HVAC reviews in Conyers, Georgia

I called in the morning and Aaron was there in the afternoon. He gave me two estimates and we discussed everything. He was very honest and helpful. My appointment for replacement took place the next day. The system was 24 years old. Larry and Jeremiah completed the job in less then a day and again explained everything. Everyone down to my phone contacts were very informed and NICE. I will use them again if needed.

Peppers is absolutely great!!! I was in need of a new air conditioning system. I received a quote from another company but the customer service, attention to detail and follow-up I received from Peppers was fantastic!!!! Christy is awesome and she is a wonderful asset for the company. She followed up and she walked me through the process. The installation was smooth and they even sent a Quality Control manager to check on the work after the installation. I am very satisfied. I highly recommend Peppers! They provided excellent quality service, equipment and value.

10/03/24 Mike with Peppers Heating and Air was very knowledgeable. Very informative and nice. Prompt quick service. Needed a small repair. Fixed. Nice to have cool air again. Thank you for another 5 star experience.

Andrew arrived on time, was professional and knowledgeable getting right to work on the job at hand. They have also installed the HVAC system for other family members and have always been there to service them if needed. Would and have recommended them to others.

I will always use Peppers Heating and Air and will recommend them to family and friends. They are “service with a smile”. I can always count on them for emergencies. Whenever things happen with my air or furnace, they respond immediately with the help that I need.
Also, they have very friendly and knowledgable people , from the person that answers the phone to the workers that comes to do the work.

Jeremy was our technician today and we were very pleased with his service. He spent about 1 hour here and he provided us with a written report stating the services he provided including pictures of his test results.
I've had some trouble over the last few years finding competent service technicians but I would definitely recommend Pepper's if you need any a/c work done...and ask for Jeremy!!!

The Pepper family knows how to run a business. I only recently
made them my go to HVAC folks.

They get the job done from beginning to the end.

P. Andrew has been my tech so far, he is calm, caring and very nice,
a big plus in today's society.
A big thank you Andrew.

Thank those who efficiently answer the phone as well.

The office staff on the phone was professional and friendly. The service technician was timely and thorough. He took the time to show me how to install a new air filter on a system that is new to our family. I felt comfortable with this company entering our home and providing quality services. We will definitely use Pepper’s again.

So they sent out two technicians William and Jackson to try to help solve the problem we have been having for almost five years that we have been here. They were very professional and courteous and they made me feel very comfortable about the service they were providing me. They took time to speak with my husband about his concerns with the drain pan and the condensation lines. They even took time to address some things outside by the unit. If 10 stars were available I would give it to them both

Ms. Brown

Late on a Friday night we noticed it was a little warm in the house. Went to check the thermostat and sure enough, no AC.

After sweating through the night I hopped on Google, hoping there was somebody who could come out on a Saturday. Peppers popped up and had the good reviews to get a call. I spoke with Lisa, who was very pleasant and helpful. Within TWO HOURS of our conversation they had a technician at my house, with informative and helpful texts leading up to his arrival.

The tech, Michael, greeted me in the driveway. He was friendly, knowledgeable, and efficient. He got right to work diagnosing the problem (capacitors in the fan motor went out), and immediately ordered the part to get it fixed.

Michael stayed in touch while we waited on the part to ship, and as soon as it was in, he was back out here and had the unit working again within about an hour. He even cleaned the condenser for no extra charge! What a guy!

Our AC has been purring like a kitten ever since - something we will never take for granted again.

Can't recommend Peppers enough! Their communication and professionalism is unparalleled.

They always send out very professional and qualified techs. Always arriving on time within the time they schedule your service.. The office staff is great. It's wonderful to have a company that recognize you as a valued customers and always makes sure any concerns that you have are addressed right away. I highly recommend this company for all of your HVAC concerns.

Was not a current customer of Peppers, but they got me their schedule and had a technician at my house within 2 hours. Mike was very professional and took care of the issue in no time. I will definitely call Peppers again if I ever have HVAC issues in the future and would highly recommend them to all.

I've been with this company for some years. Just was notified I have mildew in my Heatpump by the technician. I had a blower replaced a month ago by another technician and did not mention my unit had mildew. I did receive a estimate for duck cleaning. Waiting on comfort tech to arrive for estimate. I'll follow-up on this post after the work is completed. Overall experience is good with this company so far. I hire within the community. Thank you

Dalton, Joey, and Shawn(?) worked on my AC. They were very professional and courteous. Alex and the office were very helpful also. Time will tell if I'm happy with my new system but I have a good feeling about it.

Dalton and Shawn the two young men that out my new air conditioner in were very courteous and professional. Very patient in explaining to me how to use the new thermostat and making sure I understood how it worked. Could not have asked for two nicer young men to be at my house doing work. I would definitely recommend Peppers Heating and Air to anyone needing a great company to do work with.

Peter was awesome! Called over the weekend and Kayley was very helpful and willing to send their on- call technician out right away but I chose to wait until Monday (it wasn't very hot out and the breeze came in through the windows)
Spoke to Aaron on Monday morning and he had Peter out right away. Peter was extremely thorough and explained everything very well. He took his time and found not just one but 2 problems and had us all fixed up in no time. Great company, very professional and courteous employees! Wouldn't think about using another company! Thanks Peppers

Our Peppers technician Will called to remind us of his visit. He was very professional and timely with his inspection. We will recommend Peppers to our neighbors and friends.

Gatlin and Di were absolutely fantastic. Very professional, highly knowledgeable and polite. Pricing estimate were fair with the quality of American Standard I am very confident I made the right decision. Thank you for customer focus..

Very professional as well as personable. Explained the repair required and completed quickly. Had the required part in the truck so there was no delay. Communicated arrival time and arrived spot on. Appreciate how Mike has serviced my HVAC for the last few years and he even came to my new home when I moved in the middle of my contract. I appreciate him and the office staff!!!!!!

Had Peppers come out for an estimate on my 30 year old heat pump. Decided to replace the whole system . I was given a fair price and excellent service.
From Rodney who came out for the estimate, to the guys that installed everything, service was excellent.
Also had the old ducts cleaned. Tech spent 4 1/2 hours doing a really thorough job.
My house is not large.
No doubt, I chose the best company out there.

Called Peppers about my outdoor AC unit making a strange noise. Receptionist was very friendly and attentive to my concerns. Was able to schedule me for a service call very quickly. Thomas the tech was great. Called to inform me of his arrival time and showed up just as he said. Upon arrival, listened to my concern and jumped right to work checking out my unit. Informed me of what my unit was doing and why it was normal, also pointed a few things for possible future concern. Also was very respectful upon entering my home and happily used his mask and booties. Checked my ceiling unit and gave a few pointers on maintenance. Overall was a great experience and I thank Peppers and Thomas very much! Also great rates for their annual maintenance contract! Greatly recommend their service.