ServiceMaster Plumbing Services

The technician removed the air tube for water heater, thinking that was the issue for the new water heater unit not to work, after removing it. he checked it he said my bad that was not the problem, it’s something else inside the water heater and he mentioned that he will put back next time he will come to install the part we ordered, but he never put it back.
and I can not pay someone else to do it while it’s their technician’s responsibility to finish his job .
Here are the pictures attached

Received a call from Megan prior to my appointment that said, the estimator can come early. She left a voicemail, but I was on another call and returned her call a few minutes later. I told her it was fine if the estimator came early and confirmed the address. About 15 minutes later the estimator called and said he arrived. We quickly figured out that somehow the incorrect address was given to estimator. He said he was going to get to me as soon as possible. After a couple hours of waiting for the estimator to show up, I called for an update. The estimator said the office was supposed to call me and he was reassigned to another job. Well, no one called me. The next morning I called and spoke to Megan to figure out what was going on. She said, oh we don't service your area. She then said I called and left you a voice message. The only message I received was the one to confirm the appointment, and I called her back shortly after she left it. She didn't seem to care and I could hear attitude in your voice. Sadly I wasted a few days waiting on this company to provide a quote for fire hydrant instillation.

I had moved into a remodeled home and had no hot water for a shower. Kevin was the third plumber to come look at my home for this issue. He worked relentlessly to find the cause of my plumbing problem (which happened to be something done wrong by the contractor during the remodel). I'm so thankful to have had someone with so much experience and professionalism.