HVAC reviews in Alpharetta, Georgia
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This is a family run business who provides customer service without thinking about it.
Have been a customer for over 10 years. Service is always within the time frame stated and receive calls back after hours when something has occurred unexpectedly. Luckily, that isn't required often. Always a pleasure to have Emily as my tech she knows her HVAC units. -
Paul is an invaluable resource and good man. He has been there for me in the primary residence as well as the rental. I really appreciate that I can trust him, his expertise, and reliability.
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I am very happy with the service i have received over the years with Cool Max. Great Company Great People!!!
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We called the night before and Emily arrived the next morning and fixed the problem with in 30 minutes. Always outstanding service!
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The Coolmax team is the best. Product expertise and great customer service
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Cool Max and Emily are wonderful! Came out on time and went above and beyond! Thank you Emily!! I highly recommend Cool Max HVAC!! 👍🏻
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I've been a customer of Cool Max for more than 15 years. They always do a great job of servicing my HVAC equipment each spring and fall. The service technicians are friendly, professional and helpful.
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Emily came out today and she is the very best there is.paul her brother is great as always as well.
Can’t go wrong !
Knowledge and service has no equal.
Best family buisness I have had the pleasure of being a customer of for many a year and pray we both stay around together for many more.
Thanks for making it always feel like a village. -
Always receive quality service from David and his staff. They provide estimates that are actually needed and never try to upsale or force you to receive items that you don't need. I've used them at two different residences and will continue to do so as long as there's no change in the customer experience.
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We scheduled maintenance appointment with Cool Max. Technician came on time and completed job even without our presence. thumbs up
02/04/2025: we reported our heater does not working this morning. Paul comes in at noon, he quickly diagnosis the issue, and fixed with reasonable cost. Thanks for great work! -
Very professional company - from office to tech to answering service. Could be more reliable. Whenever we've had a problem Emily shows up ASAP to take care of it - sometimes the same day. Always on time, always solves problems, always maintains the systems on schedule and properly. Emily is always extremely pleasant and I look forward to her visits.
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We've been Cool Max customers for several years. They are responsive and thorough.They also take the time to get to know their customers. We use their annual maintenance program and Emily and Paul are both excellent technicians.
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Emily arrived on time and handled the problem quickly and efficiently. She explained how to use the new thermostat so that even I could understand its operation. I would highly recommend Cool Max
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Emily, our service technician, is very knowledgeable in the area of heating and cooling/ HVAC systems. Cool Max HVAC has serviced my family for the past 18 years. This is a very trustworthy company.
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Cool Max HVAC as always did a fantastic job with cleaning our HVAC systems. They always let us know what they are doing what they would recommend and what we need to do to extend the life or our systems.
The Techs are always knowledgeable and courteous.
I would highly recommend Cool Max HVAC. They are family owned, honest and Christian based. -
It's always a pleasure dealing with Cool Max. Whether the tech is Emily or Paul. they let me know what they're doing and what I need to do. I always know that my HVAC system is in good shape and ready to keep us comfortable.
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My experience with CoolMax and the technicians doing the service on my A/C and Htg units has been awesome. It's the personal service and professionalism from David, Emily and Paul that I've stayed with CoolMax for the past 12+ years. Thanks for making this one less concern one has during home ownership.
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CoolMax is always great to work with. They are honest, friendly, and on time. Our system is 24 years old, and we always expect to be told it needs to be replaced. But it only needs a little maintenance each time and keeps on working. The staff are always friendly.
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Paul is awesome. We have used Coolmax for 30 years ! A very friendly family
Owned business. Love the entire
Family. They get the job done the cheapest way possible for the customer ! -
Excellent job. Emily did a great job on the maintenance of our HVAC system. She was very professional and friendly. They are a great family owned company that answers to your needs. We love our HVAC system. We will always recommend Cool Max for our services.
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Super happy with Cool max! We have never have our AC working as well as it does now. We really enjoyed working with them and will be working with them for annual maintenance.