Reviews of local pros in Norcross, Georgia

4.6 based on 3253 reviews Back to the listing
    5

    Excellent customer service! I've been with this company for more than 5 years. Very happy! 😊

    5

    I’m someone who prefers to wait until I’ve experienced a service over time before writing a review (unless it's that terrible), which is why it has taken me this long to share. We have been with NatureScene Lawn and Landscape Care for over 5 years now, and they have consistently delivered outstanding service. Their attention to detail, reliability, and results have never failed to impress us.

    Because of the excellent quality and affordability of their lawn care services, we’ve personally recommended NatureScene to at least six other families—including my brother, parents, a few families from our church, and several friends. Every one of them is still a loyal customer to this day.

    Their customer service is just as impressive—friendly, responsive, and always professional. If you're considering lawn care services, I highly recommend NatureScene. You won’t be disappointed!

    1

    This company used to be so good and then all of a sudden this year and last year it has been terrible!! Weeds are growing uncontrollably on my lawn and it is disgusting to see. I called them multiple times to fix this issue but they still won’t try to change how they do their job. My money is going down the drain!! If I could give 0 stars I would!!

    1

    I have been with them for.over 10 years and it was a decent company until recent a year or two. The management team has been replaced and all decent staffs I worked with have left the company. Now what is left with the company is to.over sell their applications while saving cost to sacrifice the quality. As such I'm paying 40% more than I used to but have not received any service as what I was committed. Check the pictures of my horrifying lawn with all kinds of weeds growing everywhere as if it hasn't been treated for years. When asked to rectify the problem, they simply told me nothing else can be done from their end.

    5

    Miguel is our technician from Natre Scene. He texted me 24 hours before the shelled service visit. He helped us fixed the sprinkler head today. He went to different hardware stores to get the matching head. When he finished fixing the head. He helped tested and set it in perfect position. He is very patience and helpfully. I am so glad I signed up with nature scene company. Their customer service is A+ level. Thank you Miguel so that I can use sprinkler system again.

    5

    As someone who normally doesn’t write reviews on social media sites, I do make exceptions for those companies and their employees who show results. And, who go out of their way to honor what they say, “customer satisfaction guaranteed”, when you might not be happy with the results that you see! Which is why I feel compelled to do this review.
    I, like many of you homeowners reading this, have been my own yard service manager when it comes to taking care of my property. In my case, I’ve taken it a step further and managed many of my neighbors yards, due to some of their unfortunate circumstances.
    When it came time for me to give it up (age caught up with me),
    I wasn’t going to leave everyone without a recommendation of landscaping companies that I had called and researched. My first choice wound up being my best choice!
    “Nature Scene” Lawn and Landscape Care.
    My review and testament to the kind of service that this company and care their employees provide, is from my own experience. I made it a point every time I saw a lawn service vehicle or saw the companies sign in the yards around the neighborhood, to speak to that homeowner. Nature Scene was being used by many and receiving high praises! So, I signed them up for my yard and many of the yards I had been taking care of.
    That was five years ago! I can honestly say that Nature Scene has met my expectations and then some. They have a motto, “Your satisfaction is completely guaranteed”, and they stand behind it!
    And, with these praises, because Nature Scene couldn’t be who they are without them…their employees. From the call center to the employee coming to your home, professionalism and care for me, the customer, that’s certainly what I’ve received. Special thanks and praise goes out to manager and service specialist, Carlos Solis. In the office or out in the field, Carlos has been with me from the start, and is a big reason I and my neighbors have remained loyal customers.
    Posted below, I’ve shown pictures of the exceptional service that Carlos and Nature Scene have provided in my yard. To show proof of how Nature Scene stands behind their motto, I’ve included a picture of “brown spots” surrounding areas of my front yard, in which I made one call, and Emily quickly responded having Carlos getting back in touch with me to see what steps should be taken to resolve the problem. He retreated my yard with properly applied chemicals/products, and with my help, following his instructions for care, the brown spots were gone!
    I highly recommend and stand behind my testimony, and my pictures as proof! If you’re looking for a reputable company, with employees who will take care of your landscaping needs… do yourself a favor, and call “Nature Scene” Lawn and Landscape Care.

    5

    Jeremy is the only reason why we have kept simply organic turf care. He's the best! Thank you, Jeremy.

    5

    Jeremy G. and Simply Organic always do excellent work, make good recommendations and communicate well.

    5

    I have been a customer of simply organic for a couple years and have been very pleased. They stay on top of my lawn and let me know when certain treatments are needed. Recently Danielle has been doing my lawn service and has done a great job. She keeps an eye on it and lets me know when certain treatments are needed. She's very thorough and explains everything to me. We have a new puppy and want to be careful about what treatments are put on the lawn in our backyard and Danielle helps us make those decisions. She's very knowledgeable

    5

    Great service and communication. Justin went above and beyond to ensure lawn was treated properly

    5

    Julian has really helped out my yard - he offers advice and even has helped us water in a product when we were going to be out of town for a day or so. He leaves us detailed notes and has suggested different ways to deal with some grassy weeds. We have enjoyed using Simply Organic Turfcare for some years now, and we are glad to have continued excellent customer service. Thank you, Julian and Simply Organic Turf Care.

    5

    Halisi and Julian take the time to look at my yard and help me understand my situation ( which is part of why I switched to this company). Also love the pet and pollinator safe treatments. We're working to improve the quality of our lawns and save some tree/shrubs that aren't doing well, so I can post an update later.

    5

    Always happy with Danielle and the team at Simply Organic!

    June 2024 Update: great service today from Julian. He took time to listen to my concerns, address the issues we're having, and find a cost-effective way to do it. Great service!

    5

    As always Justin does an awesome job and my lawn has never looked so good!

    5

    Jeremy does a great job and communicates well before he comes to the house!

    5

    Halisi is my tech, and I love that guy. He always takes time to answer my questions and is simply a good person. Does a thorough job treating my yard as well.

    5

    Halisi did a good job. He notified me that he was coming the next day and texted me before he came to provide the application. He offered to contact the office to help me with an issue, which I really appreciate it

    2

    Questionable lawn care business at best. I wanted to support a local shop, but they do not show up at 'scheduled' times or follow up via phone or email. Chris, particularly, who answers the calls and does the scheduling provides extremely poor customer service and will cost this business dearly. It's a shame. This is all excluding the fact that my lawn is essentially bare with no grass after their 'treatments'

    5

    Nathan did a great job answering my texts and keeping me up to date on when he’d be here so I could get my dogs in. Also explained the treatment was non toxic, so they were able to go back out immediately.

    5

    Did a great job. He didn’t have our gate code.
    Luckily we were home.

    5

    My yard looks really good since I started with Simply organic by Arbornomics. I have sensitive centipede grass and can’t take too harsh of chemicals for weeds etc so we decided to do the organics, so far so good, grass is green, thick and growing well without weeds.