Water Damage Restoration reviews in Winter Park, Florida

Axel Works did a wonderful job removing mold and repairing my bathroom. I especially want to thank Gabriel for the excellent finishing touches and for keeping in touch with me and Eileen for always passing along my messages when I needed help. I would definitely use them again.

They obviously pay to have thier reviews modified as I see more than 1, 1 star review.

I would not recommend this company. I hired them to repair and remediate my bathroom after a leak, and the experience became extremely stressful and unprofessional.

During the project, I discussed wanting a jet tub installed and sent information on tubs I was considering. Without my authorization or signed approval, the company went ahead and purchased a tub on their own and then attempted to charge me thousands of dollars for it. When I explained that I only wanted them to install a tub I selected and approved myself, the situation escalated to the point where they attempted to place a lien on my home.

I ultimately had to involve my attorney to resolve the matter.

Unfortunately, a couple of years later, I am still seeing signs of mold in the same bathroom area, which makes me question whether the remediation work was properly completed in the first place.

Overall, I found the company to be very unprofessional, difficult to work with, and lacking clear communication and proper authorization procedures. Based on my experience, I would not use them again or recommend them to others.

Highly recommend

Excellent and efficient service- knowledgeable helpful staff

Was at my home the day of our Emergency. Helped us in every way conceivable to get our home repairs started.

This company is very unprofessional and provides minimal communication. From the front desk to the owners, everyone is clueless. I highly recommend looking for another company to work with.

Good workers, no goofing around, no loud music...used wrong paint and had to come back and redo...they were very apologetic and cooperative. Good firm.

The team members are very professional and prompt to take any notes or concerns as they perform my repairs.
They did an amazing job.

I urgently needed a tarp on the roof. One phone call and the next morning two technicians were here! They both were professional, polite, proficient, attentive to my needs. Thank you so very much!

I would not let this company on your property!!!
Very poor quality of work performed by unskilled labor. The entire project was a disaster from start to finish. The project ran months behind!!!

We are very happy with work that was done by Axelworks. It was an unfortunate leak that led to the work that needed to be done but in the end it was a good experience and the rooms turned out to be so much better than the original.

Thank you Rich and company. You have been with us every step of the way since we had our flood. Axel Works has been there through repairs, resolution, and working with insurance. My only regret was not contacting the first to help with the initial mitigations.

We had a great experience with Axel works.They were very knowledgeable in their field, professional and not pushy. They performed frequent quality checks while providing helpful information. They helped make a stressful situation feel manageable and under control. I would highly recommend them!

Axel operates a professional company with a team of skilled employees that do a solid job at my home. Strongly recommend!

Came in after a fire. They understood the whole situation and made us feel comfortable. They took care of all the details I didn't have to worry about a thing. Thank you for giving us this experience after something traumatic.

Overall Axel works did an excellent job if restoring our house to its prior condition before the fire. They coordinated well all trades involved and the insurance company. I highly recommend them.

These people way over charge. They came to my house to fix water damage. They spackled a hole in my drywall and painted the wall for over $2k. Not to mention, they would try to show up randomly at my house with little to no warning. They were very uncommunicative and I am still not entirely sure what exactly I paid them for as none of the invoices they sent are itemized. Sketchy and unreliable to say the least. Choose someone else.

Please, please do yourself a favor and do not use this company, even if your insurance company recommends them. Unfortunately, I learned the hard way. They did a very poor job on both my dry wall replacement and flooring replacement. They admitted that they didn’t use professionals, used new people, who didn’t speak English, from my tenant’s account, showed up late or no showed multiple times, and the quality of their work was atrocious & terrible. They had to come back to fix the dry wall, and hire another company to fix some of the vinyl floor planks, but they only fixed partially because they didn’t want to pay for the time it would take to fix the uneven flooring. I had to go back to my insurance company to file a complaint. Their managing partner has been avoiding me since they admitted to the poor quality. They are simply put terrible. Run the other way! Their painters also damaged our ceiling fan, which we ended up fixing.

I'm very happy that I chose Axel works to do my renovation. Very helpful, communicative, and always ready to help. Especially the Project manager, whenever I needed guidance or had any questions, I was always well attended to, from beginning to end. Even after finishing, the customer service was spectacular. I RECOMMEND 100%. I wish all companies were like this.

I highly recommend Axelworks. Their team is professional, friendly and has great customer service. My concerns were always handled quickly and effectively. They took the stress out of a stressful remodel. They cared that I was 100% satisfied with their work. They did an amazing remodel and I would definitely hire them again. Thanks to the whole team!

My experience with Axel Works LLC has been incredibly disappointing. The hardwood floor repair project was marred by poor workmanship, constant delays, and a lack of communication. The company's unprofessional behavior, incomplete job, and failure to rectify the situation are concerning. I would strongly advise anyone considering their services to think twice and explore other options.

Absolutely NEVER contact this business for any of your needs.