Moving And Storage reviews in Doraville, Georgia

일단은 리뷰라는것 자체가 이번에 처음 올리는 것 입니다.
혹시 이사를 준비 중인 사람들은 절대로 여기 하지 마시길..
저는 뉴저지로 타주이사를 하게되어 이인터넷을 보고 이회사와 계약을 하였고, 이회사는 저의 이삿짐을 7박스나 잃어버렸으며, 파손시킨물품 포함, 약9000불이 넘게 피해를 주었습니다. 계약서에는 파운드당 얼마로 보상해 주기때문에 실제로 보상금이 적다는것은 알고 있었습니다. 그러나 알고보니 이회사는 자신들이 저의 이삿집을 운반한것이 아닌 플로리다에 있는 다른회사에 저의 이삿집을 팔고 플로리다에서 저의 이삿짐을 싣고 온 것 입니다. 저는 이회사와 전화통화를 했지만 돌아온 답변은
"너희가 빨리 보내달라 그래서 그랬다"
(저희는 그런적 없습니다.)
"우린 할일다했다. 너희들 마음대로 하라"
일단은 얘네들은 유령 회사입니다. 화가 나서 뉴저지에서 조지아로 운전하여 직접 방문 해본 결과, 없는 회사이구요. 또 전화해보니
"주소를 알려줄수 없다"
"제레미 (매니저) 전화번호를 알려줄수 없다"
이런식입니다.
억울하고 분해서 한글로 올리며 번역해서도 볼수있게 최대한 정직하게 올립니다.
피해보시는 분들이 더이상없길 바라며 저는 이회사랑 좀더 싸워보겠습니다

Thank you !!!

Great company

Couldn't ask for a more qualified group of people

Great crew Thank you Damon

Great service. Excellent staff.

Thank you Ron for amazing experience and easy move

The movers were great we only got them to move big stuff... they moved more than planned... thanks again Mr. Jeremy Allen!!!

This place is purely horrible. Do not use these movers whatsoever. They have broke a lot of our stuff. We have missing stuff. They changed us for a semi when that wasn’t even what picked our stuff up.

This company made my move from Florida to Georgia so easy.....everything was organized and movers are very professional.....plus the staff made sure to keep me updated on my delivery and are friendly.....the whole experience made my whole move soo easy....thank you Movers Van Lines😀

I had a great experience with u guys team this time around!Jeremy was a big help he's quick and gets the job done. I will definetly be using your company's services again when ever i move.

Extremely unprofessional from the customer service reps to the drivers. Price kept changing with each phone call. Also my items were damaged upon delivery. The worst experience I've ever had.

Do not use this company. Very unprofessional, rude. They Charge you for them to destroy your furniture. They would not unload until I signed the paperwork and paid them. How they stay in business I will never know. Very bad company.

I moved from Tennessee, to Georgia. The customer service was amazing which was by Natalie. The movers where polite respectful and kind to my kids. They took extra care of my belongings. I recommend this company to everyone. Thank you

DO NOT USE THIS COMPANY. Go to the BBB and review their ratings. Any positive ratings here are probably from the company themselves. I lost thousands of dollars using this company and they never responded to a claim. In fact, they wrote in the Google review that they had no record of my move. They use different registered names and have unethical business practices.

I was very impressed with service from “soup to nuts”. Susan was my contact person and I cannot rave about her enough. She was professional while understanding and empathetic. Daman and crew were efficient, professional and courteous. I have nothing but praise for everyone I dealt with at Movers van Lines.

DO NOT USE THIS COMPANY!! Don’t let the reviews below fool you!! Please save yourself headache, save yourself pain, save yourself from wasted money!! Pick up movers were rude, unprofessional. The delivery went ok... Until the mover threw a tarp/furniture cover over the loft to the floor downstairs and broke a tv. A tv that wasn't apart of the actual move! This tv wasn't apart of the moving contract being we did not have them deliver it, so in fact it should be replaced 100% by the company. They offered $25 towards it. Unacceptable! Jeremy the “operations manager” was rude and disrespectful and should be fired then replaced. Susan & Ron may seem like they know what they are doing but they have no clue. DO NOT USE THIS COMPANY. Pay for peace of mind and security with someone else! They will mess up your move at some point one way or another.

BE AWARE OF INCREDIBLY POOR BUSINESS ETHICS AND INABILITY TO COMMUNICATE!!!!

Showed up over 24 hours late for a contractual move.

Over 20 unreturned phone calls, e mails and texts between their office and field supervisor over a 24 hour period.

Total disregard for our wasted hours waiting for them to show up.

When they did show up the second day (3 1/2 hours late) their truck was half full of other peoples furniture..we didn’t complete our move due to lack of space and time due to their late arrival.

Owner and supervisor demanded cash, zelle or wire transfer before unloading. Refused credit card after office had my card for the deposit and I was told the move could be put on the card.

Refused to unload and was bullied and threatened with refusing to
Offload, to drive away with our furniture and to charge us for extra time
and storage until we gave them cash and zelle.

100 percent unprofessional office and goes to show you anyone can rent a tuck and claim
To be a mover.

BE AWARE OF THEIR BUSINESS PRACTICES PRIOR TO HIRING THEM.

On a good note..the actual movers and crew chief were great. First class all the way. Careful with our goods and patient as this unfortunate situation unfolded.....Apparently they have seen this before.

The fault is totally with the Owner, field supervisor and especially the office for total lack
Of commitment and dedication to their customers and their needs.

IF YOUR CONSIDERING THEM....RUN FAST AND RUN AS FAR AWAY FROM THEM AS YOU CAN!!

Please stay away! I give them a ZERO. Ben is a despicable human being and should be charged with robbery. Not only did they hold me hostage in my kitchen with my 94 year old grandfather but they upcharged me without being able to prove with a bill of lading how my items were over. My inventory list matched theirs exactly and yet I was still charged almost $1,000 extra. I was bullied. I was told they would keep my things if I didn't pay them more money. The owners Ben and Jeremy are crooks. Stay away! Ben and Jeremy have no business running a business. Now that I've read other reviews, I'm disgusted. Unfortunately I didn't hire this company. They were hired by a third party whom I hired in the first place. Had I had a choic, I wouldn't NEVER hire them to do my move. Please learn from my mistake do not hire these people!

The people who had come for packing damaged the wall by forcibly removing child safety gate. They did okay with packing and delivery was on time. But here goes the real story. They told to file a claim for damages and even for a wall damage they did they offered few cents / lb reimbursement which happens to be their standard via third party. Fed up with their explanation I even agreed to it. It's been 8 months and they still haven't sent my settlement check. They don't respond to calls, VM, emails. Utter shameless people, you're lucky if you'll have good experience. Please don't use their service.

After speaking to several moving companies, I made a huge mistake and chose Mover's Van Lines truly basing my decision on the fake reviews on google site. This company moved me on October 1, 2020. Prior to the move, I spoke to Ron Fine who said he's their sales/office manager person. He made it appear like they were the best movers in the world. He told me they would have things to wrap my large glass items, pictures and what ever fragile items and extra things I may have that are not boxed up. He also told me their fee was $145/hr and with three men my move would probably only take 3 hours. I only had 3 beds, 3 dressers, a small dining set and a sofa & love seat, 3 TV's and miscellaneous items. Well when they arrived, this smug mean unprofessional mover foreman named Michael told me they would not be moving any items that I have that were not boxed up. Contrary to what Ron Fine told me. He also said they would not move any wall art pictures if they are not boxed up. He, and his other 2 men, moved slow as molasses. It took them 7 hours!!!! They milked the clock and did not move all of my items at all. When we finally finished all of what they said they would be moving out of my house (which was not nearly what I needed them to move) . They then said they were taking a lunch break. The lunch break was for a hour and a half on my time!!!! I contacted their office and of course, Ron Fine was no where to be found! When they came off of their lunch break and we arrived at my new place. They again moved slow as possible. They moved some items to my apartment and the items they were supposed to move to my daughter's apt they did not move to her apartment. (We moved in the same apartment complex). After that, when they finally came to the move of my things into my apartment. The foreman told me, he cannot move anymore of my things until I pay him CASH or Money Order. ?????? That was news to me!!!! Not one time did their office staff tell me I had to pay before the move was completed and also pay them in the form of cash!!!!! My quote list methods of payment to be mastercard, visa, etc. After having serious discussion and complaints over the phone with their owner Jeremy Yirmiahu, I was so tired of them I agreed to Zelle the payment. Well the payment was based on 7 hours!!!! Not 3 hours as quoted. That was equivalent to $1,000.00!!!!! I was so very dissatisfied with this moving company! But that did not top it off. The next day, I went to my storage around the corner where they had dropped my dining table off as they agreed. I looked and saw that they had cracked my dining table!!!!!!!!!!!! It was cracked and they never said not one word! I have called, text, the manager, the owner several times to date and have not gotten a phone call or any response from either one of them. I have no choice and will seek legal proceedings against this moving company from hell. I warn anybody do not, and I mean do not use them ever! They are the worse!!