Gutter reviews in Columbus, Georgia

Not a good experience. First of all, I told the lady that scheduled my consultation that I was not interested in making a purchase right now and just wanted to get an idea of what the cost would be. Apparently, she did not put a note in the system to reflect what was said or maybe, they just don't care. Once, Robbie arrived at my door, I was sure to state to him that I didn't want to waste anybody time and just wanted to get an idea on price, thinking that would cut down on the bargaining. Nope, he was persistent in pressuring me for 2 hours on a product that I told him I surely cannot afford at the time. Well, he proceeded to sit down with me and pressured me again and again telling me about his different offers and calling his supervisor over and over again to get fake discounts like those discounts were put there just for me. I know that's a rehearsed sales trick and he should have took "No" for an answer and moved on. I made it very clear that I could not make the purchase right now as I had just paid for unexpected car repairs. He didn't care, he just proceeded to so-called "lower" the price. He started at a price of like $17,000 and kept so-called "working it down" and ended up at a little over 9,000. What company do yall know will give you an over $7,000 discount? Even if they removed some of the features that are not needed, like the cover thingy where you can go in and take the trapped debris out or the colored wrap they use. There is no discount for that amount. They overpriced the product way out so that they can work down, hoping somebody will fall for it and purchase at the ridiculous price after the fake discounts. Also, I hadn't applied for anything "credit" in a long time and just wanted to see if I would get approved so I allowed Robbie to run a "soft" check on my credit. I asked him straight up was it definitely a "soft" check on my report and he confirmed this. After giving him my ID, he entered my info into his tablet. I immediately received an email from Credit Karma stating that I had a new "Hard Inquiry" on my credit report. I told him this and he just looked confused and surprised that I had called it out. He had no explanation for this and acted as if he was not aware that this can happen. I am sure they mentioned that it will be a "Hard Inquiry" in his training but he was more concerned with making a sale than caring about what was best for the customer and their financial needs. They are trained to be exceptionally nice, present the product well, play on your emotions, and offer you fake discounts on overly pricey products.
TRAINED SCAMMERS and taking people hard-earned money.

My experience has been the absolute BEST!!
Daniel Burnett is a great salesman who clearly loves his job and does it well. Installation within 24 hours of sale.

Robby Reeves is an excellent company representative . He presentation and product knowledge was outstanding. He made me feel comfortable with his sales approach . I will seal the deal with him..

Great experience! Never pressures you into any sale. Very thoroughly explained things and showed all options available. I am 100% happy with this company and salesman (Daniel Burnett). Highly recommend!

Update: I just got the information about the financing and it was insanely high! The cost for the gutters was around $9500 but the interest is over 26% (I did not even know the interest rate until after it was a done deal). Also, this is a credit card and not a loan, so the interest rate will essentially continue to rise and no definite end date. I calculated total cost and this will easily cost me $20,000 in interest. Also, was told that it would be around $118 per month and that is not the case. The minimum payment is substantially higher at around $700 per month. This has taken an extremely hard hit on us not only as new homeowners but also being that we have limited income at the moment. If we were going to pay what we were initially told before making decisions, it would have been fine. However, in the end, it was substantially more expensive than agreed. The product is good but the professionalism and being lied to is not okay. I also wish I had known before approving the financing that it was a credit card and not a loan. I have NEVER had ANY BUSINESS finance something through a CREDIT CARD!

I just want to stress that this company is not very transparent like it seems. I chose this company based on what I was being told and even $9500 is insane for gutters. I have been quoted by many companies as low as $2,000 for something they mentioned would cost like $4,500 on average. Not to mention that we only have a house that is 1,086 sq ft. I have known a lot of friends and family with MUCH LARGER HOUSES that paid less than what I did on a house as small as ours.

Overall, I am just very upset that I was lied to about the financing and what to expect. I was not even shown the interest rate before charging over $9000 to it! Before submitting the credit application, it was made to sound like in house financing as well. With a set monthly payment and everything! Now a so called $9500 investment will cost me long term more than a car!

I DO NOT RECOMMEND THIS COMPANY WHATSOEVER! Being nice and having a good presentation cannot justify this! This is straight up BAD BUSINESS! I honestly could not recommend this company in good faith. Even if I got half this money back to offset the insane interest, it would still be insanely expensive and I definitely do not see them refunding ANY money! I feel very scammed and like someone took advantage of us as new homeowners. I 100% regret this and wish I just had gone to Lowes and paid them or a private general contractor. No, the warranties aren't always the same, but they are transparent about cost and financing and will not start any project that they have not completely presented!

Also, I feel like it is also very weird how I was asked to give a review immediately once the presentation was over before anything had been done. It felt like the review online was more important to them than customer satisfaction.

Do not make the same mistake! Find a general contractor!

Robbie was very professional and knowledgeable of Leafguard products. He was thorough in his presentation and offered available discounts. He took time to answer all of our questions.

I had the pleasure of meeting Mr. Robby Reeves. He is a superb salesperson who is professional, and very knowledgeable about Leafguard Gutter products. I only got an estimate, but once I move forward it would be with Leafguard.

Our rep was Rob Reeves with Leafguard. He did a wonderful job explaining the LG system. He was knowledgeable and took his time. We will get a full installation this Friday.

Representative was very knowledgeable and very thorough. Process was pain free. The discounts were very helpful with me making up ny mind to ho through the process. Money well spent.

John Napier, thorough, knowledgeable and explained the entire installation process right down to the last detail. Never having to climb on a ladder was of great interest as well as just how Leaf Guard gutters work. Been a victim of cheap gutters in the past. Thanks John!!!

Mark is amazing. Leafguard was recommended by our HOA they have also completed many homes in our neighborhood.

Mark did a great job! He was very courteous and professional. He explained the leafguard system thoroughly to us giving us a clear understanding.

10 STARS to Leafguard Gutter for customer service, professionalism, and getting the job done in a timely manner! Mark is an awesome sales rep!! He was very nice, pleasant, knowledgeable, and easy to talk to. Mark spent a lot of time going over the product, explaining it in great detail, and discussing the comparison to other products. He came by on Thursday afternoon and the crew was here at 9:00 the next day to start the job. Reid and the entire crew were nice, respectful and professional. I highly recommend Leafguard Gutter of Columbus. Thank you to all for making this such an easy process!

We found John to be highly knowledgeable, extremely professional and very personable. It was a pleasure doing business with him.

It has been a pleasure working with Mark. He was professional, thorough and funny. He was very helpful.

My husband and I had a interesting presentation with Mark. My husband and I were sold on the Leafguard system. Mark is very knowledgeable about his product.

Robby Reeves was a delight to have present the Leafguard protection for our home. He was professional and very knowledgeable. He worked hard to make our experience with Leafguard very pleasant and enjoyable. Robby helped us get us a really good deal and helped us tremendously. It was a Godsend for us to have him come to our home.

Okay let’s start about I was quoted $10230.00 with a interest rate of 17.99% after a phone call with the rep to his manager he got it down to 10% in which me being a female I was like okay great. Well boy was I wrong after looking at my paperwork and seeing I’m paying about 20 grand for gutters I decide to cancel. After I cancel the rep called and gave me a deal of 6999.00 I agreed he told me that I would lose the drain defenders I asked how much is the drain defenders he stated 147.00 I’m like that’s all I will pay for that no problem. Fast forward to today installation day first thing the workers say is we don’t have the cement blocks we haven’t had them in months. I was no way this should’ve bern communicated. My next thing was it’s only two of you how are tall gonna replace all the fascia boards his response we not doing that we only replace what is necessary I responded with that’s not what I was quoted. Next here goes the manager Zac okay we can do it it’s a misunderstanding of communication but I need to collect $500 in cash after I said that’s not what I was told per text message he then proceeds to have a GM call me in which was rude. He stated this deal I’m not doing it fir a dine cheaper I will have the crew pack up and leave. Talking about unprofessional, rude and rip off. Not to mention I have the workers on camera talking about how the price was really high compared to other homes they have done.

Mark Mann’s presentation was extremely well done. While familiar with the Leafguard product, I learned several more facts about the product that enhanced my knowledge.
At 79 and two major back surgeries, I can no longer climb ladders to clean gutters. Yet, should I decide to sell my house in the next 2-3 years, I want the assurance that Leafguard would add value to my home and thus a return on my investment.

John N ...our rep was very knowledgeable and made sure we had 100 % understanding of his product and its functionality. Great job John N....thank you and looking forward to it

Mark did great explaining the Leafguard. He was a God sent. I appreciate his kindness and professionalism. He reminds me of myself when I was younger and hard working.

When I signed my contract i was told i had a 0% interest rate. With a payment of $98 a month for 5 years totaling $6400. After the work was done they realized i was not approved for the 0% interest option and I'm now stuck with a 19% rate paying $192 a month which means I'm going to pay over $11,000. After several calls to the office, and being told that a manager would call me back, I never got that call back.