All reviews for Sears Heating and Air Conditioning

The teams that installed our cabinets and countertops were extremely professional and efficient. Overall I couldn't be more satisfied with the end product.

My experience with Sears Home Improvement from the start to the finished product of having my ac unit installed has been nothing but wonderful. Thanks for your professionalism and swift service!

* My overall experience was good, from the sales person to the installation. There were some delays in getting the windows but it’s ok. I understand due to Covid, delays were inevitable.

* I bought our windows from Sears. The process from the sales appointment to the scheduling and installation all went smoothly. I highly recommend.

Mr. Jeff and his team were awesome! Very professional, groomed well, and great customer service! They were very informative and patient! The products are of great quality and looks amazing!

What I experienced was that OLD SCHOOL Sears Service.. Top of the line install crew ! Excellent trim work.. Installed 6 picture windows and 9 others. GREAT WORK!!

No problems at all. Installation of the heatpump/air conditioner unit went very smooth.Installers work as a team and each one of them knew exactly what to do . Courtesy and professionalism was very distinct.I would recommend this team of installers to any one.

The installation team did a great job of not only putting in my new heating system but they also corrected errors from the original builder that caused the air to not circulate properly in the master bedroom. Highly recommend!

The contractors who installed my new unit we’re phenomenal! From beginning to end, everything was fully explained about the process. The techs were very professional. I highly recommend them for any HVAC work.

Victor, our installer was fantastic and did a great job. The job turned out to be more than expected and we were very pleased with the quality of work done. No shortcuts, and very professional. Highly recommend.

I am very happy with the heating and air installation we had done with Sears recently. They finished everything efficiently. All in one day. All seems to be working very well so far. I would definitely recommend Sears heating and air to anyone who cares about quality and making sure everything is up to code. We were approved quickly for credit and the monthly price was affordable. Thank you Sears!

Our furnace caught on fire, very terrifying. Sears made it so easy had an adjuster out me the next week we had a new furnace. The guys who came to install the furnace were very nice punctual and polite. Would definitely recommend to everyone

The whole process was easy and pleasant. Everyone from Qui who did my at home estimate, to Tim at the installation office, to Cory and Eric who actually did the install was great to work with. After years of having different people patch on my ac system, only to never fix it but take my money - I finally have a system that works with a digital thermostat and energy efficient. I'm looking forward to lower energy bills every month. Thank you to everyone at Sears who helped me.

I absolutely love the service from the sale presentation through to the finish the project. The greatest person the customer sees is the installer. Victor is absolutely exceptional, I'm sure you wish you could clone him. He is professional in all ways; his area is clean at all times and took care of my home as if it were his. Victor was able to explain a way a problem that was created by the sales person. The hanging barn door present a set of unique problems that the sales person should review with the customer. Victor handled it so professional in trying to teach me. I also wanted the wall to go to the ceiling and if I hadn't called in and added the trim the job would not be completed with a finished look. The sales people need to explain more to the customer as I thought I could have that trim about shoulder height as in he picture but it was really needed to fill the gap between the gap and the ceiling.
Those are just a couple of issues created by the sales force, but; victor handled everything in an exceptional professional manner.

I would have rated them a 5 but, clean uo wasn't that great. They left screws in the driveway.

* Good customer service overall. Friendly floor installers and great job. Cabinets installer did a good job too.

Our window installation went very well. Very polite and knowledgable technicians. Old window removed and new installed in just a few hours. Window looks great!

The project manager was not a good communicator. I had to call several times to get information

Quality material. Excellent work done by the installers. Overall satisfaction with the work hinged on the follow through with minor details that was committed to by the sales representative but was not included on the installers work order. Staff was not helpful in getting this worked out.

It took over two months before the project was started and we had to keep calling to get an update on the starting time of our project. They could have been a little more professional in letting the customer know the status of their project without the customer having to contact you. The two men that done the work were very professional and polite and done a very wonderful job.

The installation was great very good clean and neat. But before no communication from project manager very on keeping me informed.