All reviews for Chen Plumbing

Chase and Christian were very experienced and professional. They went above and beyond to find and fix the leak in our exterior water supply line. The price was below other quotes. I highly recommend Chen Plumbing.

I called Chen Plumbing having discovered a 'wet patch' where there shouldn't be. Tim & Otto came out that day, found the leak (under the front of the house) and very quickly organised to have the whole front line replaced.

I could not have been more impressed with (a) how easy and quick it was to make an appointment, (b) how efficient and effective Tim was in diagnosing the problem and getting a digger out to our house *same day*, (c) how well oiled the admin team coordinated with Tim & Otto on the ground to make sure waiver docs were signed & everyone was clear on the quote etc. (d) how diligent Tim & Otto were in making sure the job was done and done right, and (e) how good their communication was with me (I had to leave for work in the middle, and got text messages to update me on the work progress).

When we moved in several years ago we were quoted a price to have the front line replaced - compared to that, what we paid Chen Plumbing was very affordable (Tim threw on a bunch of discounts that I guess I might've known about if I was collecting mail coupons).

I live in Tucker, and I also love that Tim is a local guy. Happy to support real local Atlanta business - the last 'local' business I called was actually based in Athens(!). Thank you Tim & Otto. It's a big weight off my mind! Looking forward to our water bills going back down again. I'll be using Chen Plumbing again.

This was our first time using Chen Plumbing. Kevin Nguyen was prompt and courteous. He explained everything quite well and did a good job with repairs. We will recommend highly to friends.

Have used Chen Plumbing at our home and at our business (restaurant). They are always prompt, professional, and effective. Dawson was awesome!

Cody came out to repair a broken drain. He was able to discuss with me my options and get the repair done fairly quickly. Amazing!

It was an 4-hour job, fixed multiple plumbing issue at the residence. Really good experience. The technician Braulio did an excellent job, from explaining the issue to carrying out repair/replacement, while kept the site clean. The result is is what we are looking for.

Chen Plumbing is always our first call. We know we can trust their work, whether it's an install or repair. They are responsive, efficient, and deliver high-quality service. Everyone should have a plumber they trust!

We've used Chen Plumbing twice now! Awesome service both times. Friendly, informative, and very professional. Braulio and Brylen both did a great job.

We had a new water put in, our main supply valve replaced, and a rough in shower/tub valve replaced. I've already recommended them to our downstairs neighbors.

I had three visits from Chen Plumbing. Cody was the first plumber to come over, and Dawson and an assistant came back for the second and third visits. We had to diagnose and fix an underground leak before our insurance would approve the work. Once the repair was approved, Dawson and the assistant returned to complete the job. Both of them were incredibly professional and left our home in better condition than when they arrived. I was pleasantly surprised by how they managed to keep our place clean during their visit, considering the repair was done under our kitchen floor. I am truly grateful to both of them, and they definitely deserve a raise!

One call was all it took!!
Mr.Chen responded immediately to coming out to give inspection & estimate. Returned as promised same day with crew & backhoe. Replaced 54 y.o. backup, cracked, and root-bound sewer line in just a few hrs.
I had read so many positive reviews for Tim Chin Plumbing on NextDoor and Google. We couldn’t be more grateful to Tim Chen and crew. I feel like I won the golden ticket!!

It all start with a leaky spigot (inside of the wall) and ended promptly when Chen arrived.
Victor and his crewman did a great job, very quick with the estimate no nonsense. Best of 4 bids by nearly $500. Much higher quality replacement than was originally installed. They did an excellent job of cleaning up after themselves and as any one who has had a plumber in their house knows that is a rare occurrence.
If you have plumbing needs I would highly recommend you start with Chen.

My second experience with Chen Plumbing was as pleasant and seamless as the first. The plumbers are consistently professional, knowledgeable, and provide clear explanations of the issues and the solutions. Aside from that, they are also friendly and careful to leave the work area neat and clean. Immediately, you know that this is a company you can trust

Travis was great. Gave great guidance, walked me through the process, talked about pros and cons of the installation, then completed everything in short order. Added bonus…he installed a new shower head that I was going to take care of. Well done, and we’ll use Chen again in the future.

Shane Silva and Chen Plumbing far exceeded my expectations. I could not be more pleased with the level of service, quality of work and care and concern for their customers. They gained another lifetime customer. Many thanks and Bravo!!!

Was able to schedule an appointment quickly. Willing to investigate and determine problem when other plumbers weren’t. Kept me updated throughout the process, including about cost. Completed process in a timely matter and cleaned up completely before leaving. Was professional throughout entire process. Will definitely use again!

Shawn, like every Chen Plumbing technician we've ever had, was incredibly thorough in evaluating the situation, explaining the issues, and outlining service options. Shawn was also very friendly and respectful, a delight to have work at our home.

Chen Plumbing does great work at a very good price. Cody has been out twice for different repair work and both times has fixed things and gone above and beyond explaining what he’s done. Shortly before this visit I discovered I had a leak in the kitchen. He took the time to thoroughly investigate, sending me pictures. He also called Reliable Restoration for me, who came out shortly after and evaluated to see if there was an issue with water damage.

Cody from Chen plumbing was amazing. He had a great attitude and was a pleasure to deal with. Calling in for my issue was easy and Cody's arrival was prompt. He was able to finish the job same day as promised. Will definitely use again in the future.

Been using this company since before they had big fancy vans. Still down to Earth and more efficient than ever. My tech Simeon and his assistant were friendly and helpful. Def recommend.

Really pleased with the experience working with Chen Plumbing. Great communication regarding scheduling. Cody our tech was courteous, knowledgable and just a pleasure to work with. Very pleased and highly recommend.

I reached out to this company via Thumbtack at 2:00 am and I received a response in minutes! I scheduled an appointment for the next day. Chase came out and was prompt and professional and fixed the problem within 30 minutes! I will definitely use this company again!