Reviews of local pros in Weston, Florida

Because they installed a heat pump I had to call them back. All for a lose wire. They installed my Carrier unit a cpl yrs ago. Had constant issues. Was told it was a Catastrophic Failure. Had several techs in a 1 week time frame. All had different reasons the unit would not work. I was the only one who suggested replacing the thermostat! That fixed it.
Wow, none of these techs even thought of it.

Nicholas did a great tech job, explained everything for me and got the job done quick, definitely 5/5 service!

I choose Air Pros to install a new air conditioning system after interviewing 4 other HVAC companies. My selection had to do primarily with my interactions with Fernando who evaluated our situation and recommended a solution. Air Pros pricing was very competitive and they were willing to install the system immediately since the existing system was inoperable. Everyone at the company that I dealt with were professional, knowledgeable, and friendly. They went above and beyond the norm to solve my issues honestly and fairly with no pressure. The installation was done promptly and everything was done exactly as promised for the price they quoted. The install included a free one-year maintenance plan. My thermostat can be controlled from my smartphone remotely so that I always know what is going on with my internal temperature and humidity. I would highly recommend Air Pros for a fair price, expert installation, and friendly service. Other companies can offer similar equipment and pricing, but I trusted Air Pros and their professional representatives to take care of my problem.

I was told that I would be contacted before the job would be done in order to approve of the estimate, but was never given the opportunity to. Job was completed at a very expensive price without my consent. Have called the offices 3 times to ask for an explanation and I was told that a manager would call me to explain but they never reached out to me. Very unprofessional. Eager to charge but poor communication and customer service.

Jiming has been a great help. He was able to find the issue and resolved it. He is very precessional and he was able to explain everything from beginning to end. Thanks Jiming

Great experience all around. The company's owner Fernando, listened to my specific requests on how I needed the unit installed. This was important because the work I was planning to do following them in the same area would not be in conflict with their installation. Thei installation crew, Nick and Daniel ,were professional, did a quality job, were neat, and their installation was a work of art. I highly recommend this Company and I will be using them again for my future projects.

Dont do business with this company. My ac unit stop working so the tech James came out and told me the breaker was blown. I advise him to get me a quote on a new unit and they said 8,200 for a 4 ton 16 seers unit with my senior discount and previuos customer discount since they took over universal. I was installed a 4 ton 14.3 seers unit not a 4 ton 16 seers unit.I went to 3 different offices and the only one open is in Hollywwod and was told Erin will get back to me. That was over a week ago. I also found out from other companies that they overcharge me over 1,000 dollars. They didnt get permits from the city of Pembroke Pines for the install.
Its been over a year and noone ever got back to me. I paid off the ac unit and they call me to come to maintain my ac and i told them i never wanted them around my property.

When Air Pros got the call from me about my thermostat, they sent out a tech right away. They were flexible with my schedule and sent texts when the tech was on his way. Another opinion was needed and Raul was dispatched. Raul was very professional, ran some tests, and knew exactly what the problem was, one and done! I am pleased with them and recommend their service.

Jiming was thorough and found the problem. He seems invested and interested in his work. He also tried to troubleshoot other issues and told us what to look out for. Positive experience!

AIR PROS ONCE AGAIN FAILED! WE CALLED THEM TO COME OUT BECAUSE OUR AC THAT IS LESS THAN A YEAR OLD DIED. WE GET TOLD THAT WE NEED A NEW COMPRESSOR ON A MACHINE THAT IS LESS THAN A YEAR OLD AGAIN I REPEAT LESS THAN A YEAR OLD. NOT TO MENTION, WE’VE HAD NUMEROUS ISSUES SINCE THE INSTALLATION OF OUR MACHINE. THE MACHINE IS STILL NOT COOLING OUR HOUSE, ACCURATELY OR EVENLY. THE SOLUTION WAS TO ADD EXTRA DUCKS TO THE ROOM TO MAKE MY ROOM COOL BETTER HOWEVER, NOW THE REST OF MY HOUSE DOES NOT COOL PROPERLY, INCLUDING MY SON’S ROOM. FLASH FORWARD NOW TO MY BROKEN COMPRESSOR AGAIN ON A MACHINE THAT IS LESS THAN A YEAR OLD AND WE GET TOLD THAT THERE’S NO COMPRESSORS IN STOCK AND WE HAVE TO WAIT FOR THEM TO RESTOCK. WE ASK THE OWNER IF THERE WAS ANYTHING THAT THEY COULD DO TO HELP US OUT AS IT IS SOUTH FLORIDA AND IT IS HOT WE GET TOLD THAT IT’S NOT THAT HOT OUT SO YOU’RE LUCKY YOU HAVE TO DEAL WITH IT UNTIL THEN. THAT IS THE ABSOLUTE WORST CUSTOMER SERVICE I HAVE EVER HEARD FROM ANYBODY. SO THE AMOUNT OF MONEY THAT WE PURCHASE ON THIS MACHINE AND THEN YOU’RE GONNA TELL ME THAT THAT EXCUSE, I WILL NEVER RECOMMEND MY WORST ENEMY TO USE AIR PROS. THEY HAVE THE WORST CUSTOMER SERVICE. THEY DO NOT KNOW HOW TO SPEAK TO THEIR CUSTOMERS AND THEY DO NOT HOW TO KNOW HOW TO GIVE YOU A HIGH QUALITY AC SYSTEM. Good AC COMPANIES ARE VERY HARD TO COME ACROSs AND THIS ONE IS NOT A GOOD ONE. ONCE AGAIN, THANKS AIR PROS FOR COMING THROUGH. NO WONDER THIS COMPANY FILED FOR BANKRUPTCY. IF I COULD LEAVE ZERO STARS I WOULD BECAUSE ONE STAR IS WAY TOO MANY.

Jiming was at the house running a maintenance check for my air condition unit and was very informative of what my need would be. He did an outstanding job at my home
Thank you Jiming.

Air pros technician Nicholas is amazing, thurough and detailed, I know nothing about hvac but he made it extremely simple to understand. Offered things to keep my unit up and great condition and explained how they help

Great service from the original visit to discuss what needed to be done through the actual cleaning and sealing of our HVAC ductwork. Everyone was professional and did their jobs properly and courteously.

Nicholas will be coming to my home every time! Very kind and explained everything that didn’t make sense to me. I’m not an AC guy but he explained how everything worked while doing my maintenance. If I could leave 10 stars I would

Technician Jimmin arrived on time and did quality work. Solved our clogged drain and went the extra mile to shown us how to avoid future clogs. Only issue was that his dispatcher failed to communicate our desire to only have drain repaired and nothing else.

Exceptional service! My tech, Nick, was punctual, well mannered, and knowledgeable, but most of all got the job done. Nobody wants a broken AC but I couldn't have asked for a better experience. Thanks Nick and Air Pros.

I had reached out to air pros for some assistance with my AC which suddenly did not power on my nest thermostat. I struggled a little bit because a lot of these HVAC repair places do not want to deal with Google nest products or anything of that kind. To my surprise, I had a technician come out named Barbaro who was patient and amazing. He arrived fairly quickly after my call was entered, made sure he did not dirty my house when walking in and working,took off his shoes respectfully. And patiently worked with me to identify the root cause which ended up being the AC unit. He went straight to work, explained what was the issue and in no time I had my AC back up and running. Definitely use this company. If you have any AC issues they hire great people.

About a year ago, I contacted Air Pros because the 30-year-old house I purchased wasn’t cooling. This is Florida—cooling isn’t a luxury, it’s a necessity. After their assessment, I was talked into buying a brand-new HVAC system. I didn’t have the cash for such a big purchase, but they quickly offered their “credit option.” The total cost? About $10,000. I figured I’d be in the house for a long time, so I went ahead.

Fast forward to about 3–4 months ago: Air Pros called me for what they said was a service check on the unit. They came out, and I was charged a fee for the visit.

Yesterday, I noticed water leaking inside the house from the system. When I checked, I saw icicles inside the unit—so bad that the filter was frozen in place. I turned the fan on to let it melt.

Today, I called Air Pros again. A technician came out and told me the system had no Freon. It seems like that’s the go-to diagnosis for HVAC companies. My first question was: Wouldn’t the last service call have caught this? If there was a leak, wouldn’t they have noticed and addressed it?

That’s when I got the next familiar line: “There’s probably a leak.” The solution? They could “leak-proof” the unit and top off the Freon—for the low cost of $700.

At this point, I can’t help but feel taken advantage of. Less than a year after paying $10,000 for a brand-new system, I’m being told I need to spend hundreds more to fix what sounds like either a faulty installation or something that should have been addressed in the last service call.

If you’re considering Air Pros, Read my post and decide if you want this experience, they are obviously not the Pros who know !!!

Excellent customer service, very helpful and caring to work with me on resolving the problem ASAP. Immediately, after the submission of the claim to the dispatch… the technician called me and the problem with the AC was promptly resolved. Kudos to the customer service team and the technician! I wholeheartedly recommend AirPro.

When my central air stopped cooling properly during those scorching Florida afternoons I knew I needed reliable help fast. I reached out to AC Repairs by HVACMax and their team arrived promptly. The hvac installers who came were experts they diagnosed the problem with the refrigerant leak right away and handled the air conditioning repair perfectly without any mess. I appreciate how they explained everything in simple terms so I understood what was going on. My home feels refreshing again and the system runs more efficiently than before saving me money already. These hvac contractors really know their stuff and provide outstanding service every step of the way. I couldnt be happier with the results and will definitely call them for any future needs around the house.

My old AC broke down on a sunday and i called AC Repairs by HVACMax in a panic. They had someone out the same day which was amazeing. The hvac installers no the repair guys really knew there stuff and fixed the compressor problem right away. It was a air conditioning repair that saved me from sweltering heat. Everything works perfect now and they even gave me tips on maintenance so it dont break again soon. Real good service from start too finish. I will use them again for sure and tell my neighbors about this great company.