Plumbing reviews in Snellville, Georgia
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DJ was very professional. Explained options in layman terms. Very patient and understanding of questions
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Randall did a great job on very short notice replacing our water pressure regulator when we realized that it had stopped working. He was very thorough and also inspected the rest of our house for any plumbing issues. A smooth and painless experience - we will definitely use Royal Flush again!
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Randall came out when the expansion tank on my water heater sprung a leak. He was great! Honest service and very thorough. He made sure there were no other issues before he left. Highly recommend!
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Not only is Royal Flush an excellent plumbing company, but their support of youth sports is outstanding!!! They do an amazing job of coaching, outfitting and developing young baseball and softball players! Royal Flush is to be commended for their devotion to excellence in their business and community endeavors!
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I had the pleasure of meeting Randall from Royal Flush at Home Depot today. He took the time to help me understand my plumbing system and provided exceptional advice. His professionalism and willingness to assist really stood out. Because of the great experience, I’ll definitely be calling Royal Flush for any future plumbing needs. Highly recommend.
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Thank you Randall, he was great and very knowledgeable. And thank you Royal Flush in general for the customer service.
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Randall re installed 2 toilets for us and did an amazing job. Very professional work. Will be using Randall again for all of our plumbing needs. Thanks again royal flush.!!!
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Kris did a great job replacing our hot water heater! We have a home warranty, but the company they sent added in multiple “modifications” not included in our warranty. Kris determined some were valid and some were not needed. We gave the job to Kris and we are very pleased with the quality of the work.
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DJ is very professional, courtesy and PR friendly. We had an issue with our kitchen faucet, after talking with DJ we knew we were in good hands!!!
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This is the third time I've used Royal Flush Plumbing for unexpected plumbing issues!!
Randall came out on a Sunday afternoon, quickly assessed the situation, and was able to complete the repair in less than 30 minutes. He was also very thorough and explained what caused the issue to begin with. I truly appreciate this company and the customer service it provides! -
We have had drain issues for about a month now and after working a couple of companies we contacted royal flush! They sent Kris out who was able to crack the code on our drain issue within 30 minutes! Our drains are working better than ever and he also gave us some great preventative maitnence tips along with a coupon for any additional services needed.
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Thank you Royal flush for providing such amazing service on e again Randall had exceeded all of my expectations as a customer and I will forever use Royal flush plumbing for all of my plumbing needs.b
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Randall came out today and fixed us right up. He was very courteous and helpful! We had a loose faucet that was leaking and after fixing it he checked all our faucets and under sink pipes to make sure everything was tight and good to go. Their response time was quick too. They are a very professional and courteous company.
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For all your plumbing needs! These guys were professional and very fair in pricing. They were flexible with the schedule and very courteous in their service. We had some outstanding plumbing projects that needed attention, and these guys went the extra mile. Big shoutout to our tech, Kadian for taking care of the job. Will be requesting him in the future. Thank you!
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Royal Flush tech Kris was fantastic. He was prompt, had answers to all our questions and concerns, explained what he proposed to do amd reason for action, is knowledgeable and very approachable. He even went so far as to cut some overgrown bushes to provide easier access to basement.
Royal Flush could use an entire crew of Kris' and would ensure 100% customer satisfaction.
Kris deserves an immediate raise. -
Troy and Carlos M. did an amazing job repairing some faulty plumbing we had in the house. Great price, fast, clean service. All done within 24h. Highly recommend
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One of the best companies I’ve ever seen did a wonderful job excellent crash, membership, perfect and responsible employees
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Sir DJ Johnson was extremely informative and helpful when he came out to troubleshoot the issues with my washer box.
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Harrold is so sweet! Very knowledgeable and wants his customers to be informed. Really appreciated his customer service !
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Vincent did a wonderful job installing the water, drain lines, and faucets fir our double vanity. Vincent was very knowledgeable and was able to add a connector to the lines without having to cut into our bathroom wall. Kudos to Vincent for a job well done 👏🏾
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I had the experience with technician Miguel. He entered our home seemingly professional but, we learned that he was Not. He proceeded to investigate a possible leak in both bathrooms upstairs by turning them on the same time. I wondered how can you tell which one is leaking, so I suggested testing them 1 at a time, he agreed. I asked him based on his expertise, what is his thoughts of possibilities? He said he can diagnose it by cutting a too big of a hole in our ceiling, (based on the new technician) that we hired. The cost is $225.00. We ask him based on his thoughts, can he give us an estimate of the cost of possibilities?. He said he’d have to go to his truck to get estimates. He went to his truck as we waited patiently, possibly 15-20 min. too long. So hubby decided to check on him. Hubby said, Wow 😮 he’s gone!!!!!!! I couldn’t believe it. We just looked at each others and sighed in disbelief. I decided to call the company and they allowed me to speak to him. With no cursed words I said some things expressing the way we felt and advised him, in the future he shouldn’t disrespect ppl regardless. He constantly apologized as I expressed myself🤥 😑. As a Christian, I accepted it, but not at the time. We was so upset!!!!!!!! More training needed with the company. This is an example of Poor Customer Service.