Appliance Repair reviews in Norcross, Georgia

4.1 based on 100 reviews Back to the listing
    1

    If there was a zero start that’s what he would get. I researched this company and they advertise they close at 11. Called and the rude person answering the phone said “we’re open, I’m answering the phone ain’t I as he was trying to schedule me for an appointment the next day!” I said “oh I thought you was open till 11:00 pm, he said we are and hung up on me.

    5

    Leon was prompt, friendly and worked efficiently. I would definitely use them again and would recommend Appliance Service Inc.

    1

    I called and told them the issue. They asked if we already took the dryer apart which we had to try and trouble shoot and they just said oh we cant help you and hung up. Super rude. I understand if you can't help, but can you at least explain why?

    5

    Victor worked safely and efficiently to find the problem, replace the defective part and clean up after he was done. Very pleased with their professionalism, courtesy and efficiency.

    5

    Ivan was great! He fixed my dryer and very polite. I will definitely use this company again!!

    5

    Was able to get an appointment in a timely manner, office responded quickly. Technical was thorough and efficient. Timely response and did a great job.

    5

    We have had the pleasure of having Mr. Alan as our technician twice & both times he has been friendly, fast & always wears his mask!! Excellent Job!

    5

    George at BB Atlanta Appliance has serviced our appliances for the past 5 years! He’s very knowledgeable and very thorough. He’s also prompt and courteous. Love this group!! And George!

    5

    The Tech was very knowledgeable about our appliance! He told me everything to expect and the follow up needed. Recommend this company highly.

    5

    These guys have repaired several items for me. They are always fast, always on time and always amazingly polite. Highly recommend them.

    1

    This company will rip you off and damage your property. The appliance serviceman that came out "TODD" not his real name by the way. Damaged my refrigerator on purpose. I had to call the police and make a police report. The company constantly changes their name and have horrible reviews under their previous names. Do not trust this company. They are very dishonest.

    5

    "The technician was very polite and shared some tips on care. He wore a mask and gloves and was very courteous.". I would recommend them. My refrigerator is working fine now.

    5

    Leon was very professional and efficient. He arrived within the time window we were told he would and he was able to diagnose the problem quickly. Would definitely recommend!

    5

    They are prompt affordable and knowledgeable. With use the service several times and I’ve never been disappointed. They are always our first call for any appliance problems.

    5

    Top notch service. Exactly what you need. Constantine is an excellent technician. Quick, good price and on-time. He called to let me know he was 15 mins away. Who does that.👍

    5

    Second time I am using BB Atlanta Appliances. One time for my microwave and today for my garbage disposal. Both times the technicians were experts, fixed/installed with no issue, explained everything and most important, prices are truly fair. I will use them again for sure!
    Goid to have them around , thank you!

    5

    Leon came on time and messaged me when on his way.
    They have a app that allows you to track where your Technician is on his route to you.
    He gave honest advice.
    The call out fee of $25.00 is very reasonable.

    5

    My refrigerator was not working and I called every single company but they couldn’t fix anything but then I called BB Appliance and they fixed it right away. The technician was amazing 🤩, he gave me a good price and did everything professionally. Really recommend this company!!

    5

    Professional, timely, knowledgeable, fair pricing, and overall a great company. I have been using them for over 15 years. Saw Kevin today and he was just as great as I expected.

    5

    Amazing service and my tech really knew what he was doing. He needed to order a part (that Sears had tried to order a month ago) and got it and installed it within two days. I couldn't be happier.

    5

    I had a great experience with this company they’re very professional. The technician showed up on time and was friendly and courteous. It was also easy to schedule and they came fairly soon.