Landscaping reviews in Columbus, Georgia

BUYER BEWARE. I was a customer of Trugreen for one calendar year. In that time my yard transformed from beautiful scenery to a dead scarce lawn filled with weeds. It will cost thousands to repair the damages incurred by Trugreen. In response to the damage Trugreen sent out the local Manager Chris who would not accept responsibility for the damages nor provide a plan of action on the repair of the yard. He guided his techs to continue spraying weed killer and kept charging me. They will do the same to you, do not hire. Reference pictures provided to determine effectiveness of their weed killing application.

Specialist arrived at our residence at sunrise. That's a record. His truck was well equipped. Specialist was customer service oriented - - friendly demeanor, professional in how he performed his tasks, asked if I had any concerns. Most thorough application this residential landscape has ever experienced.

We hired TruGreen almost 4 years ago to restore life to the lawn of our new home, but we have been disappointed. After almost 4 years, our lawn is full of weeds and does not seem to have the nutrients it needs to thrive. The interesting thing is that even after a second call to re-spray, the weeds still stand tall. I even wonder if perhaps they are simply spraying water on our lawn.

I have given them every opportunity over 2 years to fix the issue, but it actually got worse. Everytime I called to cancel, they made promises to fix the issue so we have them several opportunities to do better, until now. We are not spending another dime on TruGreen.

We are disappointed by all this!

I was answering a TruGreen survey and after explaining that I was not satisfied with the service it pops up for me to post on Google. So maybe they want a one-star rating. I have had several treatments with the tech putting down some weed and feed. The liquid treatment truck was broken down for two treatments and now it is fixed but the chemicals in it is not for my grass type. Which he knew he was coming to my house and the type of grass I have. I talked to the service tech several times and after he leaves, I get a call from TruGreen that the trees or shrubbery needs a treatment but the person standing in my yard didn't say anything about it. I also get calls for misquote treatment. My neighbors don't have service, and I told the TruGreen "professional" that treating my yard wouldn't make much difference since they would fly from next door. He said that misquotes don't fly very far so I Googled it, and they fly from 1 to 3 miles and some up to 7. So, in TruGreen professional thoughts is that 20 feet is too far for them to fly. I get enough telemarketers call not to get some from a company I am paying.
As far as the grass, I have paid for aeration, put down 8 tractor bucket loads of sand and have asked for someone to come out and reevaluate my lawn over 2 months ago and have not even received a phone call asking how the service is, but they will call to sell you something else that I feel like I don't need. Hopefully someone with TruGreen will read this and contact me if not after the prepaid service is finish, I will be contacting another lawn service .

Our technician, Mr. Airekeeveion explained the treatment he was applying and asked if I had any questions. He's a very polite and professional young man!

Technician listened to my concerns with the abundance of weed in my yard, and if the lawn had really been treated for the weeds before Photos attached. This was his first time treating the yard. (Micheal)

A total scam.. I was charged $117.00 for the first appointment , which was only supposed to be $9.95. The second appointment my credit card was charged $107. The tech came and only serviced my front lawn. I called to cancel and was told that I couldn’t. Called the original sales representative named Stephon he guaranteed cancellation and refund. After a week of waiting to be refunded, no refund and Stephon the salesperson is refusing to return my call or refund my money. Tru Green isn’t welcomed to my home.

I am super happy with trugreen services. My lawn is starting to look amazing and free of weeds. Truly recommend them.

Great job done by a friendly and professional team. Very pleased with their work and the reasonable amount that I was charged! The manner in which I paid for the work done was also made easy by their office staff (Gabbi). Will definitely use this company again and will recommend them to others! THANK YOU‼️😊

Never returned my call

On time, good service

Good JOB!

Bobby sounds great lol

Friendly and responsive service!

Always prompt service. Reasonable proving.

Is it possible to give a zero star review....

Been using r@r for a couple of years and prices and service very good.

Highly recommended! Showed up on time.Fixed to problem quickly and at a reasonable rate

Cannot believe these guys. Very professional, quick response, and they even offer emergency services. Highly recommend them.

Excellent service throughout! Customer service is superb and work complete was excellent!

Repaired my system and adjusted each sprinkler head better than who installed the system. I will be using them from now on.