All reviews for Prator Heating & Air LLC

Prator HVAC is easily sumed up in three words. Dependable, Reliable, and Cost Efficient. They found ways to service my three systems without gouging me for freon that some have done in the past. When you have to have your system done on time, in scope and within budget. Then Prator HVAC gets the call.

Thanks for keeping my units in good shape.

J. Barnett, Locust Grove

Mr. Prator installed our furnace in a timely manner, and gave us a great deal! We were very pleased with his professionalism and willingness to share his knowledge. We will definitely be referring him to others in the future.

Prator Heating & Air LLC comes with high recommendations. My heat had stopped working in the midst of the winter and I could not find a reliable HVAC Technician. Rick (Erekais) Prator was referred by my co-worker and he was on-time, professional, reliable, and honest. Rick ensures he gets the job done in a timely and reasonable manner. After multiple misdiagnosis from other technicians, Rick was able to troubleshoot, research, and diagnose the problem. Now, I have working heat and I wish I would’ve found him sooner! For any of your HVAC needs, please use Prator Heating & Air LLC! You will not be disappointed!

I called Prator Heating and Air one day and he(Rick) came out the next day as promised. I explained the problem to him and within two hours, problem solved!! If I had known about him three weeks ago, I wouldn't be out of $11,000. I highly recommend Prator.

Mr. Prator provided a very detailed quote and gave a reasonable price to replace my 40+ year old HVAC system. He was punctual and very thorough with the replacement. He ran into some issues, but did not give up and resolved all to my satisfaction. I will be calling Mr. Prator from now on for my HVAC maintenance.

Mr. Prator does EXCELLENT work! He’s supremely knowledgeable and a true professional. I’m calling him EXCLUSIVELY for all of my HVAC servicing needs. Mr. Prator is vested, hard working, quick, fair, and diligent. I’m telling everyone I know! If you want superior HVAC servicing, you HAVE to call Prator Heating & Air LLC every time!!!

Thank you so much for your prompt attention to my HVAC issue on a Sunday last miniute. I am so relieved to get the ac back working efficiently.

This guy is the truth! He is professional and knows exactly what to do to get your issue resolve. He had parts on hand. He is great and worth the money. I will refer him to all my neighbors & friends. He is awesome

They did an excellent job of the removal of the old system and install of the new. Rick took the time to explain how the zones work and what he saw wrong with our old current. After the install he would not leave until everything checked out 100% and all our questions were answered. We had other estimates and a couple of them were really high and trying to pad their profits. He showed me exactly what things cost and his honesty was really appreciated. I would HIGHLY recommend them.

Referred by a neighbor. Needed to replace aging A/C and Furnace for my Dad's house. Their service was excellent from beginning to end. Rick is very knowledgeable and professional. Did not try to over or up sell which is what I got from several other HVAC companies. They also provide seasonal maintenance. The entire transaction was a win win for my Dad. Highly recommended.

Let me tell you how amazing Prator Heating and Air is and I promise I’ll try to keep it at a minimum. For two years I’ve had to contact CoolRay regarding my air going out every year around this time. Each time I had to pay $200. This year when I contacted the company for the same issue, I was told that I would have to pay $600. To make a long story short, I told them NO because they never told me what the issue was and they still charged me $85 for coming out. I reached out to my brother because I remember he had a unit installed by Prator Heating and Air. When I called the company, I spoke with Rick. He came out the next day (a holiday at that) and gave me a detailed explanation regarding the real issue why my home wasn’t cooling. Now my little ones and I are enjoying the AC. I definitely recommend this company, especially for their availability, professionalism, and thoroughness.

Prator Heating & Air LLC was able to come out on the same day that I called and resolved my issue. Rick was very professional and provided excellent customer service. This is my second time using him and he always educate me on the importance of maintaining your HVAC system. I highly recommend that you contact Prator Heating & Air LLC for your HVAC needs.

I use Prator Heating & Air for all of my HVAC needs. They are professional and do quality work. I called them when my unit wasn’t cooling. Rick came out and now my HVAC unit has never worked better. I recently purchased new thermostats. Rick came out quickly and got me up and running in no time. I highly recommend Prator Heating & Air LLC.

Mr. Prator was very professional on time and gave me a great price. He installed my furnace the summer of 2017 and installed my air conditioner the summer of 2018. I have not had any issues with my unit and I'm very satisfied. I have referred him and will continue to refer his business.Thx again.

This company is a hidden jewel. Rick with Prator heating and air was Professional, knowledgeable and reasonable. I really appreciated the way he was able to communicate effectively and got the system working in a timely manner. I am truly impressed with his quality of work and the tenants are very pleased and happy. Thank you so much.

The installation of my Air conditioning unit was a smooth and flawless experience. I called on a Friday and we scheduled for the following Tuesday. I was impressed with the turn around time as well as the service and professionalism. I would definitely recommend Prator Heating and Air for any heating and air concerns.

I highly recommend Prator Heating & Air LLC. They handled my emergency service request to have my old furnace replaced. I have a home warranty company that I had initially went through BUT after waiting 3 1/2 weeks for them and the company they assigned to my claim, I was not willing to wait any longer. So I called Prator Heating & Air & they were able to fit me in their schedule. He was on time, knowledgeable, efficient & explained the warranty information that came along with my brand new furnace! I have heat now and I'm grateful that this company was able to get my family's heating system replaced. I will continue to use Prator Heating & Air to service all my HVAC needs and you should too!

Entire unit replaced efficiently and professionally. Rick explained everything thoroughly and patiently. And considering the fact that I live in Wetumpka, Alabama; the price was very reasonable. I will call for ALL my heating and air needs in the future.

I am writing this review from the customer perspective of both AC maintenance over 2-3 years, as well as my most recent service call where I had my AC Unit replaced. Mr. Prator is responsive & reliable, professional and very knowledgeable. He is easy to work with and very thorough. I will definitely use him again if the need arises and I would recommend him to anyone in need of HVAC services.

Prator Heating & Air was very professional, on time, and reasonably priced. The team did an excellent job cleaning up after the installation and made sure that everything was done to perfection. I highly recommend the company and will use them for routine maintenance as well.

Nice guy. Answered all my calls and texts. Showed up when he said he would. Quick and affordable. Will definitely be calling him with future HVAC needs. Thanks Rick.

Prator Heating & Air is an excellent company and I would recommend them without any hesitstion. My heating and air went out on a Friday in this Georgia heat and my new system was up and running the following Monday! Their prices are very competitive in comparison with other companies!