Constraction reviews in Smyrna, Georgia

We used ESOG to help with stabilization and restructure of our foundation. Their Representative Marc came out and thoroughly inspected our crawl space and presented a plan to help with our current problems and prevent future issues. Their crew was very courteous and kept the jobsite clean. I highly recommend ESOG.

Very professional! Did an excellent job paying attention to the details and cleaned up after themselves. I was very pleased.

I hired ESOG to repair sagging joists in a small 1950’s home with a very tight crawl space. It was a great experience all around from engineering report, to proposal, to install. Thank you to Ranj Hassan, Mike Lewis and to LT and his crew!

The crew showed up and started digging a part of my yard not even included in the plans. I had to correct them. My yard and carport area was left with concrete pieces thrown in a corner and dried concrete droppings stuck to my carport.

The whole process went smoothly. Initial review, technical quote and acceptance ,then the installation and final testing.

Recently thought I needed a technician to assess the sump pump. ESOG quickly scheduled a technician to come and check the system. The system was working correctly and there was no issue. The fact that they wanted to make sure we were satisfied speaks volumes about their professionalism. Would highly recommend.

Engineered Soutions of Georgia were quick to respond, offered a quality solution at a fair price and completed excellent workmanship without sacrificing quality. They operate with the highest level of customer satisfaction and treated my home with great care.

My problem of mud in my basement happened in a Saturday morning. Jared had visited my home the year before but told me there was nothing to address. Wow when have you had a sales person tell you that. So when my foot slid in mud I immediately called Jared and within 30 minutes he responded, FaceTime me to see the problem. Provided a solid solution that was not an upsale and scheduled the work for Monday morning.

Cameron’s crew were punctual and ready to work putting in a needed French drain, sump pump. There was a little glitch but within an hour the project Manager, Justin had a strategic plan and time to solve the issue and showed up the next morning and solved it above and beyond what I thought. These guys have excellent customer service. They care about their clients and believe in delivering superb solutions that are fair and ones that will last. I could not more highly recommend Engineered Solutions of Georgia for any foundation needs you have. They are thorough, detailed and operate with the highest level of integrity. Thank you to all for a job well done.

Read this whole novel when selecting a foundation company. I worked with ESOG about a month ago. Our foundation had settled from water damage in the corner of our enclosed garage and in our kitchen. This was very stressful, as you can imagine, and not a hard expense to swallow. Allan, the project manager, was up front and spot on with his estimate to the cost and the cause of the foundation sinking. After consulting with several other companies, he was the only one who seemed as if he knew the cause and the correct solution. Fast forward to the work being done. We encountered a plumbing issue that ended up matching Allan's guess of the initial cause and confirmed. The plumbing issue that was discover (and caused further damage than expected) caused a stop in work because of our insurance company getting involved. To those reading, there are only 2 states that cover the foundation with homeowner's insurance, don't waste the claim. ESOG's actually owner's, Jay and Luis, got involved and did everything in their power to speed the project along and make sure things were done correctly...even while I was across the country for work. I had my reservations, but they helped us get everything back on track and find a good plumber to fix the plumbing issue.

In all honesty, as everyone in this situation would be, I thought when the further issues came along, we would be fighting with them, insurance, and ultimately get screwed. This was far from the case. Luis, Allan, Eddie and the entire team were genuine and honest with both the foundation sinking issue and the plumbing issue. They could have easily taken the opposite approach but they were very up front, straight forward, and I genuinely believe, had my best interest in mind when we encountered the issue. I would say I feel like they went above and beyond, but that would be an understatement to say the least. At the end, I truly appreciate everything they did for me and my family and would recommend them to anyone with a foundation issue. If you look at the pictures, the floor was about a full inch lower and they got it up. The floor is now painted and looks like the day we bought it. Thanks guys!

Raphael and his colleagues at Engineered Solutions have always provided great service each time they have come to my home. I am very pleased to have done business with the company!

I worked with Engineered Solutions of Georgia (ESOG) to address a foundation crack in my basement. The crack was 1/2" at the top and feathered down to a hairline crack at the floor. Alan with ESOG was assigned to my case and inspected the crack and the entire perimeter of the house for any other issues. Alan was very thorough & knowledgeable (with his over 20 years of building experience) and even determined how much one room had fallen due to the settling of the foundation. He developed a plan which included driving 4 foundation piers with brackets and transfer house load to the piers and attempt to lift & stabilize the foundation against any further settlement. He did not try to oversell and install more foundation piers than what was necessarily needed. In addition, ESOG recommended installing 3 carbon fiber staples to the crack and seal it with epoxy to stabilize the crack and keep potential water out of the basement. After the lifting/stabilization was completed, they replaced all cracked bricks (which I provided) and re-pointed all cracks and gaps as a result of the lifting. The brick mason Miguel went out of his way to make sure every cracked brick was replaced and re-pointed all mortar joints affected. In addition, he showed me how to cosmetically touch up old bricks to blend in with older bricks that had mortar on them when they were originally installed. The job was totally completed in 3 days and I was impressed with the highly professional staff that worked on the job. Taylor did an outstanding job on finishing the newly poured concrete floor in the basement. He stayed until the concrete was setup to put on the finishing touches. I would highly recommend ESOG for any foundation repair work that is needed to stabilize your foundation. ESOG guarantees their work for the life of the house and is transferrable to new owners if the house is sold.

I recently had foundation work by ESOG. The team was great. All were very professional. I would definitely use them again and I highly recommend them.

Had the best experience… from the original assessment with Ben to the work completion from all four of the guys that were here everything went exceptionally well. Everyone was professional and courteous. Works as done timely and efficiently. Would totally recommend!

We had a leak in our basement that started out very small back in the 90’s. With the passage of time and lots of rain the last few years, stuffing towels on the floor every time it rained, we finally decided to deal with a permanent solution. We got three estimates, not only for pricing, but also to see what each company had to say about what needed to be done. They all pretty much gave the same advice - Jack hammer several inches from where the foundation meets the wall, install a drain system with a sump pump at the end and a vapor barrier on the wall. This was important info for me because friends were telling me we’d have to tear out our shrubs in front of the house and dig out all the way down to the basement floor, lots of $$$.
The first quote we got was from a national company that has been in business for a long time. They had good reviews and I’m sure they would have done a good job. But the rep, who I’m sure gets a commission, told me on the first visit that “prices would soon be going up.” Then he called or texted me once a week for a least a month after that, again advising “prices would be going up,” trying to get me to lock into a contract. He told me that the job came with a “lifetime warranty” and that the warranty was transferrable to new owners if we sold the house.
The next company was a local family-owned business, referred through neighbors on Next Door, that also had good reviews. Their quote was about $300 cheaper. I learned from them that in order to qualify for some companies’ “lifetime warranty” you had to jump through hoops, such as paying for an annual inspection, and, if you missed a year, then your “lifetime warranty” was voided. Not something that was mentioned by Company #1 (READ THE FINE PRINT IN THE CONTRACT). And as far as the warranty being transferable to a new owner, with Company #1, you have to notify them within a certain number of days after you sell the house as to who the new owners are. Then the new owners get a couple years warranty for free; after that, they qualify for an extended service agreement, “price, terms and conditions…will be determined at the time of transfer.” Liked Company #2, but they had not been in the business but for a few years.
ESOG was the last company that we received a quote from. Since we had already received two quotes, I felt pretty comfortable about what needed to be done. Their rep, Chad Harmon, was super. Just a nice guy and absolutely no pressure at all. No weekly phone calls or texts. However, after receiving his quote, I had some questions about the fine print, which he answered quickly and to my satisfaction. He did not try to sell us on something we didn’t need, such as a battery backup or a sump pump larger than necessary. They offer an annual inspection for a fee, which is not mandatory to keep the warranty in place. AND, “the interior drainage system has a transferable life of structure warranty.” In the end, what sold us on using ESOG was not only their great reviews, the fact that it is a Georgia-based company, the owners are engineers, that they’ve been in Forsyth County’s Best Report Picks for years, but also the way Chad treated us and explained things. If we didn’t feel comfortable with him, none of that other stuff would have mattered. Chad, I hope your bosses realize what a gem you are! I didn’t even realize until just now that ESOG was actually the lowest quote we received, almost $400 less than Company #2 and almost $1300 less than Company #1.
Today a crew of three guys came out (Jeremy, Malik & Dave), right on time, and got the job done in less than seven hours. They put up plastic sheeting to protect the surroundings and made sure everything was cleaned up before they left. It was noisy, sweaty, back breaking work, but they made it seem easy, and were so pleasant to deal with – the kind of people you’d love to have as friends or neighbors. I can’t give them and this company enough kudos! And I’ve got to give a shout-out to the front line - the ladies in the office! They get the ball rolling!

I'm not sure what to say at this point. After getting approximately five estimates where two could not accommodate my basement bedroom leak, but three were able to, I chose the one that would tear up less of my home. I cannot tell if I made the right decision because, since the first day on the job, 3/3/22, ESOG Waterproofing company installed an exterior drainage system by digging the concrete driveway I had installed. Still, they didn't accommodate enough "pitch" and downpour of rain, my basement room flooded after the first rain, so their service manager Keith C. had to come out. Some of the same crew came back the following week on Friday, 3/11/22, to fix the leak and make serious adjustments since the first visit. Well, after this job, and the next time it rained, I now have more water than ever! My basement was in one inch of still water, the systems in place didn't work, and the water started spreading to other rooms (the bathroom and the second bedroom). I'm disheartened, frustrated, damn near depressed, and ultimately disappointed and unsure of this company. Besides this, they installed a very large sump pump in my main bedroom that is not aesthetically pleasing and they told me I would have to pay for. I am losing tons of money since I cannot rent my AirBnB space, I cannot travel for work, and I have to be here when they work. Also, did I mention that after hours and on weekends you cannot reach anyone, although the answering service gives you two people to call and their cell numbers?

This is one of the best companies I've had the privilege to deal with... I was on a time crunch to fix a second floor structural issue...I dealt with Chad Harmon...what a fantastic person highly professional and kept all his promises to complete the job before I was scheduled to relocate to my second home... they were right on budget no problems.. left my house clean and all in place... fantastic communication with me and my Electrician, Plummer and HVAC company to coordinate all the things that had to be moved....I HIGHLY RECOMMEND ENGINEERING SOLUTIONS OF GA!! Thank you Chad for everything 😊

We used Engineered Solutions to repair our garage floor and basement issues. Very professional throughout the entire process, great communication, and excellent quality work and clean up. highly recommend.

José and Crew did an excellent job! They showed up on time, we’re very careful about not leaving any dirt or debris inside the house. I would highly recommend them.

I had a great experience with Engineered Solutions of Georgia. From start to finish, their communication was excellent—every question I had was answered quickly and thoroughly. The team arrived on time, kept me updated throughout the process, and completed the work exactly when they said they would. It’s refreshing to work with a company that is so reliable and professional. Highly recommend!

Initially I was very impressed with this company.
This property had serious flooding issues.
This was the 4th company to come out but the only company who let me make the decision on my own without pressure.
The contract was honored.
The engineer contacted me to let me know he was on the way.
The job was estimated to take 3 days and it did.
The communication was outstanding.
They saved the wall insulation so I could Re-use it.
They cleaned up afterwards.
They even had a dumpster.
Quality work and done properly.
Really appreciate it.
My one wish: that they jackhammered along the grout lines. I’m not sure if that was possible.

PLEASE READ: Update: 1/9/24 Terrible rain storms hit our area. And guess what?
There’s water in our basement!!!
How disappointed were we to see water seeping in.
I called ESOG.
They asked if we lost power.
We did not.
We had people working using the electricity.
We did not lose power.
They assured me someone would come out the next day: 1/10/24.
1/10/24- no call, no show.
1/11/24- no call, no show.- It rained on Thursday and more water.
Friday 1/12/24 I call ESOG and ask when would they send someone.
They gave me the number of one engineer who then sent me the number of another engineer.
They finally do show, only to tell me that the pump was unplugged.
I don’t believe that for one moment.
What I do know is this system was expensive but currently doesn’t work.
I don’t want water in the house.
We are hoping that ESOG will stand by their word .
I will return with updates as necessary.

Update:
1/17/2024
ESOG returned to resolve the trench issue.
It has not rained yet.
Once it does I will see if the system is functioning.

I had a great experience with this team. They LISTENED to what I needed, and it ended up saving me THOUSANDS of dollars. They were thorough in their explanation of what they would be doing and how it would fix my problem. It was a fantastic experience, and they will be my first call should I have any additional needs. Thank you.

Made rookie mistakes with a fairly simple project. Gave another opportunity to make corrections. Improper installation again! Owner refused accountability for new issues after 2 botched installs and now is refusing to share a copy of their surety bond.
20 years ago this was a reputable company.
Under the newer ownership, I wouldn't trust Engineered Solutions of Georgia to repair a dog house!

Engineers Solutions is the best waterproof company in Georgia. My basement water problem was out of control until I called this company. Mr Bruce and his team responded to my basement water issue in a timely manner. I’m very pleased with their work. I like to say special thanks to Mr Joshua for being patient in setting up my sump pump and getting me in touch with the people who can help me whenever needed. Thank you