Appliance Repair reviews in Fort Oglethorpe, Georgia

Zero Stars... will charge you a fortune and NEVER show back up for the actual repair. who can do without a fridge for months?

Timely service and our technician was great. Thank you

Great service! Quickly addressed and fixed the issue.

Great job

Bill was super nice and knowledgeable and on time!

Technician was prompted and very knowledgeable. Repaired my appliance in a timely manner.

They didn’t show up for 4 or 5 scheduled visits in a row, finally had to replace my unit elsewhere.

I don't recommend it. Giving a 9 hour window so I had to take a full day off work, especially when the appointment was canceled at 4:45pm isn't acceptable.

I was very frustrated with not having the option to speak to a live person during the scheduling process. I will say that the field technician that came to my home was great!

So helpful attentive kind and knowledgeable really appreciate how he came out to help us

I would like to know how I got charged 170 dollars worth of labor for about an 1 and half hours of work really 85 dollars an hour !!!!

The team from Sears was timely, friendly, and efficient, even looking up additional information that wasn’t covered by my warranty. I very much recommend them!

Glenn did a fantastic job and also discovered another issue as well. In addition to the one he came here for. Thank you, Glenn.

Awesome customer service and incredibly knowledgeable

Michael F. was very knowledgeable. I thank him for his commitment. I appreciate his persistant and consistent work ethics.

Great service! Professional, cleaned up as he worked quickly and efficiently!

Arrived on time, did the work efficiently, and followed up with a summary of the work after completing the repair.

The guy was very professional and knowledgeable!

Tech was very courteous and polite!!! A pleasure having Taylor work on our stove!!

Sears does not have any way to talk to a real person. All interactions are automated. They will give you a date for your repair and cancel at the last minute when you have rearranged your day to be at home. Then they will put off the appointment for several more weeks! We have waited about a month after we got the parts for our washer to get an appointment. For what it cost me at the laundromat, I could have bought a new washing machine!

I am very thankful that Glenn was able to get my A/C fixed.