Reviews of local pros in Columbus, Georgia

Allen Crowe was the most helpful and knowledgable service rep we've had from Comfortmasters Heating & Air. He was able to quickly diagnose and solve an overlooked issue we had experienced with a leaking unit. His friendly go above and beyond attitude is exactly the service needed in these uncertain times.

I have used Comfort Masters for years and am always pleased with their work. Allen Crowe came out today to service my ac unit. He was so nice, very knowledgeable and went above and beyond to get the unit cleaned up and ready for the summer heat. Thank you so much!

Allen Crowe, Comfort Specialist, was extremely cordial, prompt, my dog initially loved him, and as he installed what he came to do, he also pointed out some other things that definitely needed tending to. He explained everything he was doing, which he performed marvelously, and cleaned up after himself like a champ!

I am highly recommending Allen Crowe and am very thankful he was sent out to do the work, which I have 100% confidence in.

The representative, Allen Crowe, was very polite and professional. He arrived at our residence within the assigned time and immediately went to determine the source of our cooling problem. He had to go into the attic to determine if our unit was functioning correctly or if our problem was the thermostat itself. Luckily, it was the thermostat, and Mr Crowe had a new easier to program thermostat to install in our home without having to order one. We are very satisfied with his work, professionalism, and friendly character. We have always been satisfied with Comfortmasters and will continue to call them with our cooling and heating units.

My experience with Comfort Masters was fantastic. Mr. Allen Crowe came out to service my AC unit and he was awesome. Mr. Allen was so nice, friendly, knowledgeable, professional, and great customer service. Thank you so for making my experience with Comfort Masters a great one!

We requested a service call from ComfortMasters at 10 AM and had service technician Allen Crowe here at 1PM. He was very prompt and explained everything to me that was needed in detail so that I could understand the issue. Not many places now days you can trust but Allen definitely was trustworthy and I felt he was working in our best interest. Look forward to working with Allen and thanks for the help.

Been using Comfort Masters for years and have never been disappointed. Allen Crowe came out following our request for service on both our units and was timely, friendly, knowledgeable and even corrected a few minor issues on the spot. There is true “peace of mind” when technicians are honest, capable and personable. Allen’s behaviors are why we’ll stay with Comfort Masters even when it’s time to upgrade/replace. Thanks!

I have a service agreement with Comfortmasters, and Allen Crowe performed the spring service for us last week. He was professional and friendly and made sure our system was working properly. He spent extra time making sure a slight clog in our drip line was fully cleared and showed me how to do some preventive maintenance so we won't have clogs in the future. Thanks Allen and the entire Comfortmasters Team!

Comfortmasters heating and air is an excellent company. Had ac unit and furnace installed last year and they were very professional and pricing was good. They did alot of extra things to make sure that everything was running efficiently.
Today was my first service on unit performed by Allen Crowe and all looked fine. Allen and his partner are very pleasant and knowledgeable in their service work.

We've used ComfortMasters for over 20 years and they have always taken great care of our heating g & AC needs. Today was no exception, Allen Crowe was phenomenal. He was very thorough and took the time to explain our problem and walked us through what he was doing to repair. He also gave us options to consider if the problem started again. Great customer service and very friendly! We will definitely request Allen again. Great job!!

Wow, Allen Crowe is definitely the man to call with any heating and air needs. He is genuine, polite, extremely knowledgeable and won't quit til he gets the job done, no matter what. We have been so blessed to have him service our units and fix any problems we may have had. He is highly recommended and greatly appreciated. You the man Allen!!!

This was our first experience with Comfortmasters and we are very pleased with their work. Allen Crowe came out promptly yesterday to service the AC unit. He was very pleasant, knowledgeable, and went above and beyond to get the unit motor installed properly and back in service for the summer heat. We appreciate your great service and would call on you again should the need arise. Thank you. Jacquelyn

Allen Crowe went above and beyond to provide excellent customer service during my recent appointment. I appreciated his attention to detail while checking out my air conditioning unit. While in my attic, he saw a problem unrelated to my AC system, showed it to me and corrected it for no additional charge. There's no doubt in my mind that Allen puts his customers first and I appreciate that about him! Comfortmasters is #1 in my book!

I had a great experience with Comfortmasters. Allen Crowe came to my home last week to service my air conditioner for the summer and did a very good job. He was very knowledgeable and personable. I'd noticed a difference in my A/C performance prior to scheduling the appointment and thought there might be a problem. He found it right away and explained what it was and how he would fix it. He has excellent customer service skills and is actually very nice. I would not hesitate to ask for him again.