Water Damage Restoration reviews in Thonotosassa, Florida

During a time of disaster, the last thing an individual should have to do is fight against the greed of wealthy corporations; therefore, it is a godsend that Showalter Construction exists. This professional company becomes that entity in your corner that not only helps you navigate the bureaucracy, but also fights to get you what you are contractually due. During my experience, I recognize how Showalter Construction has been vital in helping me return my property to its pre-hurricane condition. Also, the personal touch of being able to frequently communicate with Robert, Ashley, and Mitzi has been a blessing, and there is no doubt in my mind that my peace of mind is their priority.

I am writing this review before the work is complete!! The reason I am doing this is that the professionalism shown me by Robert and his team; both at the field and at the office is second to none. I am a victim of hurricane michael and Mother Nature was pissed!! My house took a significant hit; although better than some, it is inhabitable and will be that way for a while. Robert and his team walked me through what to expect, good bad and the ugly. They assured me that I was in good hands and I have to admit I truly feel comfortable with this team. They are honest, down to earth and have a sense of humor which during a time of disaster like this humor helps to keep things in perspective. On another note that is important to me, dealing with customer service thought out my career, I can say without hesitation that Showalter treats you like they actually give a damn and that they do not take your business for granted. I would recommend to anyone that is in need of restoration work to give them a try. I plan to give another review after the work is done & I have no doubt that it will be as stellar as the pre-complete post. God bless Al

I was introduced to Showalter Construction through a very good friend. Since being reassigned in the Air Force I have done nothing but worry about my home in Panama City. I am so happy with their practices revolving around communication, ethics, and priorities. Their whole team is A+, and I just can not say enough good things about them!! Leave it to Mr. Showalter, and it will get done, no questions asked, so if you are looking for an amazing company that values their customers, look no further!

I moved into a home and later found out that some restoration work had been performed. After some investigative work on my end I found out that Showalter Construction had done the work. I reached out to their office with many questions. The office manager, Mitzi, was very nice and promised to have the owner, contact me. He did, and went out of his way to explain the work that was done. He even provided product information to me which was very helpful. Nice to know that there are businesses out there that care about people, even if not an actual customer.

We requested an assessment from Showalter Construction after roof damage from Hurricane Michael caused water damage in ceilings and floors. Robert was very polite and answered all questions. He did not request any money nor hound us regarding services. His assessment was very forthright and he was willing to do work only if allowed by the adjuster. No upfront money or payment in advance was requested. No pressure to engage him right away. This in contrast to another company that was very very insistent regarding upfront money and wanted to tear out carpet and ceilings.

Robert was so helpful in advising us of our options when our home flooded. He took the time to thoroughly explain the entire process, and what needed to be done to fully remedy the problem. Thank you Robert for your time and expertise.

Showalter does a great job. When we called the office the owner himself showed up to our house. He went through the whole process of how everything would work and walked us through everything. Incredible attention to detail, very transparent about what to expect. You’re going to want to trust this company to take care of your house.

Showalter Construction is amazing company. Their entire staff is very professional. If you are considering using a company during the clean up from Hurricane Michael or for any other reason, please dont heistate to call them. Robert never asked for any money up front and they did an amazing job.
I am not very trusting of contractors, but Robert went above and beyond taking the time to explain the process to me. As he can attest, he spent A LOT of time with me as I was very hesitant to sign an AOB. I did not have to worry long as they have shown nothing but professionalism throughout this entire process. I have heard many horror stories from people who used other companies and we have been blessed to have chosen Showalter. Truly a stand up company that you can depend upon.

We contacted Showalter after Hurricane Michael for mitigation initally and then rebuilding. Robert was prompt on answering questions and explaining the process. His team has been great to work with for demolition and dry out. We are about to begin the rebuild process. This whole situation has been trying in more ways than can be explained. Glad to have them working with us! They have been proffesional and reassuring during this whole mess! Looking forward to getting back to "normal".

On October 10th 2018, a category 5 hurricane nearly destroyed our home in Panama City, FL. I was deployed during the time of the hurricane and could only imagine what was left of our home back in the states. I arrived in the local area on October 16th to find a badly damaged home and was in disbelief. Like many, this was my first encounter with a natural disaster, much less one this large. We had already heard horror stories of contractors moving into the area preying on unsuspecting homeowners, so we were extremely skeptical before hiring anyone to do work for us.
If you’ve read this far, you’re probably wondering what happened with Showalter and how we were treated. I found Showalter construction through a list of approved contractors that our city had vetted. I decided to meet with Robert, the owner. Robert explained to me that he was prior military and ensured he had our best interests in mind. You have to remember that Showalter construction came into our lives at a very vulnerable time in our lives. Not only had I came from one war zone to another, I had no clue how to proceed, who to trust, or even what step was next.
I told Robert that he was either an outstanding human being, or he was a well prepared con-artist. He chuckled and continued to ensure me that he would take care of us. Showalter Construction has done an OUTSTANDING job of doing just that. He linked me with a public adjuster which I will address in a separate review below. We are only complete with the first stage of debris removal, property preservation, and the initial phase of property reconstruction.
To date, I have Facetime’d with Robert multiple times while he has been at the property. Since I’m no longer located in the area due to a move mandated by the military, Robert has went to extra lengths to ensure every step was completed meticulously and with the highest standard. He doesn’t treat homes as they are just another site, he treats them as if they are his.
Finally, if you are searching for a contractor because you are in a similar situation to what I was, stop! You will not find a better company than Showalter Construction. It’s going to make you feel uneasy to put what you have worked so hard for in someone else’s hands. Showalter Construction, under the watchful eye of Robert Showalter, is the company that you need. It’s hard to trust people nowadays, but please know that by hiring Showalter, you’ll be taken care of.

Robert & his staff were by far the most outstanding people I've ever had to consult with. After purchasing a home, we sustained a major water leak that left us clueless as to what to do next. Showalter was recommended to us & that was the best decision we could have made. Robert went above & beyond to let us know step by step what would occur & also what to expect. He assured me that everything would be perfect & it was! In a time of need such as that, it was a true blessing to have such wonderful people assisting us every step of the way. I cannot express my gratitude enough!

If you want a company that goes above the average solution this is your company! Knowledge is key when dealing with things that could affect your health and family. This is dirty work that requires ambition and the fortitude to complete the task. Don’t waste your time shopping around… This is the company to trust in for your proper solution.

I contacted Robert Showalter approximately one week after our home was flooded from Hurricane Florence. Robert promptly met with me within two hours of my initial call. After going through the home and discussing the necessary demolition and process for dehumidifying, I was confident I had found the right person. He had a team on site within a day, completed the demolition within two days, and the house was entirely dried out within his established timeline of five days. Robert was on site throughout the entire project, and his project managers, David and Mike, came by the home around the clock to check on the equipment and job progress. I give Showalter Construction my highest endorsement for any home requiring flood remediation!!

was referred to Mr Showalter 2016 when I experience a water leak in my garage that damage my kitchen and living room. Three jobs and over 5 yrs later, I am still amazed at Mr Showalter and his entire team professionalism and exemplary work ethics.
Amazing company to work with. They will work with you, through every step of the way. if I had a question or concern I could always pick up the phone or send an email and one of his helpful office staff would get back to me right away.

Showalter is very knowledgeable in all areas of construction and will work diligently to get the job done. They’ve continued to be the trustworthy company that they are and I’m looking forward to see the completion of this new project.

Our home suffered extensive damage from Hurricane Michael when it ripped a section of our roof decking completely off, leaving the interior exposed to wind and rain from what has now been designated as a category 5 storm. The third most powerful to hit the U.S. in recorded history.
After the storm, my wife and I were in shock and disbelief by all the destruction the storm had caused to our area and our home. Realizing our house had suffered extensive water damage to almost every room of the house due to the 155+ mph winds blowing rain through the large hole in the roof, I knew it would only be a matter of time before the damage would get worse when the mold started to grow.
I immediately started looking for someone that could get our house dried out before anymore damage was caused from the wet drywall and carpet. Throughout my internet search, the name Showalter Construction and Restoration kept coming up as highly rated by others that had used them. I gave their office a call and set up a meeting. A couple days later the owner of the company, Robert showed up at my door.
By this time I was under a lot of stress and very suspicious of anyone I did not know because I had already heard of stories of others being taken advantage of.
Robert could tell I was very suspicious, but he understood why someone in my position would be. He took the time to explain the process to me and answered all my questions to my satisfaction. I was hoping to hire him to do both our water mitigation and our rebuild later on, but at the time he informed me that they were only here for the mitigations. I went ahead and hired him because I was impressed by his knowledge, professionalism, and honesty.
A couple days later his crew was at my house doing there job, removing everything that had been damaged by the water, and setting up dehumidifiers to remove any remaining moisture, followed by applying a mold inhibiting chemical to the exposed wood. About a week later they were finished, and the leader of the mitigation crew gave me a full report of what they had done, and answered all my questions for me. I was very pleased knowing that I would not have to worry about mold growing but anxious and worried because I was going to have to go through the stressful process of finding a different contractor I could trust to do the repairs on my house.
Fast forward a couple weeks, and i get an email telling me that Showalter Construction had decided to do a limited number of rebuilds and asked me if I was still interested in hiring them to do mine. Of course i was and i immediately set up a meeting. Again Robert Showalter himself showed up to talk to me and answer all my questions about the rebuild. He was very open and honest. He did not sugarcoat anything or make promises to me that he wasn't positive he could keep. He was very up front in telling me that it could be a long process getting all the ducks in a row to get to the point of starting repairs on the house, and he was right, but that was because my insurance carrier has been dragging their feet and no fault of Showalter.
Robert called me last Friday to inform me that he and his crews would be heading up Monday (the day I am writing this) to begin repairs to my house and several others in the area. I am anxiously awaiting their arrival. Everything he has promised up to now has come true. I look forward to the repairs being completed on our home so I can post another review of that phase.

As we reach the 65% completion point of our rebuild after Hurricane Michael devastated our home, I felt it necessary to review the work of Robert Showalter and the Showalter Construction team. My desire to write this review is not one that developed because I was asked, but because I think it’s necessary to share with others what I’ve seen and experienced from this company and it’s employees. I’m not seeking or receiving favors nor monetary advantages through the publishing of reviews. Simply put, I was raised and taught that you should thank people for a job well done; this is the forum in which I seek to do just that.

During our almost weekly facetime session with Robert to go over the progress of the property, it’s clearly evident that no detail has been spared with this project. Robert and his team have done an outstanding job not only repairing the structure of the home, but taking the extra steps to ensure that the home has added bracing which is well above what is required even by the updated building code. While Robert calls it “overbuilding,” I call it doing it right. My focus with Robert and his team from the start was that I didn’t want it done fast, but I wanted it done right--right is exactly what I’ve seen thus far.

I look forward to the finishing stages of the project where Robert’s team will shine as much as they already have. Robert has left no stone unturned, and I’m certain that the Showalter Construction team will continue with the same, unrivaled service. Words cannot express how thankful I am for Robert and his team. He’s not the contractor that repairs a house, he rebuilds homes. If you are looking for your home to be re-built, don’t settle for someone less than Showalter Construction.

Showalter Construction is amazing. I have been working with their team for the last 8 months, from my home in New Jersey. My parents had a flood in their home in July and Showalter construction has been working with myself and the insurance company trying to put the house back together for my 85 year old parents who have been displaced for the last 8 months. Their staff is professional, dependable and extremely trustworthy. I can't say enough about Robert & his team, who have went above and beyond on this project. Also Project Manager David has been wonderful. Mitzi the office manager is just amazing. I have called her almost twice a week or more for the last 8 months and she is always plesant and extremely helpful. She updates me each week or progress of the project. I would highly recommend them for any project. THey are wonderful to work with.

Joan Alexander

Showalter Construction handled my entire extensive remodel (insurance, inspectors, mortgage company, work crews, everyone) after a dishwasher leak. Robert was at the house a lot checking the work out; he's a perfectionist! His office staff are so kind and courteous. I appreciated the way the crews cleaned up completely each day, were professional, and excellent in their respective fields. They turned a nightmare into a blessing. My remodeled kitchen and adjoining rooms are absolutely gorgeous, like something out of a magazine!

Our home was hit by lightning on May 14, 2024. Showalter Construction and Restoration was recommended to us by a friend. They arrived the next day with drying equipment to prevent further damage to our ceiling and floor. They are very efficient and professional. You could not ask for a quicker response or better company to take care of you.

The wife and I were scrambling to find a contractor who would take on our project as it happened just after a hurricane hit the area. We came across the Showalter team and were glad we did as the quality of work they expect and perform is worth any delays or waiting. Our project took about a year which wasn't ideal but we understand when it comes to construction and other unforeseen events along with making sure the project gets done right, there will be delays. Don't hesitate to give them a call!

We are extremely pleased with the professionalism and exemplary work completed by Robert Showalter and his team. We had a situation in our kitchen where we experienced water damage from a defect in our dishwasher. We had Robert Showalter come out to scope the work, and present the insurance company with a quote for the repairs that needed to be done. Mr. Showalter was very accommodating in that he worked around my schedule to meet at our home and complete his work. When our insurance company pushed back on the estimate, he helped us to find a public adjuster. I am very pleased with the work the Showalter Construction put into helping us, and would highly recommend them.