Chen Plumbing

Chase and Christian were very experienced and professional. They went above and beyond to find and fix the leak in our exterior water supply line. The price was below other quotes. I highly recommend Chen Plumbing.

I called Chen Plumbing having discovered a 'wet patch' where there shouldn't be. Tim & Otto came out that day, found the leak (under the front of the house) and very quickly organised to have the whole front line replaced.

I could not have been more impressed with (a) how easy and quick it was to make an appointment, (b) how efficient and effective Tim was in diagnosing the problem and getting a digger out to our house *same day*, (c) how well oiled the admin team coordinated with Tim & Otto on the ground to make sure waiver docs were signed & everyone was clear on the quote etc. (d) how diligent Tim & Otto were in making sure the job was done and done right, and (e) how good their communication was with me (I had to leave for work in the middle, and got text messages to update me on the work progress).

When we moved in several years ago we were quoted a price to have the front line replaced - compared to that, what we paid Chen Plumbing was very affordable (Tim threw on a bunch of discounts that I guess I might've known about if I was collecting mail coupons).

I live in Tucker, and I also love that Tim is a local guy. Happy to support real local Atlanta business - the last 'local' business I called was actually based in Athens(!). Thank you Tim & Otto. It's a big weight off my mind! Looking forward to our water bills going back down again. I'll be using Chen Plumbing again.

This was our first time using Chen Plumbing. Kevin Nguyen was prompt and courteous. He explained everything quite well and did a good job with repairs. We will recommend highly to friends.