parts either. And never came back and completed the job! But expects 195.00? FL BBB might be interested too! Biggest rip off ever!

I have to tell you about the incredible experience I had with these guys. I ended up on the phone with Juan who was super cool and went out of his way to help us. We are firing up a new Taphouse and lost all power. They got their operations manager James out to us immediately and worked with Duke to solve the issue. These folks are timely and fair, and have earned my future business. This is how contractors used to be, and we are super appreciative of their help!