Electrical reviews in McDonough, Georgia

Outstanding crew! A team of 2 showed up at our house as scheduled. I explained our electrical issue, and showed them the location of the issue. They quickly identified that the issue was a circuit breaker out of alignment, not the switch on the breaker, but the breaker itself thus it was not making full contact because the switch was not flipping all the way.

They aligned the breaker by just giving it a push, and everything came back to normal. As soon as that happened they extended their hand for handshake signaling they were done! What an HONEST and easy to deal crew. I will definitely continue giving them our business.

Jordan did a great job! We had to get an outlet fixed and he was professional and fast. Although, it was quite expensive.

Kyle and Jordan were fantastic! They installed a new braker box in my home and I appreciate their hard work. I would definitely recommend them.

Electrician Mr Kevin arrived on time, professional, great attitude, and knew his stuff!!! Also showed and explained to me the cause of the problem

Greg Corn was very professional and prompt to our emergency request on a Sunday. He came within a timely manner and worked with the fire fighters very closely to fix the issue. If I ever have an electric issue he is the first person I'm calling.

This review will be long, but the short version is: I DO NOT recommend, and would NEVER use Superior Electrician for their services ever again.

I was informed there was an $89 appointment fee, but that charge would be applied to any services if I went with them as a company. I asked over the phone, during our first conversation, if I would be able to get the fans installed during the initial appointment, and was told "yes maam. Most times the work can be done that day." Great, because I was in a rush to get them done. I paid the appointment fee with my card over the phone, and was told I would get a confirmation text with my appointment time and receipt. After hanging up... I never received anything (Red Flag #1)I called back the next day, and whomever I spoke with let me know they were grateful I called back because "something was wrong with the system, and the appointment information did not save." (red flag #2). We confirmed an appointment for that Saturday at 10am.

The day of the appointment, Kevin showed up to my home around 11am (not 10am as arranged). He let me know he could get the ceiling fans installed, and recommended can/recessed lights for the kitchen. He let me know he would have to schedule a time to complete the work, as it would be an 8hr job. (not same day as I requested over the phone (RF #3). He said he could come out to do the job on Thursday of that week. Starting at 9 am. In order to confirm the job, I was required to pay HALF of the total price of the job. For the ceiling fans and recessed lighting, the job total was $1600. I paid $800.
They called back the next day and sid "due to some internet issues, we were unable to see a scheduled job on Thursday. We'll need to reschedule for the following day. Friday. I hope that's okay." (RF #4)
I get a phonecall at 8:03am on Friday. Kevin was letting me know that his ONE installer called out sick that day, and they would be unable to do the job as scheduled, and "we can try and fit you in tomorrow, pending him feeling better."
Now its Saturday Morning. They texted my phone early that morning, to expect their arrival anywhere from 12-2pm. They did not arrive to my house until 4pm. At 6pm, Kevin and Alex walked out my front door and said "we'll be back." They never said where they were going, just that they'd be back. So I wait... and wait, and wait. Finally at 730pm, I call them to find out. Kevin answered and apologized "Sorry maam. The line was long at McDonalds. Over a 35mins wait. So we went to Home Depot. When we leave Home Depot, we have to go get back in line at a fast food place, because we never got food from McDonald's" WHAT IN THE WORLD ARE YOU TALKING ABOUT!?!?!? They came back to my house at 8pm, and got back to work. Around 930pm... and the ceiling fans still not installed, I had reached my limit.

I took a day or two to mull over everything that happened, and called Kevin back to express my frustrations. I honestly wanted a refund of my money, but per Kevin "much of the work requested has been done, I won't be able to refund much of the money but I'll see what I can do." He calls back two hours later and lets me know, to help alleviate my frustrations, they would like to complete the job that was started, and I would not have to pay any additional money. While still not satisfied, I agreed. We made arrangements for them to come the following Saturday to complete. Appt was from 2-4pm. On Saturday, they showed up 2 hours EARLY, hung the ceiling fans and left. Alex did make me sign a note that I was satisfied with the work done (I'm sure just to cover them) but they knew that I was not. The ceiling fans were installed but not the way we agreed. The fans were supposed to be extended and hung lower and they were not. Also, they left a ring in the ceiling that I will need someone with drywall experience to correct. Kevin never said anything more to me. No thank you, no apology, nothing.

I regret entirely working with this company and I hope this review helps deter any further business.

Been using Superior since I bought my house, they are fantastic! I recommend them to everyone, they've solved some real nightmare wiring problems we uncovered during my renovations, thanks guys!

Fast service and great price! Kevin and Alex were on time, reviewed all work that I was requesting. Came back with a very good price on quote. Gave me an estimation of when they would be finished. Followed up middle of project to give me an overall update. The best thing is they finished on time and were extremely courteous. Thank you!

Do yourselves a favor and call Superior Electricians if you want great service done at lightning fast speed. I reached out on a Thursday around 3 PM and spoke with Claudia, who was wonderful, and she had me booked for an appointment at 9 AM the next morning. Jordan, who is truly the GOAT, came out and was able to do an inspection of the work needed and provide a comprehensive and clear explanation of the work that should be done and the costs associated. Everything was straight forward, easy and executed flawlessly. They weren't kidding when they gave themselves the name "Superior"!

Kevin came to my house and assessed the problem with my alarm key pad. It didn’t take long for him to figure out the issue and to resolve it. I’m very pleased and would definitely recommend this company.

Fast, professional, thorough service. I highly recommend!

excellent work; very professional: will recommend to family and friends

Responded so quickly and efficiently to our request. Was so kind to our family and saved the day. Will definitely use services again. Thanks!

Worked us in quickly when we had an emergency - thank you very much!

Quick response and on-time. Lohan was very professional and knowledgeable, I highly recommend his services.

They came when they said they would did what they said they would and did an amazing job great experience with them and I would recommend them to anybody

Professional, high quality, knowledgeable, efficient and by the book! I highly recommend for your electrical needs.

Pike Electrical Solution provides great service with honesty and integrity. I highly recommend this company.

Can't say enough good things about Rohan and Pike Electrical. I promise you don't want any other electrician in your life

Very fast response time, virtually on-call and the best prices in town. Super friendly and professional. Definitely hiring again for any electrical needs!

Wonderful job installing a fresh line and hooking up a sauna for me. Very fast and professional, highly recommend!